WING FOR ENTERPRISE OUTSOURCING

Fully managed teams for

Customer Support Content Moderation Sales Outreach Ecommerce Fulfilment Marketing Assistance Sales Development Virtual Assistance Enterprise Clients

Top international talents, tailored training programs, rigorous quality control – done-for-you teams deployed in record time!

4.8/5
5/5

A+

Enterprise Scale
Process & Resource Solutions

Live chat support

Customer onboarding

Platform moderation

Financial reporting

General research Transcription

Personnel productivity

Content moderation

Data entry and enrichment

QA process support

Live phone support

Social media management

Digital marketing

Terms and Compliance to Fit Large Organizations

Scale your sales effort and grow your bottom-line with a dedicated Sales Development Representative from Wing.

Wing SDRs can perform all sales activities that do not require in-person visits/meeting. Whether you want your Wing SDR to make
calls in volume, or only engage with highly qualified leads, we have got you covered.

Flexibe
Payment Terms

CSM Exclusive to Your Account

Extensive Customization

Tailored Training Programs

Trainer Exclusive to Your Account

Extensive Paperwork Compliance

dashboard

Wing Includes

Unparalleled Features and Benefits

Wing comes with a range of features and benefits that traditional talent agencies, BPOs or freelancing platforms just can’t match.

Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.

Wing's assistants only work with one client, ensuring your work is prioritized. 

Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.

Your assistant isn't alone: they're supervised by both Wing's team captains and supervisors. 

Wing also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.

In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.

If quality is your goal, Wing remains the best choice in this industry. 

Your assistant is connected to Wing's training team and with supervisors who are ready to help them understand new tasks/tools as needed.

Wing also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Wing's Training & Development team.

Wing has partnered with several well-known companies that offer great discounts for Wing clients on their various creative, development, financial, sales, and communication products & services. Learn more here.

Manage your team with ease with

The Wing Assistant App

All clients receive access to the Wing Assistant app – a specialized app, perfected using our years of experience managing remote teams, to help: communicate with your assistant, manage tasks/projects, share files, record processes, securely exchange passwords, and lot more. Our apps are available on all major platforms.

Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.

In addition, manage your tasks using our built-in kanban board, or switch to a standard to-do list. 

Wing's apps are available on all platforms: Windows, Mac, Web, Chrome, iPhone and Android.

Wink is Wing's free screen recording app to help you record processes and training materials for your assistant (or anyone else!). It's similar to Loom, but without any limits. 

No installation required, just click "Start Recording", and that's it!

Use our in-app training module to enroll your assistant in training courses managed by Wing's in-house Training & Development team

Wing comes with a media library to manage/share files.

Use the Wing's Workflows to define and explain complex, repetitive processes.

Use Wing's Password Manager to safely share access to your apps and tools.

In addition to our standard app, you can integrate Wing with Zapier - allowing Wing to connect its human talent seamlessly with any automated processes & apps you have.

You can also add us to your Slack workspace, and @mention Wing like any other Slack user.

How Clients Use Wing


UK-based tech company uses Wing to build out their international sales team

Wing Assistants serve as sales development representatives and customer support for this multinational company to schedule meetings and presentations, maintain sales records and databases, and respond to customer concerns. The company also employs some specialized Wing agents for outbound lead generation, which helped them increase their revenue by more than 300% in 2021 alone.


Food Delivery Co. uses Wing to expand to new geographic market

Wing enabled leading food delivery company setup outbound call centers to rapidly onboard new restaurants and provide real-time support to vendors and drivers in a completely new geographic market.


Corporation in the aviation industry leverages Wing Talent to digitize technical records

Wing takes scanned copies of paper-based manuals or blueprints, leverages optical character recognition (OCR) software, and stores the respective information in digital asset management systems. The agents carefully review the digitized documents, correct discrepancies, and ensure they are high quality.


Publishing conglomerate empowers their senior executives with Wing Executive Assistants

Besides typical use cases like booking travel arrangements, scheduling meetings, and drafting correspondence, Wing handles data cleaning, visualization, and report creation: Assistants format documents, remove errors and outliers, aggregate data as needed, and work with the client to tailor the visualizations to meet their specific needs.
govt


US Government institution uses Wing to power a call center for a public phone hotline

Wing provides trained and compliant call agents to staff the government institution’s call center. Wing also ensures consistently high quality of all incoming calls on the public phone hotline.


E-commerce aggregator company uses Wing to offer real-time support for 100+ ecom brands

NY-based e commerce aggregator company uses Wing to develop hybrid customer support teams each assigned to a collection of their brands. Wing agents respond to customer queries, make changes to CRM as required, process refunds and returns, and update inventory on Amazon, Shopify and other platforms.

Transparent, Affordable Pricing

Book a Demo

Scale your sales effort and grow your bottom-line with a dedicated Sales Development Representative from Wing.

Features

Scale your sales effort and grow your bottom-line with a dedicated Sales Development Representative from Wing.
Blandine Avot
Blandine AvotOperations Manager
Dispatch Goods
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Working with Wing has been allowing us to focus our time on strategic tasks instead of data entry. It's been saving us a lot of valuable time and giving us a lot of brainspace knowing this task was running by itself and always completed timely. They are very adaptable and have a great attention to details. They always reach out in doubt to avoid any error or misunderstanding. It's been a very reliable and trustworthy service that became a fundamental part of our workflow.
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Verified Review
Clutch.co
Duncan Bird
Duncan BirdFranchise Owner
InXpress Stockport
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Suraj is dedicated, always on time, is a great communicator and is fast at responding. He is great with my clients; he can embrace change without complications and can take onboard any task thrown at him. Suraj is an amazing assist to my business, and I am so grateful for his hard work, commitment and quick to learn mentality. I am so glad I found Wing, and I am really impressed with the service I have received.
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Google
Doug Burnett
Doug BurnettChief Good Officer
Buena.org
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I've worked with lots of executive assistants over the years and hands down love working with my assistant at Wing most of all. The structure Wing has set up is really effective. I love knowing there's always a real person working on my tasks, having managers helping, knowing my assistant is finding AI tools to optimize. I often recommend Wing to clients, friends, and family. I'm a big fan.
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Roy Chua
Roy ChuaPrincipal
AvidThink
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Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use. It’s fast to set up tasks and prioritize them in a Kanban-like view. Interactive chat built into the platform is helpful. Nice touch on information and file sharing capabilities. Stored secure credentials was a unique capability we hadn't seen anywhere else.
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Verified Review
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Mastro Brothers, Inc.
Mastro Brothers, Inc.Construction Company
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Wing has done large amounts of data entry on our CRM, sent outbound emails to forge new relationships which has given us the opportunity to bid on over $15,000,000 in new work, created an online presence for both companies using social media and posting content often, sourced design materials like vanities and other finish items. Our receivables have gone down significantly and our bidding opportunities have increased majorly. Workflow is effective because communication is constant.”
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David Namdar
David NamdarGeneral Partner
Coral Capital
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Wing gave the best VA I could ever hope for. I had a meeting with them to let them know my needs for my business and personal matters. They searched for the best virtual assistant that would suit my needs and they trained them before onboarding so the VA was already equipped with knowledge and skills even before meeting with me. I was able to grow my online presence overall, the engagement has been highly successful.
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Rami Frankl
Rami FranklCEO
DragonTree Media + Technologies
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Wing removes the cons from managing off-site staff. The Wing platform helps us delegate and manage our VA Staff. It solves a lot of problems and challenges we were having with other vendors, such as privacy and security concerns. Wing is robust and holistic in its approach to solutions at a price that is undeniably the best value we saw in the marketplace.
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Kelsey Galarza
Kelsey GalarzaCo-Founder
Orange Marketing
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I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
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Google
Beth Woskow McDaniel
Beth Woskow McDanielPresident
Reactive Surfaces
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Wing helped organize a large amount of research and technical data into a mind map. We also have a wing assistant now that performs research, calendaring, and other tasks as directed on a 20-hour/week basis. Another task was to cull through and organize thousands of emails and pull out all the non-business-related emails and where applicable, to cancel email blasts. The quality of their virtual assistants and their work has been overall impressive.
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James R.
James R. Principal - Non-Profit Organization Management
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The Wing team has been helpful from customer support through the daily work. Wing is a much easier method of outsourcing VA tasks than hiring offshore workers directly-they handle the admin, training, HR, etc. which allows me to focus on more core business and use Wing as a force multiplier.
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Megan Metzger
Megan MetzgerOwner
Megan Metzger Consulting
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We have been incredibly pleased with Wing and the VA's we have been matched with through them. They make the process very easy and the candidates they work with are professional, experienced, and have done great work for us. I have highly recommended them to numerous business owners who need help and are looking for affordable ways to grow! Do not delay, sign up with them today!
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Google
Shelly Harrison
Shelly HarrisonCEO, Co-Founder
Luminary Leaders
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We are delighted to work with Wing Assistant & our highly skilled VA for several months now. Working with this company is a Game Changer for our company - their platform is user friendly, real time and tasks are completed efficiently. The Leadership Team is very compassionate about their clients, work force/team and affiliates. I highly recommend other business owners & professionals of any size to consider utilizing Wing Assistant for their business to give them the time & piece of mind towards growth and improved efficiency!
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Google

About Wing Assistant

Wing is changing the way businesses around the world hire virtual assistants.

Wing Assistant is an entirely managed service experience that provides clients with a dedicated assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing and team collaboration.

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