Top 1% of US-based and international talents, tailored training programs, and rigorous quality control. Done-for-you teams deployed in record time.
A+
Live chat support
Customer onboarding
Transcription
Financial reporting
General research
Personnel productivity
Content/platform moderation
Data entry and enrichment
QA process support
Live phone support
Social media management
Digital marketing
We know getting through vendor management, compliance, and legal review is going to be an uphill battle. We’ve done it before, and we’re prepared to handle custom terms and compliance needs.
In addition, we go further by allowing you to set up custom payment terms, custom incentive schemes, and even global headhunting services.
Furthermore, you get a dedicated Customer Success Manager (CSM), exclusive to your account, and your talents will receive a dedicated trainer to help ramp up to the level you need them to be at.
Finally, whether it’s a single hire, a dedicated team, an entire division, support staff, or staff augmentation – we’re able to handle it all.
Flexible
Payment Terms
CSM Exclusive to Your Account
Extensive Customization
Tailored Training Programs
Trainer Exclusive to Your Account
Extensive Paperwork Compliance
Wing comes with a range of features and benefits that traditional talent agencies, BPOs or freelancing platforms just can’t match.
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.
Wing's assistants only work with one client, ensuring your work is prioritized.
Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.
Your assistant isn't alone: they're supervised by both Wing's team captains and supervisors.
Wing also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.
In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.
If quality is your goal, Wing remains the best choice in this industry.
Your assistant is connected to Wing's training team and with supervisors who are ready to help them understand new tasks/tools as needed.
Wing also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Wing's Training & Development team.
Wing has partnered with several well-known companies that offer great discounts for Wing clients on their various creative, development, financial, sales, and communication products & services. Learn more here.
Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.
In addition, manage your tasks using our built-in kanban board, or switch to a standard to-do list.
Wing's apps are available on all platforms: Windows, Mac, Web, Chrome, iPhone and Android.
Wink is Wing's free screen recording app to help you record processes and training materials for your assistant (or anyone else!). It's similar to Loom, but without any limits.
No installation required, just click "Start Recording", and that's it!
Use our in-app training module to enroll your assistant in training courses managed by Wing's in-house Training & Development team
Wing comes with a media library to manage/share files.
Use the Wing's Workflows to define and explain complex, repetitive processes.
Use Wing's Password Manager to safely share access to your apps and tools.
In addition to our standard app, you can integrate Wing with Zapier - allowing Wing to connect its human talent seamlessly with any automated processes & apps you have.
You can also add us to your Slack workspace, and @mention Wing like any other Slack user.
UK-based tech company uses Wing to build out their international sales team
Food Delivery Co. uses Wing to expand to new geographic markets
Corporation in the aviation industry leverages Wing Talent to digitize technical records
Publishing conglomerate empowers their senior executives with Wing Executive Assistants
US Government institution uses Wing to power a call center for a public phone hotline
E-Commerce aggregator uses Wing to offer real-time support for 100+ ecom brands
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