Content Moderators for Your Community

Protect and inform your community while improving user experience. Build your remote content moderator team to create a safe, engaged, and inclusive community with us.

RATED ON

Content Moderators for Your Community

Protect and inform your community while improving user experience. Build your remote content team to create a safe, engaged and inclusive community with us.

RATED ⭐⭐⭐⭐⭐ BY OVER 300 CLIENTS

Google

Trusted by thousands of companies around the world

Trusted by over 1000 companies
around the world

How Wing Content Moderator Assistants
Help Their Clients

Manage User Profiles

Wing content moderators verify profile information, authenticate documents, ban identity thieves & bad actors.

Moderate Images for Sensitive Content

Content moderators identify images depicting violence, narcotics, and other offensive content for removal.

Proof-read posts & Ensure Consistent Tone

Content moderator VAs valuate tone, content clarity, grammar, formatting, etc., using client’s brand guideline.

Survey Videos for community safety

VAs flag inappropriate or offensive content, and remove flagged videos from the client’s platform or website.

Drive conversations

Wing VAs participate in community groups & forums, schedule/ manage live events, and build a network.

Moderate groups and pages

Your assistant can manage communities, moderate posts and engage with your audience.

Wing is a managed remote talent experience

Dedicated assistants only

Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.

Wing's assistants only work with one client, ensuring your work is prioritized.

Up to 80% quicker & cheaper

Compared to traditional hiring solutions. Scale up or down as necessary.

Enhance Productivity With Wing Apps

All Wing clients receive complimentary access to the Wing Task Workspace App—a specialized tool for communicating with your assistant, managing tasks/projects, sharing files, and recording screen-sharing videos.

Additionally, clients can access Pie, our social media scheduling tool for planning content, creating content calendars, and scheduling posts across multiple platforms.

Free Customer Success Manager

CSMs are your Wing consultants. They are responsible for ensuring your success with our software & service.

Ongoing quality supervision

Your assistant is backed by our trainers, supervisors, customer success manager, and proprietary quality-management system.

Don't Just Take Our Word For It

Wing is consistently ranked as one of the best
talent-as-a-service providers on all leading B2B review sites.

 4.8/5

Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful.

 4.8/5

Wing removes the cons from managing on-site staff. The Wing platform solves a lot of problems and challenges we were having with other vendors, such as privacy and security concerns. Wing is robust and holistic in its approach to solutions at a price that is undeniably the best value we saw in the marketplace.

 4.8/5

I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.

4.8

18 Reviews

 4.8/5

4.7

27 Reviews

 4.7/5

4.8

54 Reviews

 4.8/5

4.8

18 Reviews

 4.8/5

Wing Content Moderator Pricing

1 Full-Time Moderator

~~$1099 /mo~~

^$1099 /mo

Includes 3 user accounts for Wing Task Mgmt. App

Best Value For Small Startups

Got a question?

Chat with us now 💬

* For first 3 months, then $1099 /mo

What's included?

8 hours/day, 5 days a week
AVAILABLE ALL DAY, M-F
Your dedicated assistant will work throughout the business day; you can set the 8-hour time frame that you'd like Wing to be available.
Entirely Managed
Dedicated Assistant
Customer Success Manager
Wing Task Management App
No volume limits
Any Timezone

Complete Team

~~$999 /mo~~

^$999/mo/assistant*

Includes 5+ user accounts for Wing Task Mgmt. App

Applicable For 3 or More Agents

Got a question?

* For first 3 months, then
$999 /mo

Chat with us now 💬

What's included?

Customer coverage as needed
Entirely Managed
Dedicated Team
Customer Success Manager
Wing Task Management App
No volume limits
Any Timezone

Enterprise Solutions

10+ Assistants

10+ Assistant Teams

Includes unlimited user accounts for Wing Task Mgmt. App

Superior Customizable Flexibility for Enterprises

Got a question?

Chat with us now 💬

What's included?

Customer coverage as needed.
Entirely Managed
Dedicated Team
Dedicated CSM(s)
Dedicated Trainer(s)
No volume limits
Wing Task Management App
Customization
Any Timezone

Do you need specialization, end-to-end teams, bilingual options?

Wing Workspace App to Help You
Manage Your Work and Team

All clients receive access to the Wing Assistant app – a specialized app,
perfected using our years of experience managing remote teams.

Assign Tasks and Track Progress

Manage tasks and track progress through our built-in ‘Tasks’ tool.

Communicate with Wing Chat

Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.

May replace:

Create Training and Process Videos with Wink Screen Recorder

Wink is Wing’s free screen recording app to help you record processes and training materials for your assistant for anyone else!). Its similar to Loom, but without any limits.
No installation required, just click “Start Recording”, and that’s it!

Delegate Process and Recurring Tasks with Workflows

Use ‘Workflows’ to define complex, repetitive processes.
Use ‘Routine’ to delegate recurring, regular tasks.

Upskill Your Assistant with Managed Training

Use our in-app training module to enrol your assistant in training courses managed by Wing’s in-house Training & Development team.

Unlimited Cloud Storage for Your Content

Wing Workspace app includes unlimited cloud storage, Wink videos and training materials. * For clients on full-time plans. 10 GB storage for clients on part-time plans.

Schedule Your Social Content With Pie

Pie (or Post It Everywhere) lets you plan content and in advance, see insights and post content across all your social platforms with ease.

Getting Started is Easy

Frequently asked questions:

Will Wing sign a NDA/Non-Disclosure Agreement?

Yes. Wing can sign a non-disclosure agreement that covers both your relationship with Wing and Wing/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.

Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.

Will my Wing Content Moderator work outside my time zone?

Your content moderator will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!

What does “unlimited work” mean?

You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your content moderator completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Wing Assistant is doing for you.

Do you provide industry-specific experts?

Yes, our virtual assistants are categorized into industry specialists and generalists, ensuring tailored support for your specific business niche.

What is Pie (Post It Everywhere) ?

Pie (or Post it everywhere) is a social media scheduling tool that lets you plan your content calendar, see content insights, schedule posts across multiple platforms and consolidate all your messages in one place.

Do you provide 24/7 coverage?

Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

Who are my assistants?

Wing Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!

How long does it take to get replies?

Wing guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Wing Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).

What are my Assistant’s working hours?

Your Assistant can keep office hours alongside yours, or you can ask them to cover hours you won’t be at work–it’s up to you! All you have to do is let your Client Success Manager know your preferences during your planning call, and they will note that when searching for your Assistant.

What is the Wing Workspace App?

Wing Workspace is a specialised application meticulously crafted to streamline your workflow, facilitating seamless communication with your assistant, efficient management of tasks and projects, effortless file sharing, and the capability to record screen-sharing videos, among a myriad of other features tailored to optimize productivity and collaboration.

Are seasonal or part-time hires for busy hours allowed?

Wing is a monthly subscription service, allowing you to add new people or cancel your subscription at any time. Part-time or custom coverage is available for full-team plans and enterprise options.

How much onboarding will my Content Moderation Assistant need?

Wing Content Moderators are chosen for their skills and experience. All Assistants receive training before being matched with clients. However, clarifying expectations and spending a couple of hours orienting your moderator will help them hit the ground running!

Content Moderators for Your Community

Content Moderators for Your Community

Trusted by thousands of companies around the world

Trusted by over 1000 companies
around the world

How Wing Content Moderator Assistants
Help Their Clients

Wing is a managed remote talent experience

Don't Just Take Our Word For It

Wing Content Moderator Pricing

1 Full-Time Moderator

^$1099 /mo

Complete Team

^$999/mo/assistant*

Enterprise Solutions

10+ Assistants

10+ Assistant Teams