We handle conversations so you can focus on conversions.
Delegate phone answering, live chat, help desk services, and more to our dedicated receptionists.
RATED ON
We handle conversations so you can focus on conversions.
Delegate phone answering, live chat, help desk services, and more to our dedicated receptionists.
RATED ⭐⭐⭐⭐⭐ BY OVER 300 CLIENTS
Calendar Management
Survey Handling
Live Phone Answering
Email Answering
Social Media Answering
Help Desk Services
Lead Response Management
Outbound Courtesy Calls
Wing Receptionists can make short reminder calls for appointments, renewals, or follow-ups.
Your assistant is dedicated to only your business, so they'll learn and improve and get better at your processes over time.
Wing's assistants only work with one client, ensuring your work is prioritized.
Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.
Your assistant isn't alone: they're supervised by both Wing's team captains and supervisors.
Wing also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.
In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.
If quality is your goal, Wing remains the best choice in this industry.
Your assistant is connected to Wing's training team and with supervisors who are ready to help them understand new tasks/tools as needed.
Wing also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Wing's Training & Development team.
Wing has partnered with several well-known companies that offer great discounts for Wing clients on their various creative, development, financial, sales, and communication products & services. Learn more here.
Wing is consistently ranked as one of the best
talent-as-a-service providers on all leading B2B review sites.
All-inclusive, transparent pricing on easy month-to-month subscription plans.
Need a different type of talent or specialization? Use the link below to browse other services.
$1299 /mo
* For first 3 months, then $1299 /mo
$2499 /mo
* For first 3 months, then $2499 /mo
$2999 /mo
* For first 3 months, then $2999 /mo
Do you need specialization, end-to-end teams, bilingual options?
All clients receive access to the Wing Assistant app – a specialized app,
perfected using our years of experience managing remote teams.
Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.
Wink is Wing’s free screen recording app to help you record processes and training materials for your assistant for anyone else!). Its similar to Loom, but without any limits.
No installation required, just click “Start Recording”, and that’s it!
Wing Workspace app includes unlimited cloud storage, Wink videos and training materials. * For clients on full-time plans. 10 GB storage for clients on part-time plans.
Wing is the easiest way to hire a virtual assistant.
Speak with us to Get Started
Tell us what you expect from your new Receptionist, and we will find the best talent in our pool for you.
Meet and interview the candidates we present to you to determine who will be the best fit.
We will take care of all paperwork so your Receptionist can get to work immediately.
Wing completes every piece of work for its clients through trained human Assistants. However, Wing leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Yes. Wing can sign a non-disclosure agreement that covers both your relationship with Wing and Wing/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Wing Assistant receptionists are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Wing receptionists are supervised by talented Managers and have a team they can rely on for help. Our assistants are compensated at higher-than-market salaries and incentivized by your happiness!
You can access Wing Assistant anywhere in the world! Please note that Wing can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can assign as much work as you need to be done within the agreed-upon hours for the day. However, how fast your receptionist completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your assistant is doing for you.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
Each business has its own dedicated team, meaning other clients’ work is never prioritized over yours. Your team’s work is always the highest priority.
Wing has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Wing guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Wing Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Yes. Wing scribes are vetted based on their technical skills which include the use of popular EHS/EHR systems in the market.
Your Assistant can keep office hours alongside yours, or you can ask them to cover hours you won’t be at work–it’s up to you! All you have to do is let your Client Success Manager know your preferences during your planning call, and they will note that when searching for your Assistant.
Your receptionist will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!
We put lots of emphasis on receptionists’ soft skills. We believe that in service-oriented roles, technical proficiency is crucial but just one aspect to look for. Attitude, willingness to learn, passion, and communication are equally important.
Need help with something else? We have other services in marketing, sales and customer support. Speak to our team.
First, the receptionists apply online by sending a 3-minute video of themselves going through their resume. Here we can quickly do most of the filtering by assessing experience, resume, and communication.
If the candidate passes the 1st step, they then have to take several tests personalized to their skills.
We then conduct one or two interviews discussing their experience, assessing their skills, and seeing if they’re passionate about what they do.
Finally, you get your fully-vetted, Wing-Certified Receptionist!
Strategic HR Consulting Firm Automates Recruitment Processes with Wing
Startup Improves Personalized Health Coaching with Wing Managed Virtual Assistants
Logistics Company Streamlines Supply Chain Management with Wing
Tech Firm Scales International Growth with Wing Receptionists
A fast-growing UK-based tech firm collaborated with Wing to scale its international growth and expand its operations globally. Wing’s team of skilled receptionists provided round-the-clock support, handling client inquiries, scheduling meetings, and coordinating with international partners. By leveraging Wing receptionists, the tech firm seamlessly managed communication across different time zones, resulting in a 2x increase in international partnership opportunities.
Marketing Agency Scales its Growth Strategy with Wing Content Marketing Assistants
Optimizing Property Management with Wing Managed Virtual Assistants
Information
Resources
© 2025 Wing Assistant. All rights reserved