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5 minutesTL;DR When RPM volume grows, most practices spread the work across MAs, coordinators, and whoever's available; nobody owns it end-to-end. The 20-minute interaction requirements...

Wing News

6 minutesTL;DR Most orthodontic practices handle admin overload by adding front desk staff or piling more onto the people they...

5 minutesTL;DR Most practices respond to admin overload by spreading the work across whoever's available, front desk, coordinators, and sometimes...

5 minutesTL;DR Most telemedicine practices staff their admin layer the same way a brick-and-mortar clinic would, one or two in-house...

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Outsourcing Industry

6 minutesTL;DR: Most dermatology clinics are running EHRs, scheduling tools, and billing platforms, and still falling behind on intake, follow-ups,...

5 minutesTL;DR: Anthropic's research shows AI can handle 94% of knowledge work in theory. Actual usage sits at 33%. That...

5 minutesTL;DR: Businesses spent 2024 replacing people with AI tools. The ROI didn't show up. Subscriptions are getting canceled. Anthropic's...

Productivity

5 minutesTL;DR: Anthropic's research shows AI can handle 94% of knowledge work in theory. Actual usage sits at 33%. That...

5 minutesTL;DR: Businesses spent 2024 replacing people with AI tools. The ROI didn't show up. Subscriptions are getting canceled. Anthropic's...

5 minutesTL;DR What's already happening: Most clinics are sending forms, verifying insurance, and prepping records; the steps exist, and staff...

Remote Work

8 minutesBlack Friday for this year is on November 29, 2024, and Cyber Monday is on December 2, 2024. This...

7 minutesIf you’re a small business owner with a lot of tasks on your to do list, you are probably...

8 minutesMore and more companies today are recognizing that VAs can help them manage monotonous tasks. In fact, research and...

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    6 minutesTL;DR: Most veterinary clinics dealing with admin overload hire another front desk person or hand more to the staff...

    6 minutesTL;DR When the schedule gets busy, admin tasks get absorbed by whoever has a free moment, which is rarely...

    6 minutesTL;DR Most therapy practices run on a mix of clinicians doubling as schedulers and front desk staff fielding intake,...