5 Reasons Why Law
Firms
Choose Wing Over Every
Other Legal Assistant

Most legal support options cover the front desk and leave the rest on your attorneys. Wing places one dedicated legal assistant who owns the whole admin layer, working inside Clio, MyCase, Westlaw and Bill4Time, supervised daily and matched within 48 hours. Here is what that changes about your billable hours.

No contracts · Free replacement included

“Every hour an attorney spends formatting a filing is an hour that cannot be billed. Most support options move a little of that work. Wing owns the admin layer daily, inside your case systems, under supervision. For a firm that bills by the hour, that is the whole argument.”

01

Reason 01

The Whole Admin Layer, Not Just the Front Desk

A legal secretary service covers reception, scheduling and basic correspondence. A general virtual assistant covers inbox and calendar. Both stop where the actual legal admin starts. So filings still get formatted by an associate late at night, billable hours go untracked until month end, and new intake sits in a voicemail box until somebody finds a gap. A Wing legal assistant owns the full layer: document drafting and filing prep, legal research and case summaries, billable hour tracking and invoicing, case deadlines and client records. Nothing is left in the space between what you delegated and what still needed doing.

10

Workflows Idaho Legal Estates handed over in full, from intake through to billing

Reason 01
Reason2

02

Reason 02

Confidentiality Is Structural. Not a Signature.

Most freelance arrangements put case files in somebody’s personal cloud storage and treat a signed NDA as sufficient. There is no access control, no encryption standard, and no record of who opened which matter. That leaves the firm carrying confidentiality risk personally, and it is the one exposure a practice cannot price, insure or delegate away with a document. Wing operates to ISO 27001 and holds SOC 2 certification, with role-based access controls on every account, case files encrypted in transit and at rest, logged authenticated access, and NDAs plus custom policies written to your firm’s confidentiality standards.

2

Independent security standards behind every account, covering case files in transit and at rest

03

Reason 03

Matched in 48 Hours. Working in Your Systems From Day One.

Hiring in-house means a job post, a shortlist, an interview loop and then weeks of ramp before anybody is useful. Most virtual assistant services add the delay without removing the training. A partner or practice manager ends up teaching matter numbering, filing conventions and billing codes, which is precisely the work they were trying to hand off. Wing matches a dedicated legal assistant within 48 hours, working inside Clio, MyCase, Westlaw and Bill4Time from the start, with no job post and no interview loop. You are adding capacity to the systems you already run rather than rebuilding around a new hire.

48hrs

Time to match a dedicated legal assistant, with no job post or interview loop

Reason 3
Reason 4

04

Reason 04

A Person Holds the Case Context. Tooling Cannot.

AI drafts from a template and summarizes a document well. It cannot take a live intake call, notice that a filing deadline is slipping, or hold the context of a matter across months. So the admin that actually causes problems, the deadline nobody flagged and the intake nobody returned, stays yours. Tooling moves the easy half of the work and leaves the consequential half exactly where it was. Your Wing assistant is dedicated to your account and builds familiarity with your cases, your attorneys and your firm’s standards over time, supervised by Team Captains and Supervisors who see issues before you do.

1

Dedicated assistant holding your case context, rather than starting fresh with every prompt

05

Reason 05

More Billable Hours. Same Size Team.

Admin does not only cost time in a law firm, it costs revenue at your billing rate. Every hour spent formatting a filing, chasing an invoice or returning an intake call is an hour that could not be billed to anybody. Across a small practice that is a meaningful share of capacity, absorbed quietly, and it never appears as a line item anywhere you would notice it. Idaho Legal Estates reclaimed over 100 hours and now saves 13 or more hours every week after handing intake and nine other workflows to Wing. The admin still gets done. It just stops being done by an attorney.

13h+

Saved weekly at Idaho Legal Estates after handing over intake and nine further workflows

Reason 5

Stop paying attorney
rates for administrative work.

One dedicated legal assistant, matched within 48 hours, owning the admin layer inside the systems you already use. Part-time from $1,299 per month, full-time from $1,999.

Delegate everything but leadership.

From Verified Clients

What clients actually say

“
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs.
mc
Marysa C. Mid-Market, 51 to 1000 employees · G2
“
Their ability to organize and run a process of matching our needs with available talent was successful. Just as important as the software platform is the quality of their assistants behind the scene.
rc
Roy ChuaPrincipal, AvidThink · Site testimonials
“

The app is easy to use to communicate and create tasks, there’s loads of real-person communication, and my assistant was so capable at MANY things. Great value and it’s taken a lot of stress off me.

kg
Kelsey Galarza Co-founder, Orange Marketing · Site testimonials
managed-services-1-1
Fully Managed Service One point of contact for onboarding, support and escalation
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Free ReplacementsChange assistant at no cost if the fit is not right
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200+ Verified ReviewsRated across Capterra, G2, Clutch and Google
READY TO BILL MORE HOURS?

Matched in 48 hours.
Admin off your attorneys by next week.

Part-time from $1,299/mo · Full-time from $1,999/mo · No contracts

Free replacement included