Outbound Call Center Services

Your Closers Shouldn't Be Making Cold Calls

  • One dedicated calling agent. Every target dialed.
  • Consistent daily outbound so your pipeline never goes cold.
  • Your sales team closes. Wing handles the calls.
4.8/5 avg.
Google N
Goodfirms N
Clutch N
Product Hunt
  • Leader in Managed Virtual Assistant Services
Outbound Calling Agent
10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

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Call lists built, cold calls made.

  • Tracked in Outreach
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Voicemails dropped, follow-up calls completed.

  • Updated in HubSpot
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Phone leads qualified, interest assessed, pipeline stages tagged.

  • Managed in Salesforce
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Meetings booked, appointment times confirmed and logged.

  • Logged in Apollo

Your Outbound Calling Agent Handles

01
Prospecting & Research
  • Identify Call Targets
  • Research Lead Details
  • Build Call Lists
02
Outbound Calling
  • Make Cold Calls
  • Run Call Campaigns
  • Leave Voicemail Drops
03
Lead Qualification
  • Qualify Phone Leads
  • Assess Lead Interest
  • Tag Lead Stages
04
Follow-Ups & Scheduling
  • Make Follow-Up Calls
  • Book Sales Meetings
  • Confirm Appointment Times
05
CRM & Reporting
  • Update Call Notes
  • Log Call Outcomes
  • Track Lead Progress

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Leads Are Going Cold While Your Team Focuses Elsewhere

Your sales team can’t close deals and run outbound campaigns at the same time. Every day without dedicated outbound is pipeline you’re not building.

Your Wing outbound calling agent works inside your CRM and dialing tools until every target is contacted and moving forward.

Built So Your Pipeline Never Goes Cold

One dedicated outbound call center agent matched to your campaign, trained by Wing, and backed by a management layer that keeps dialing consistent and off your sales team.

Flexible, No-Commitment Monthly Support

Add agents as campaign volume grows. No contracts, no restructuring, no changes to your calling workflows or outreach cadences.

Secure and Compliance-Ready

Wing is ISO 27001 compliant and SOC 2 certified. Call notes and contact data are encrypted in transit and at rest with logged access controls.

NDAs and Custom Calling Policies

Campaign scripts, contact data, and outreach procedures stay protected with NDAs and policies aligned to your compliance standards.

Coverage That Doesn’t Break

One dedicated outbound calling agent handles your campaign day to day. Coverage holds without losing context or resetting progress.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Rolepage We Meetsec

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Outbound Calling Agent Pricing

Choose part-time or full-time, with a global or US-based cold calling service agent. Bilingual support is available if needed.

Full-Time
RECOMMENDED

$1799/Month

  • 8 hours/day, Mon-Fri
  • Dedicated Outbound Calling Agent
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone, any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$1199/Month

  • 4 hours/day, Mon-Fri
  • Dedicated Outbound Calling Agent
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone, choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

A dedicated virtual assistant from Wing makes cold calls, qualifies leads, drops voicemails, and books meetings. Wing’s fully managed outbound call center service takes this work off your plate so your sales team stays focused on closing.

Wing matches you with a dedicated calling agent within 48 hours. They work inside your CRM and dialing tools from day one, running outbound sales campaigns and outsourcing sales calls as a fully managed outbound sales service. Unlike a cold call agency that rotates reps across accounts, Wing provides one dedicated agent who stays on your campaign. For businesses running full call center operations, see Wing's Call Center page.

Looking to hire a virtual assistant for outbound calling? Wing matches you within 48 hours. Whether you need to hire a cold caller for a single campaign or hire cold callers for ongoing pipeline work, your agent is set up and dialing within two days.

A cold calling service handles outbound prospecting so your sales team focuses on closing. Wing covers b2b cold calling services, outbound lead generation services, and cold calling companies end to end with one dedicated cold calling assistant per account. For broader lead gen support, see Wing's Lead Generation Assistant.

Wing virtual assistant services for outbound calling start at $1,199/month part-time and $1,799/month full-time. Outbound call center cost varies by experience level, location, and bilingual needs. Book a call for the right fit.

Dedicated. Your Wing calling agent works exclusively on your account during scheduled hours, not across a shared pool.

Your Wing agent works inside Outreach, HubSpot, Salesforce, Apollo, and other platforms you already use. Wing assistants are AI-trained and proficient in modern sales tools so setup is fast.

AI can send sequences. It can't handle a live objection, read hesitation in a prospect's tone, or build familiarity that gets a callback returned. Your Wing agent knows your accounts, your messaging, and your priorities after months on the campaign. When a prospect goes quiet, your agent follows up, adjusts the approach, and owns the outcome. That's what b2b telemarketing and telemarketing outsourcing services actually require, not automation, but someone who knows the account.

Your Wing agent flags conversion drops, adjusts call approaches, and escalates to your Customer Success Manager without waiting to be asked. See also how Wing solves broader sales pipeline bottlenecks.

Wing is ISO 27001 compliant and SOC 2 certified, with NDAs and role-based access controls on every account. Call notes and contact data are encrypted in transit and at rest from day one.