- Trusted by 10,000+ businesses across 27 industries
5 Reasons Why Medical Practices
Choose Wing Over Every Other VA Service
Most VA services place a generalist and leave HIPAA compliance to you. Wing places assistants who are HIPAA-trained before day one, working inside Epic, Athenahealth and Kareo, supervised by a quality team and covered by NDAs written for medical practices. Here is what that difference means in your clinic.
No long-term commitment • Free replacement included
- HIPAA-Trained Assistants
- SOC 2 Certified
- ISO 27001 Compliant
- 26 Healthcare Roles
- 200+ Verified Reviews
- 10,000+ Companies Supported
“Most VA services are staffing platforms. They place a generalist and leave compliance, systems and quality to you. Wing runs healthcare admin as a managed operation: HIPAA-trained assistants, supervised work, documented workflows. In a practice handling patient records, that is not a small difference.”
01
Reason 01
Compliance Is Trained In Before Onboarding. Not Left To You.
Most VA services treat compliance as the client’s problem. You get a generalist and a standard NDA, and everything after that is your risk to carry. In practice that means writing your own PHI handling rules, checking where records are stored, and hoping the person on the other end understands why a chart screenshot cannot sit in a chat thread. Wing’s healthcare assistants are HIPAA-trained before they reach you, working under SOC 2, ISO 27001 and GDPR controls, with NDAs and policy documents tailored to your practice. The compliance question is closed before the first record is touched.
4
Compliance frameworks Wing operates under before your assistant touches a record
02
Reason 02
They Already Know Your EMR. General Admin Support Does Not.
General admin experience does not transfer to a clinic. An assistant who has never opened an EMR needs teaching before they touch a record, and that teaching falls to you or your practice manager. Weeks go on explaining charting conventions, claim codes and intake workflows, which is precisely the work you were trying to hand off. Wing’s healthcare assistants work inside Epic, Athenahealth and Kareo, across 26 healthcare-specific roles covering medical scribes, billing specialists, credentialing, patient scheduling and lab coordination. You are hiring into your existing workflow rather than building a new one around a new person.
26
Healthcare-specific roles, from medical scribes and billing to credentialing and scheduling
03
Reason 03
Quality Is Supervised Before It Reaches Your Practice
On most services the work arrives unfiltered. If a claim is coded wrong or a record is logged incorrectly, the feedback loop starts when you or your biller spots it. That means reworked claims, denied reimbursements, chart corrections, and a practice manager checking someone else’s work instead of running the practice. Wing supervises every assistant through Team Captains and Supervisors, with optional AI that flags likely issues to the supervisory team before they land on your desk. Provida Family Medicine recorded 35% fewer billing errors and 25% faster claims after handing clinic operations to Wing. You review outcomes, not other people’s work.
35%
Fewer billing errors at Provida Family Medicine after handing clinic operations to Wing
04
Reason 04
The Work Runs Through a System. Not One Person's Inbox.
With a freelance placement the process lives in the assistant’s head and your message history. Nothing is documented, so when they are unavailable the work stops and you pick it up. You end up chasing status, repeating instructions, and running a practice that cannot absorb a single absence. Wing runs execution through the Wing Workspace, with real-time task visibility, documented workflows, structured handoffs and continuity across time zones, plus a guaranteed response within three minutes of a request being submitted. The process belongs to your practice rather than to whoever happens to be doing it.
3 min
Guaranteed response time on every request submitted to your assistant
05
Reason 05
Hand Over the Paperwork. Go Back to Patients.
Admin expands to fill whatever time you give it. Charting after hours, claims at the weekend, scheduling squeezed between appointments. The work you actually trained for ends up being the smallest part of your week, and the practice runs you rather than the other way round. Practices using Wing report saving 25 or more hours a week on healthcare admin, with an assistant in place inside a week. Provida Family Medicine halved the time its admin operations take. The paperwork still gets done. It just stops being done by you.
25h+
Per week, what practices report saving on healthcare admin once it is handed over
Stop training a generalist.
Hire an assistant who already knows healthcare.
HIPAA-trained, supervised, and working in your EMR within the first week. Part-time from $1,099 per month, full-time from $1,799.
Delegate everything but leadership.
From Verified Clients
What clients actually say
“
Their ability to organize and run a process of matching our needs with available talent was successful. Just as important as the software platform is the quality of their assistants behind the scene.
RC
Roy ChuaPrincipal, AvidThink • Site testimonials
“
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs.
MC
Marysa C.Mid-Market, 51 to 1000 employees • G2
“
The app is easy to use to communicate and create tasks, there’s loads of real-person communication, and my assistant was so capable at MANY things. Great value and it’s taken a lot of stress off me.
KG
Kelsey GalarzaCo-founder, Orange Marketing • Site testimonials
Dedicated Success ManagerOne point of contact for onboarding, support and escalation
Free ReplacementsChange assistant at no cost if the fit is not right
200+ Verified ReviewsRated across Capterra, G2, Clutch and Google
READY TO HAND OFF ADMIN?
Start in under a week.
Get your week back after that.
Part-time from $1,099/mo • Full-time from $1,799/mo • No long-term commitment
Free replacement included