FULLY MANAGED SERVICE
Why Choose Wing Executive Assistants?
An Executive Assistant who Helps
You Do More
Wing Executive Assistants are not your regular assistants
- they are partners to senior management and can comfortably
represent and communicate with stakeholders on behalf of the
Wing EAs possess excellent writing, time management, problem-solving
and communication skills that enable them to work closely with senior
managers and take on critical projects and tasks.
How Do Wing Executive Assistants Help Their Clients?
- 4 Hours/Day, Mon-Fri
- Dedicated Executive Assistant
- Access to Wing VA Management App
- Entirely Managed
- Customer Success Manager
Your dedicated assistant will work for 4 hours within a 9-hour time frame defined by you throughout the week.
Your dedicated assistant will work throughout the business day; you can set the 8-hour time frame that you'd like Wing to be available.
Wing's Basic plan provides a dedicated assistant assigned to your account, available for 8 hours a day, for a total of 40 hours per week, or 160 hours a month. You can always add more assistants if you need them. More configurations are available, up to 24/7. Contact us for a quote for that!
You can give 3 users access to Wing for Business, and have them give Wing as much work as they'd like, as you would to a full-time employee.
Wing operates a task queue, and your dedicated assistant will work task-by-task and get through the queue. If you need work done faster, the Pro plan features 2 dedicated assistants.
Wing's assistants aren't left to figure things out on their own, they're managed by team captains & supervisors, as well as monitored & given feedback by a quality assurance team.
Wing gives all businesses on Wing for Business a Customer Success Manager who is responsible for helping you get the most out of Wing, is your liaison to Wing, and is available to answer any questions.
Wing can get things done for you anywhere on the planet — from delivering flowers to a customer in Hong Kong, to delivering beer to an employee in Iowa. Of course, you can also access Wing from anywhere in the world!
Wing has former consultants from top global consulting firms like McKinsey, SAP, Deloitte, etc. on staff, available to consult, and help you optimize your business, create new process, and more! Wing customers are able to book sessions with them, for free!
Wing allows you to automate custom workflows/processes in your business by simply dragging & dropping together a simple flowchart & describing the process in plain English. Wing will take care of completing those for you.
You can give Wing as much work as you'd like, as you would to a part-time employee.
Wing operates a task queue, and your dedicated assistant will work task-by-task and get through the queue. If you need work done faster, the Basic plan features a full-time assistant.
Wing's Limited plan provides a dedicated assistant assigned to your account, available for 4 hours a day, for a total of 20 hours per week, or 80 hours a month. You can always add more assistants if you need them.
Wing's Pro plan provides a team of 2 dedicated assistants, allowing work to be done twice as fast, available 8 hours a day each, for a total of 80 hours per week, or 320 hours per month. You can always add more assistants if you need them. More configurations are available, up to 24/7. Contact us for a quote for that!
You can give 5 users access to Wing and have them give Wing as much work as they'd like, as you would to full-time employees.
The Pro plan features 2 dedicated assistants working for you! Wing operates a task queue, and your dedicated team will work task-by-task and get through the queue.
Get access to the complimentary Wing VA Management software that is purpose-built to help you track tasks and communicate with your VA easily. Chat with your assistant, create workflows, use the built-in kanban board, share Logins, and more.
Getting Started is Easy
Wing Executive Plans Come With..
Got a Question? We are here.
You can access your Executive Assistant anywhere in the world! Please note that our EAs can only communicate with you and external parties in English. Reach out to our sales team if you require an assistant who can speak in other languages.
You can give as much work as you need done, as long as it’s within the agreed-upon hours for the day. However, how fast we complete it depends on several factors. These include the task’s complexity, the level of difficulty of other tasks in a Caller's queue, and how much other work we are doing for you (recurring or otherwise).
Although complete, round-the-clock coverage is available, we don’t offer it by default. Your assistants are typically available 8 hours a day, 5 days a week. Clients choose the window but can’t break up the hours; it must be a “solid” block of 8 hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
At the moment, Wing has the following methods available:
Mobile app (iOS & Android)
Email (available on request)
Dedicated phone number (calls & texts)
Wing EAs are highly-trained full-time employees. They are college-educated, speak English, and complete 4-6 weeks of Wing’s custom training program. They also undergo on-the-job training, heavily supervised by senior members of Wing’s operations team, as well as take on further professional development throughout the year.
Wing SDRs have a fun, inclusive culture and are competitively paid. They are chosen for their attention to detail, communication skills, and creativity in problem solving.
Wing guarantees a reply time of 3 minutes. Within this amount of time, your assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your assistant will do high quality work—Wing assistants undergo weeks of training, are college educated, and speak English.
This falls within “unlimited work.” Your Wing bilingual caller can make or receive as many calls as needed within the agreed-upon hours. If you anticipate that you’ll need to make a heavy amount of calls, the Pro plan would be more suitable.
Wing specializes in gray area tasks. Our team has handled tens of thousands of requests placed by consumers, with an impressive 98%+ rate of success. We have helped consumers do all sorts of things – from booking private jets and buying homes, to having food delivered internationally overnight. If Wing fails (which doesn’t typically occur), it is as a result of external factors. In these instances, we will typically work with you towards a resolution, or an alternative.