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FULLY MANAGED & DEDICATED

Live Receptionists for Businesses and Teams

We handle conversations so you can focus on conversions. Delegate phone answering, live chat, help desk services, and more to our dedicated receptionists.
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Pricing
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4.8/5
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5/5
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A+

  • Unlimited calls, 8 or 16 hours/day
  • Customer success manager
  • Task management app
  • No contract
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Virtual-Receptionist
Virtual-Receptionist
Saspik

What Wing Live Receptionists Do for Clients

Your Wing Assistant will provide a combination of answering services:
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Live Phone Answering

Wing Receptionists pick up or transfer calls, respond to basic questions using a script, and take messages for managers or team leaders

Electronic Record Keeping

Chat Monitoring

Your receptionist provides round-the-clock coverage, integrating your existing web chat software and helping you gather customer insights

Physician Correspondence

Email Answering

Receptionists organize clients’ email inboxes and cut down response times for messages, responding using templates from the client

UGC Moderation

Social Media Answering

Your Wing Receptionist can respond to questions customers send through your business’ social media profiles

Sales Outreach

Help Desk Services

Receptionists manage support tickets, takes care of escalations, and ensure that someone is handling customer concerns at all hours

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Calendar Management

Wing Receptionists take care of appointment scheduling, making follow up calls and requesting for call back

Publishing Moderation

Survey Handling

Wing Receptionists help you learn more about your customers by gathering data through written surveys or recordings of feedback calls

Learning Platform Moderation

Reservation Services

Simplify how your business receives, tracks, and confirms reservations by delegating these tasks to a Wing Receptionist

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Lead Response Handling

Your Wing Receptionist will help qualify leads according to your criteria, do phone intake, and add leads to your CRM

Our Robust Vetting Process

We put lots of emphasis on receptionists’ soft skills. We believe that in service-oriented roles, technical proficiency is crucial but just one aspect to look for. Attitude, willingness to learn, passion, and communication are equally important.
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Pricing
Sales Outreach

Application Video

First, the receptionists apply online by sending a 3-minute video of themselves going through their resume. Here we can quickly do most of the filtering by assessing experience, resume, and communication.
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Online Assessment

If the candidate passes the 1st step, they then have to take several tests personalized to their skills.
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Interview

We then conduct one or two interviews discussing their experience, assessing their skills, and seeing if they’re passionate about what they do.
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Top 1% Wing-Certified Receptionist

Finally, you get your fully-vetted, Wing-Certified Receptionist!
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WING INCLUDES

Unparalleled Features and Facilities

Wing comes with various features and facilities that traditional talent agencies, BPOs, or freelancing platforms can not match.
Your Wing Assistant covers either 8 or 16 hours per day and will only handle tasks you or your team assigns.
You'll have a dedicated Customer Success Manager to help you with onboarding, training, and performance feedback.
Wing employs rigorous quality control procedures to identify and proactively solve quality issues for you.

Your receptionist is connected to Wing trainers and supervisors who are ready to help them understand new tasks/tools as needed.

Wing also provides an in-app training module that allows clients to request focused training programs for their receptionist (managed by Wing) or create/upload their training materials.

COMPLIMENTARY

Wing Task Management App for Your Team

All Wing clients receive complimentary access to the Wing Task Management tool – a specialized app built to help you communicate with your receptionist, manage tasks/projects, share files, record screen-sharing videos, and much more.
Brief your receptionist through our in-app messaging and chat capabilities. Send notes, procedures, and detailed instructions to get them up to speed with your processes.
Wink is a screen recording app to help you record instructions/training materials for your receptionist (or anyone else). Think of Loom, but without any limits.
Use our in-app training module to enroll your receptionist in courses managed by Wing.
Wing comes with a media library to manage/share files. Use the Workflows feature to define and explain processes. Meanwhile, use the 'Credentials' feature to share access to necessary apps and tools safely.
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What Our Clients Say
About Us

Doug B.
Doug B.Founder, Marketing Agency
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I've worked with lots of executive assistants over the years and hands down love working with my assistant at Wing most of all. The structure Wing has set up is really effective. I love knowing there's always a real person working on my tasks, having managers helping, knowing my assistant is finding AI tools to optimize. I often recommend Wing to clients, friends, and family. I'm a big fan.
Megan M.
Megan M.Owner, Staffing & Consulting Firm
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We have been incredibly pleased with Wing and the VA's we have been matched with through them. They make the process very easy and the candidates they work with are professional, experienced, and have done great work for us. I have highly recommended them to numerous business owners who need help and are looking for affordable ways to grow! Do not delay, sign up with them today!
Roy C.
Roy C.Founder & Principal, Telecommunications
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[Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use. It’s fast to set up tasks and prioritize them in a Kanban-like view. Interactive chat built into the platform is helpful. Nice touch on information and file sharing capabilities. Stored secure credentials was a unique capability we hadn't seen anywhere else.]
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Getting Started is Easy

Q1

Speak with us to Get Started

Tell us what you expect from your new Receptionist, and we will find the best talent in our pool for you.

Q2

Meet Your Receptionist Candidates

Meet and interview the candidates we present to you to determine who will be the best fit.

Q3

Start Working with Your Receptionist

We will take care of all paperwork so your Receptionist can get to work immediately.

Live Receptionist Pricing

Saspik

Dedicated Receptionist

$899/Month

Includes 3 user accounts for Wing Task Mgmt. App

Includes 3 user accounts for Wing Task Mgmt. App

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Got a question?
Chat with us now 💬

What's included?

  • 8 hours/day, 5 days a week
  • Entirely Managed
  • Dedicated Assistant
  • Customer Success Manager
  • Wing Task Management App
  • No volume limits
  • Any Timezone
Saspik

Dedicated Receptionist 2X

$1,799/Month

Includes 5 user accounts for Wing Task Mgmt. App

Includes 5+ user accounts for Wing Task Mgmt. App

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Got a question?

Chat with us now 💬

What's included?

  • 16 hours/day, 5 days a week
  • Entirely Managed
  • 2 Dedicated Assistants
  • Customer Success Manager
  • Wing Task Management App
  • No volume limits
  • Any Timezone
Saspik

Enterprise Solutions

25+ Assistant Teams

Includes unlimited user accounts for Wing Task Mgmt. App

Includes unlimited user accounts for Wing Task Mgmt. App

Book a Demo
Got a question?
Chat with us now 💬

What's included?

  • Customer coverage as needed.
  • Entirely Managed
  • Dedicated Team
  • Dedicated CSM(s)
  • Dedicated Trainer(s)
  • No volume limits
  • Wing Task Management App
  • Customization
  • Any Timezone

Got a Question?

Schedule a Call
216.73.217.66
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2150 Shattuck Ave,
Berkeley, CA 94704

251 Little Falls Drive,
Wilmington, DE 19808

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