DEDICATED, FULL-TIME AGENTS
We handle conversations so you can focus on conversions.
Delegate phone answering, live chat, help desk services, and more to our dedicated receptionists.
A+
Calendar Management
Wing Receptionists take care of appointment scheduling, making follow up calls and requesting for call back
Survey Handling
Wing Receptionists help you learn more about your customers by gathering data through written surveys or recordings of feedback calls
Live Phone Answering
Email Answering
Receptionists organize clients’ email inboxes and cut down response times for messages, responding using templates from the client
Social Media Answering
Your Wing Receptionist can respond to questions customers send through your business’ social media profiles
Help Desk Services
Receptionists manage support tickets, takes care of escalations, and ensure that someone is handling customer concerns at all hours
Lead Response Management
Your receptionist handles leads that come in through your various channels (e.g. website, phone calls, and emails)
We put lots of emphasis on receptionists’ soft skills. We believe that in service-oriented roles, technical proficiency is crucial but just one aspect to look for. Attitude, willingness to learn, passion, and communication are equally important.
Need help with something else? We have 15 different services in marketing, sales and customer support. Speak to our team.
First, the receptionists apply online by sending a 3-minute video of themselves going through their resume. Here we can quickly do most of the filtering by assessing experience, resume, and communication.
If the candidate passes the 1st step, they then have to take several tests personalized to their skills.
We then conduct one or two interviews discussing their experience, assessing their skills, and seeing if they’re passionate about what they do.
Finally, you get your fully-vetted, Wing-Certified Receptionist!
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Tech Firm Scales International Growth with Wing Receptionists
A fast-growing UK-based tech firm collaborated with Wing to scale its international growth and expand its operations globally. Wing’s team of skilled receptionists provided round-the-clock support, handling client inquiries, scheduling meetings, and coordinating with international partners. By leveraging Wing receptionists, the tech firm seamlessly managed communication across different time zones, resulting in a 2x increase in international partnership opportunities.
Marketing Agency Scales its Growth Strategy with Wing Content Marketing Assistants
Optimizing Property Management with Wing Managed Virtual Assistants
Wing comes with a range of features and benefits that traditional talent agencies, BPOs or freelancing platforms just can’t match.
All clients receive access to the Wing Assistant app – a specialized app, perfected using our years of experience managing remote teams.
Wing is the easiest way to hire a virtual assistant.
Speak with us to Get Started
Tell us what you expect from your new Receptionist, and we will find the best talent in our pool for you.
Meet and interview the candidates we present to you to determine who will be the best fit.
We will take care of all paperwork so your Receptionist can get to work immediately.
All-inclusive, transparent pricing on easy month-to-month subscription plans.
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