DEDICATED, FULL-TIME AGENTS

Live Receptionists for Businesses and Teams

We handle conversations so you can focus on conversions.

Delegate phone answering, live chat, help desk services, and more to our dedicated receptionists.

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What Wing Live Receptionists Do for Clients

Wing Receptionists are dedicated, full-time agents dedicated to your company only. They can do much more than traditional desk-based receptionist services.

Calendar Management

Wing Receptionists take care of appointment scheduling, making follow up calls and requesting for call back

Survey Handling

Wing Receptionists help you learn more about your customers by gathering data through written surveys or recordings of feedback calls

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Live Phone Answering

Wing Receptionists pick up or transfer calls, respond to basic questions using a script, and take messages for managers or team leaders

Email Answering

Receptionists organize clients’ email inboxes and cut down response times for messages, responding using templates from the client

Social Media Answering

Your Wing Receptionist can respond to questions customers send through your business’ social media profiles

Help Desk Services

Receptionists manage support tickets, takes care of escalations, and ensure that someone is handling customer concerns at all hours

Lead Response Management

Your receptionist handles leads that come in through your various channels (e.g. website, phone calls, and emails)

Ever since I got my Jasmine (Wing VA), I'd gotten back so much time. She handles customer service. Everything from replying to questions and reviews, to handling feedback and concerns coursed through Intercom, that's all her. I appreciate that she cares so much about my store's success, and it definitely shows in how customers talk about my store. Definitely worth it!
David Won
Founder, David's Coffee

AS SEEN IN

How Businesses Use Wing Dedicated Receptionist

We put lots of emphasis on receptionists’ soft skills. We believe that in service-oriented roles, technical proficiency is crucial but just one aspect to look for. Attitude, willingness to learn, passion, and communication are equally important.

Need help with something else? We have 15 different services in marketing, sales and customer support. Speak to our team.

Application Video

First, the receptionists apply online by sending a 3-minute video of themselves going through their resume. Here we can quickly do most of the filtering by assessing experience, resume, and communication.

Online Assessment

If the candidate passes the 1st step, they then have to take several tests personalized to their skills.

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Interview

We then conduct one or two interviews discussing their experience, assessing their skills, and seeing if they’re passionate about what they do.

Top 1% Wing-Certified Receptionist

Finally, you get your fully-vetted, Wing-Certified Receptionist!

Strategic HR Consulting Firm Automates Recruitment Processes with Wing

Wing receptionists helped an HR firm to seamlessly manage candidate screening, scheduling interviews and handling follow-up communications. By leveraging Wing, the HR firm significantly reduced time-to-fill for open positions by 40%, resulting in quicker hiring cycles. The automation of administrative tasks also allowed the firm’s HR consultants to focus on strategic talent acquisition.

Startup Improves Personalized Health Coaching with Wing Managed Virtual Assistants

A health and wellness startup collaborates with Wing to offer personalized health coaching services. A Wing receptionist tracks clients’ progress and sends timely reminders for appointments and health goals. With Wing’s support, the startup achieved a 3x increase in client engagement and adherence to health programs.

Logistics Company Streamlines Supply Chain Management with Wing

Wing agents working for this logistics company are responsible for tracking shipments, managing inventory, and coordinating with suppliers and customers. By leveraging Wing’s real-time support, the company reduced order fulfillment time, resulting in a significant improvement in customer satisfaction. Additionally, the accurate and timely updates provided by Wing agents helped reduce inventory holding costs by 15%, leading to substantial cost savings for the company.

Tech Firm Scales International Growth with Wing Receptionists

A fast-growing UK-based tech firm collaborated with Wing to scale its international growth and expand its operations globally. Wing’s team of skilled receptionists provided round-the-clock support, handling client inquiries, scheduling meetings, and coordinating with international partners. By leveraging Wing receptionists, the tech firm seamlessly managed communication across different time zones, resulting in a 2x increase in international partnership opportunities.

Marketing Agency Scales its Growth Strategy with Wing Content Marketing Assistants

Wing’s team of skilled receptionists provided seamless support, including lead generation, appointment scheduling, and client follow-ups. By entrusting receptionist services to Wing, the agency’s in-house marketing team could focus on executing strategic campaigns. The agency was able to take on 45 new clients and expand their portfolio because of their Wing Assistants’ help.

Optimizing Property Management with Wing Managed Virtual Assistants

Wing’s virtual assistants handle tenant inquiries, schedule property viewings, and assist with lease agreements. By leveraging Wing’s managed virtual assistants, the company cut in half the time to address maintenance requests, resulting in improved tenant satisfaction and retention. The virtual assistants’ efficient handling of administrative tasks led to a 20% increase in the company’s portfolio growth as they could effectively manage more properties.

Wing Provides Tools, Training and Supervision
to Help Your Team Manage Work Better

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Wing Includes

Unparalleled Features and Benefits

Wing comes with a range of features and benefits that traditional talent agencies, BPOs or freelancing platforms just can’t match.

Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.

Wing's assistants only work with one client, ensuring your work is prioritized. 

Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.

Your assistant isn't alone: they're supervised by both Wing's team captains and supervisors. 

Wing also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.

In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.

If quality is your goal, Wing remains the best choice in this industry. 

Your assistant is connected to Wing's training team and with supervisors who are ready to help them understand new tasks/tools as needed.

Wing also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Wing's Training & Development team.

Wing has partnered with several well-known companies that offer great discounts for Wing clients on their various creative, development, financial, sales, and communication products & services. Learn more here.

EASY TEAM MANEGEMENT WITH

The Wing Assistant App

All clients receive access to the Wing Assistant app – a specialized app, perfected using our years of experience managing remote teams.

Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.

In addition, manage your tasks using our built-in kanban board, or switch to a standard to-do list. 

Wing's apps are available on all platforms: Windows, Mac, Web, Chrome, iPhone and Android.

Wink is Wing's free screen recording app to help you record processes and training materials for your assistant (or anyone else!). It's similar to Loom, but without any limits. 

No installation required, just click "Start Recording", and that's it!

Use our in-app training module to enroll your assistant in training courses managed by Wing's in-house Training & Development team

Wing comes with a media library to manage/share files.

Use the Wing's Workflows to define and explain complex, repetitive processes.

Use Wing's Password Manager to safely share access to your apps and tools.

In addition to our standard app, you can integrate Wing with Zapier - allowing Wing to connect its human talent seamlessly with any automated processes & apps you have.

You can also add us to your Slack workspace, and @mention Wing like any other Slack user.

Remote Talent Service
Everyone is Talking About

Read More
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use. It’s fast to set up tasks and prioritize them in a Kanban-like view.
Roy C.
Roy C.Founder & Principal, Telecommunications
Read More
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Doug B.
Doug B.Founder, Marketing Agency
Read More
We have been incredibly pleased with Wing and the VA's we have been matched with through them. They make the process very easy and the candidates they work with are professional, experienced, and have done great work for us. I have highly recommended them to numerous business owners who need help and are looking for affordable ways to grow! Do not delay, sign up with them today!
Megan M.
Megan M.Owner, Staffing & Consulting Firm
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5/5
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing,
Charlesgate Real Estate
charlesgaterealty.com
5/5
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
dylan-livingSpec
Dylan Schiemann
Co-Founder & CEO
Living Spec
livingspec.com
5/5
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Co-founder,
Orange Marketing
orangemarketing.com
5/5
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Principal
AvidThink
avidthink.com
4.9 38 Reviews
4.5/5
Google
4.8 11 Reviews
4.5/5
Clutch
4.8 27 Reviews
4.5/5
Google

Getting Started is Easy

Wing is the easiest way to hire a virtual assistant. 

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Speak with us to Get Started

Tell us what you expect from your new Receptionist, and we will find the best talent in our pool for you.

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Meet Your Receptionist Candidates

Meet and interview the candidates we present to you to determine who will be the best fit.

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Start Working with Your Receptionist

We will take care of all paperwork so your Receptionist can get to work immediately.

Dedicated Receptionist Pricing

All-inclusive, transparent pricing on easy month-to-month subscription plans.
Need a different type of talent or specialization? Use the link below to browse other services.

Dedicated Receptionist 8H

$999/Month

Dedicated Receptionist 16H

$1899/Month

Dedicated Receptionist 24H

$2799/Month