Live Receptionists for Businesses and Teams

We handle conversations so you can focus on conversions.

Delegate phone answering, live chat, help desk services, and more to our dedicated receptionists.

RATED ON

Live Receptionists for Businesses and Teams

We handle conversations so you can focus on conversions.

Delegate phone answering, live chat, help desk services, and more to our dedicated receptionists.

RATED ⭐⭐⭐⭐⭐ BY OVER 300 CLIENTS

Trusted by thousands of companies around the world

How Wing Live Receptionists
Help Their Clients

Calendar Management

Wing Receptionists take care of appointment scheduling, making follow up calls and requesting for call back

Survey Handling

Wing Receptionists help you learn more about your customers by gathering data through written surveys or recordings of feedback calls

Live Phone Answering

Wing Receptionists pick up or transfer calls, respond to basic questions using a script, and take messages for managers or team leaders

Email Answering

Receptionists organize clients email inboxes and cut down response times for messages, responding using templates from the client

Social Media Answering

Your Wing Receptionist can respond to questions customers send through your business social media profiles

Help Desk Services

Receptionists manage support tickets, takes care of escalations, and ensure that someone is handling customer concerns at all hours

Lead Response Management

Your receptionist handles leads that come in through your various channels (e.g. website, phone calls, and emails)

Outbound Courtesy Calls

Wing Receptionists can make short reminder calls for appointments, renewals, or follow-ups.

Wing is a Fully Managed
Remote Talent Experience

Dedicated Live Receptionist

Your assistant is dedicated to only your business, so they'll learn and improve and get better at your processes over time.

Wing's assistants only work with one client, ensuring your work is prioritized.

Dedicated Customer Success Manager

Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.

24/7 Quality Oversight & Supervision

Your assistant isn't alone: they're supervised by both Wing's team captains and supervisors.

Wing also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.

In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.

If quality is your goal, Wing remains the best choice in this industry.

Training and Guidance

Your assistant is connected to Wing's training team and with supervisors who are ready to help them understand new tasks/tools as needed.

Wing also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Wing's Training & Development team.

$5,000+ in Partner Benefits

Wing has partnered with several well-known companies that offer great discounts for Wing clients on their various creative, development, financial, sales, and communication products & services. Learn more here.

Don't Just Take Our Word For It

Wing is consistently ranked as one of the best
talent-as-a-service providers on all leading B2B review sites.

 4.8/5

Amazing service. The work done by Kirti from Wing is top notch. I've enjoyed the help and the genuine personality and willingness to learn. She is fantastic and full of life. Best decision you can make for your business is to work with Wing.

 4.8/5

I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good, every week I found more things for him to do!

"Ever since I got my Jasmine (Wing VA), I'd gotten back so much time. She handles customer service. Everything from replying to questions and reviews, to handling feedback and concerns coursed through Intercom, that's all her. I appreciate that she cares so much about my store's success, and it definitely shows in how customers talk about my store. Definitely worth it!"

 4.8/5

I'm impressed by the thoroughness of their vetting process and ability to find someone who perfectly suited my needs. My assistant has allowed me more time to work on other aspects of my business.

 4.8/5

We hired Wing after a referral from a colleague and it was a quick decision to hire Wing based on their onboarding process, client care, efficiency, and ability to meet & exceed our expectations.

 4.8/5

I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of VA programs; what made us choose Wing was that their talent had specific marketing experience.

4.8

18 Reviews

 4.8/5

4.7

27 Reviews

 4.7/5

4.8

54 Reviews

 4.8/5

4.8

18 Reviews

 4.8/5

Dedicated Receptionist Pricing

Dedicated Receptionist 8H

Recommended

$1299 /mo

160 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Dedicated Receptionist 16H

Recommended

$2499 /mo

320 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Dedicated Receptionist 24H

$2999 /mo

480 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Dedicated Receptionist 8H

Recommended

$1299 /mo

160 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Dedicated Receptionist 16H

Recommended

$2499 /mo

160 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Dedicated Receptionist 24H

$2999 /mo

480 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Do you need specialization, end-to-end teams, bilingual options?

Dedicated Receptionist Pricing

All-inclusive, transparent pricing on easy month-to-month subscription plans.
Need a different type of talent or specialization? Use the link below to browse other services.

Dedicated Receptionist 8H

~~$1299 /mo~~

$1299 /mo

* For first 3 months, then $1299 /mo

160 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Dedicated Receptionist 16H

~~$2499 /mo~~

$2499 /mo

* For first 3 months, then $2499 /mo

320 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Dedicated Receptionist 24H

~~$2999 /mo~~

$2999 /mo

* For first 3 months, then $2999 /mo

480 Hours per month
Dedicated Assistant
Customer Success Manager
Free training and onboarding
Rigorous quality control and supervision
Wing Task Management App

Do you need specialization, end-to-end teams, bilingual options?

Wing Workspace App to Help You
Manage Your Work and Team

All clients receive access to the Wing Assistant app – a specialized app,
perfected using our years of experience managing remote teams.

Assign Tasks and Track Progress

Manage tasks and track progress through our built-in ‘Tasks’ tool.

Communicate with Wing Chat

Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.

May replace:

Create Training and Process Videos with Wink Screen Recorder

Wink is Wing’s free screen recording app to help you record processes and training materials for your assistant for anyone else!). Its similar to Loom, but without any limits.
No installation required, just click “Start Recording”, and that’s it!

Delegate Process and Recurring Tasks with Workflows

Use ‘Workflows’ to define complex, repetitive processes.
Use ‘Routine’ to delegate recurring, regular tasks.

Upskill Your Assistant with Managed Training

Use our in-app training module to enroll your assistant in training courses managed by Wing’s in-house Training & Development team.

Unlimited Cloud Storage for Your Content

Wing Workspace app includes unlimited cloud storage, Wink videos and training materials. * For clients on full-time plans. 10 GB storage for clients on part-time plans.

Getting Started is Easy

Wing is the easiest way to hire a virtual assistant.

Frequently asked questions:

Is my receptionist AI or human?

Wing completes every piece of work for its clients through trained human Assistants. However, Wing leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.

Will Wing sign a NDA/Non-Disclosure Agreement?

Yes. Wing can sign a non-disclosure agreement that covers both your relationship with Wing and Wing/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.

Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.

Who are my receptionists?

Wing Assistant receptionists are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Wing receptionists are supervised by talented Managers and have a team they can rely on for help. Our assistants are compensated at higher-than-market salaries and incentivized by your happiness!

Can I access Wing Assistant worldwide?

You can access Wing Assistant anywhere in the world! Please note that Wing can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.

What does “unlimited work” mean?

You can assign as much work as you need to be done within the agreed-upon hours for the day. However, how fast your receptionist completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your assistant is doing for you.

Do you provide 24/7 coverage?

Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

Will my receptionist work on other tasks?

Each business has its own dedicated team, meaning other clients’ work is never prioritized over yours. Your team’s work is always the highest priority.

How do I communicate with Wing?

Wing has the following methods available:

Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)

Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.

How long does it take to get replies?

Wing guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Wing Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).

Can Wing integrate with software I use?

Yes. Wing scribes are vetted based on their technical skills which include the use of popular EHS/EHR systems in the market.

What are my Assistant’s working hours?

Your Assistant can keep office hours alongside yours, or you can ask them to cover hours you won’t be at work–it’s up to you! All you have to do is let your Client Success Manager know your preferences during your planning call, and they will note that when searching for your Assistant.

Will my Wing receptionist work outside my time zone?

Your receptionist will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!

How Businesses Use Wing Dedicated Receptionist

We put lots of emphasis on receptionists’ soft skills. We believe that in service-oriented roles, technical proficiency is crucial but just one aspect to look for. Attitude, willingness to learn, passion, and communication are equally important.

Need help with something else? We have other services in marketing, sales and customer support. Speak to our team.

Strategic HR Consulting Firm Automates Recruitment Processes with Wing

Wing receptionists helped an HR firm to seamlessly manage candidate screening, scheduling interviews and handling follow-up communications. By leveraging Wing, the HR firm significantly reduced time-to-fill for open positions by 40%, resulting in quicker hiring cycles. The automation of administrative tasks also allowed the firm’s HR consultants to focus on strategic talent acquisition.

Startup Improves Personalized Health Coaching with Wing Managed Virtual Assistants

A health and wellness startup collaborates with Wing to offer personalized health coaching services. A Wing receptionist tracks clients’ progress and sends timely reminders for appointments and health goals. With Wing’s support, the startup achieved a 3x increase in client engagement and adherence to health programs.

Logistics Company Streamlines Supply Chain Management with Wing

Wing agents working for this logistics company are responsible for tracking shipments, managing inventory, and coordinating with suppliers and customers. By leveraging Wing’s real-time support, the company reduced order fulfillment time, resulting in a significant improvement in customer satisfaction. Additionally, the accurate and timely updates provided by Wing agents helped reduce inventory holding costs by 15%, leading to substantial cost savings for the company.

Tech Firm Scales International Growth with Wing Receptionists

A fast-growing UK-based tech firm collaborated with Wing to scale its international growth and expand its operations globally. Wing’s team of skilled receptionists provided round-the-clock support, handling client inquiries, scheduling meetings, and coordinating with international partners. By leveraging Wing receptionists, the tech firm seamlessly managed communication across different time zones, resulting in a 2x increase in international partnership opportunities.

Marketing Agency Scales its Growth Strategy with Wing Content Marketing Assistants

Wing’s team of skilled receptionists provided seamless support, including lead generation, appointment scheduling, and client follow-ups. By entrusting receptionist services to Wing, the agency’s in-house marketing team could focus on executing strategic campaigns. The agency was able to take on 45 new clients and expand their portfolio because of their Wing Assistants’ help.

Optimizing Property Management with Wing Managed Virtual Assistants

Wing’s virtual assistants handle tenant inquiries, schedule property viewings, and assist with lease agreements. By leveraging Wing’s managed virtual assistants, the company cut in half the time to address maintenance requests, resulting in improved tenant satisfaction and retention. The virtual assistants’ efficient handling of administrative tasks led to a 20% increase in the company’s portfolio growth as they could effectively manage more properties.

★★★★★

Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use. It’s fast to set up tasks and prioritize them in a Kanban-like view.

★★★★★

Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.

★★★★★

We have been incredibly pleased with Wing and the VA's we have been matched with through them. They make the process very easy and the candidates they work with are professional, experienced, and have done great work for us. I have highly recommended them to numerous business owners who need help and are looking for affordable ways to grow! Do not delay, sign up with them today!

Live Receptionists for Businesses and Teams

Live Receptionists for Businesses and Teams

Trusted by thousands of companies around the world

How Wing Live Receptionists
Help Their Clients

Wing is a Fully Managed
Remote Talent Experience

Don't Just Take Our Word For It

Dedicated Receptionist Pricing

Dedicated Receptionist 8H

Dedicated Receptionist 16H

Dedicated Receptionist 24H

Dedicated Receptionist 8H

Dedicated Receptionist 16H

Dedicated Receptionist 24H

Dedicated Receptionist Pricing

Dedicated Receptionist 8H

Dedicated Receptionist 16H

Dedicated Receptionist 24H