Dedicated Virtual Receptionist

Receptionists Who Make Sure You Never Miss a Call

  • Get responses within 3 minutes from trained receptionists
  • Capture more calls and chats without lifting a finger
  • Give customers fast, human support all day and night
4.8/5 avg.
Google N
Goodfirms N
Clutch N
Product Hunt
  • Leader in Managed Virtual Assistant Services
Dedicated Receptionist
10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

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Inbound calls answered, routed professionally. No calls left unhandled during business hours.

  • Logged in Dialpad
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Appointments booked, schedules confirmed. No client requests left unscheduled before close.

  • Updated in Calendly
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Email and live chat inquiries answered. No client messages left without a response.

  • Managed in Front
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Contact records updated, follow-up actions noted. No client interactions left unlogged.

  • Updated in Salesforce

Dedicated Virtual Receptionist Tasks You Can Delegate Today

01
Call & Message Handling
  • Answer Inbound Calls
  • Route Calls Professionally
  • Manage Voicemail Inbox
02
Scheduling & Coordination
  • Book Client Appointments
  • Confirm Daily Schedules
  • Reschedule as Needed
03
Client Communication
  • Respond to Email Inquiries
  • Handle Live Chat Replies
  • Provide Basic Support
04
Frontline Operations
  • Log Client Messages
  • Update Contact Records
  • Note Follow-Up Actions
05
Admin & Support Tasks
  • Prep Simple Documents
  • Maintain Call Logs
  • Track Daily Requests

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Why You Should
Choose Wing

Wing virtual assistant agency carefully matches receptionists to your business needs and provides support by a full operations team that oversees onboarding, training, and quality assurance.

Wing offers a fully managed, all-in-one solution for dependable frontline communication.

Professional Reception Support for Growing Teams

Wing provides skilled receptionists along with the structure, security, and flexibility trusted by businesses that rely on consistent, customer-facing coverage.

Flexible, No-Commitment Monthly Plans

Wing offers multiple billing options and adaptable terms to fit your operation—choose monthly invoicing, annual plans, or custom schedules.

Secure and Compliance-Ready

Wing follows strict data protection practices and uses secure systems to ensure your calls, messages, and client information remain safe and compliant.

NDAs and Custom Communication Policies

Protect sensitive client information with Wing’s comprehensive NDAs and customizable communication policies tailored to your service standards and workflow.

End-to-End Teams and 24/7 Coverage

Scale your support with additional receptionists, supervisory oversight, and full 24/7 availability to ensure every call and message is handled without interruption.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Rolepage We Meetsec

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Receptionist Virtual Assistant Pricing

Wing’s Dedicated Receptionists provide professional inbound communication coverage for your business. Each receptionist is dedicated exclusively to your organization and supported by Wing’s managed service framework.

Dedicated Receptionist 8H

$1499 /mo

$1299/Month

* For first 3 months, then $1499 /mo

Dedicated Receptionist 16H

$1499 /mo

$2499/Month

* For first 3 months, then $1499 /mo

Dedicated Receptionist 24H

$899 /mo

$2999/Month

* For first 3 months, then $899 /mo

Popular Questions

Yes. Every Wing Assistant is a dedicated virtual assistant who focuses solely on your tasks during your selected working hours. This reliable structure provides the consistency many virtual assistant service providers or gig-based models can’t match.

You choose your assistant’s schedule. Wing supports clients across many time zones, making coordination seamless with global talent such as virtual assistant India professionals. This flexibility allows your Wing Assistant to operate as a dependable virtual assistant to hire on the hours you prefer.

Absolutely. You can reach your Wing Assistant via the Wing app, Slack, email, phone, or mobile apps from anywhere. Wing’s global team includes high-quality Philippines virtual assistant talent and professionals across regions like virtual assistant South America, ensuring dependable access no matter where you are.

You can submit as many tasks as needed within your assistant’s working hours. Whether you’re handling simple follow-ups or more time-consuming requests, your virtual assistant task list can be as full as you want. Wing manages the workload efficiently, making it a strong alternative when you choose to outsource virtual assistant support through a managed service.

Yes. Wing offers expanded availability options for clients who need broader coverage. Standard plans follow 4- or 8-hour shifts, but you can upgrade to extended or full 24/7 support. This model reflects the reliability expected from top virtual assistant companies and ensures structured assistance for a wide range of virtual assistant administrative tasks.

Wing enables communication through different customer service tools like the web app, Slack, mobile apps, WhatsApp, email, and even a direct phone line. This multi-channel setup matches the convenience found in modern virtual assistant sites, while the Wing virtual assistant app makes submitting tasks and staying connected simple and intuitive.

Wing Assistants are skilled, educated professionals who undergo stringent vetting and continuous development, including structured learning similar to virtual assistant certification online programs. Unlike freelancers who simply work as a virtual assistant, Wing Assistants are supervised and supported to maintain consistent quality and accountability.

Wing guarantees a response within three minutes. Your assistant will acknowledge your request promptly and provide timely updates. This level of responsiveness is uncommon among teams focused on virtual assistant cost per hour pricing or casual vacancy virtual assistant setups, but it is standard within Wing’s managed model.

Yes. Your Wing Assistant can work within most of the tools you already rely on—customer support tools, calendars, communication platforms, CRMs, task managers, and other everyday systems. Wing's training and managed structure make adapting to new tools simple, offering the same flexibility clients expect from leading virtual assistant platforms, while the support structure behind Wing’s virtual assistant company Philippines teams ensures smooth onboarding and consistent tool usage.

Wing offers responsive support around the clock. You can contact Customer Support through the Wing app or your Client Success Manager at any time. The experience matches what people expect from the best virtual assistant for small business, while also delivering the accessibility and consistency users often look for when comparing modern virtual assistant sites.