Trusted by 800+ Practices and Clinics

HIPAA-Trained Healthcare & Medical Virtual Assistants

Your dedicated healthcare virtual assistant, HIPAA-trained and live in your EHR in 48 hours. BAA signed before any PHI access.

  • Schedules managed, no-shows reduced.
  • Charts updated daily, intake forms ready.
  • Verifications done, claims followed up.
4.8/5 from 500+ reviews
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Your healthcare VA is ready to work in your existing tools.

Why Wing

The Admin Layer Your Practice Doesn't Have to Rebuild.

  • EHR Automates Data. Wing Reads the Chart.
    Athenahealth moves records. It doesn’t catch the lapsed coverage or notice the prior auth expiring this week.

Automation only moves data.

  • Hiring a Front Desk: 8 Weeks. Wing: 48 Hours.
    Recruiting a US medical admin is weeks of resumes and months of ramp. Wing assigns a dedicated VA from day one.

Recruiting and ramp time handled

  • Freelance Help Risks PHI. Wing Doesn't.
    A freelance VA works outside your access controls and your BAA. Wing operates inside HIPAA-aligned workflows.

BAA signed before any PHI access.

How it works

From Kickoff to EHR Embedded in 48hrs.

We match you with a VA already trained on healthcare admin work.

  • Step 1
    Tell Us Your Practice
    Share your EHR, your specialty, and your front-desk rhythm. We match you with a VA who knows medical admin.

30-minute kickoff call

  • Step 2
    Your VA Embeds
    They get access to your EHR, scheduling, and billing under your BAA. Our ops team monitors quality from day one.

Active within 48 hours

  • Step 3
    The Practice Runs
    Your VA handles scheduling, charting, verifications, and claims on cadence. Providers stop staying late to finish notes.

First tasks in week one

What Your Healthcare VA Handles

The Admin Layer of Your Practice. Owned.

Your dedicated VA covers the front-office and back-office work that keeps the practice moving.

  • Patient Scheduling
    Appointments booked, reschedules handled, recalls done. No-shows reduced and the schedule stays full.
  • EHR & Charting
    Records updated post-visit, intake forms prepped. Virtual scribe services available for real-time documentation.
  • Insurance Verification
    Coverage checked before every visit, prior auths chased. Your VA owns verification through resolution.
  • Documentation & Records
    Visit notes prepped, patient files organized, daily reports compiled. Your AI-trained VA uses tools for chart prep.
  • Lab & Provider Coordination
    Lab results routed, provider messages handled, follow-ups tracked. Patients hear back the same day.
  • Claims & Billing Support
    Claims submitted, denials worked, AR followed up weekly. Revenue cycle stops backing up between cycles.

Results across 800+ healthcare accounts

What Stops Backing Up.

25hrs+

Saved Per Week

Clinical time returned to providers

35%

Fewer Billing Errors

vs. pre-Wing baseline

50%

Faster Admin Ops

vs. pre-Wing baseline

48hrs

To First Task

From signup to live

No credit card required.

Cancel anytime

Practice Reviews

Practices That Got Their Time Back.

“The recruitment process was absolutely wonderful. Everyone at Wing was knowledgeable and friendly. They integrated easily, and the impact was felt across the practice.”

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    Carlos Baltazar
    Manager of Office Operations, Provida Family Medicine

“I’m really glad Wing was available to assist me with a well-trained, highly functioning assistant who integrated easily into our practice.”

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    Stephen Schneider
    Clinical Director, Bryant West Psychology

“I’ve been with Wing for about two years, and my assistants are all fantastic. The continuity and quality is unlike anything I’ve tried before.”

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    Ashley Jones
    CEO, La Jolla Group

Healthcare VA Pricing

One Rate. Full Practice Coverage.

Part-Time

For practices with steady admin volume.

$1,099/mo

4 hours/day · Monday–Friday

Best for Growth

Full-Time

For practices with multi-provider volume.

$1,799/mo

8 hours/day · Monday–Friday

Run the Practice. Not the Paperwork.

Hand off the admin layer. Your VA is in your EHR in 48 hours.

No credit card required

48-hour onboarding

Cancel anytime

FAQ

Good Questions. Real Answers.

Yes. Wing is HIPAA compliant, ISO 27001 compliant, and SOC 2 certified. We sign a BAA before any PHI access. Every VA operates inside HIPAA-aligned workflows and managed devices.
Wing healthcare VAs are trained on EHR systems, insurance verification, and claims workflows before they meet you. Your specialty and your specific EHR are covered in week one.
No. Wing handles administrative execution: scheduling, EHR updates, intake, verification, claims, and documentation prep. Clinical decisions and coding ownership stay with your licensed staff.
EHR automations move data. They don't catch the lapsed coverage, the expiring prior auth, or the patient who needs a callback today. That context lives in a VA who knows your panel.
A trained backup steps in immediately. They already know your EHR, your scheduling rules, and your patient panel. Your front desk doesn't stall, and you don't re-onboard.
48 hours to active. By month two, fully embedded in your EHR workflows and your specific specialty patterns. Drafts and confirmations come back closer to ready-to-go.
A US medical admin runs $40,000 to $55,000 plus benefits, payroll tax, and 4 to 8 weeks of recruiting. Wing is flat monthly with a backup already trained on your EHR.
Yes. Wing provides dedicated virtual medical assistants and virtual scribe services for real-time documentation, EMR updates, and chart accuracy. HIPAA compliant, live in 48 hours, from $1,099/mo.