Protect and inform your community while improving user experience. Build your remote content moderator team to create a safe, engaged, and inclusive community with us.
RATED ON
Protect and inform your community while improving user experience. Build your remote content team to create a safe, engaged and inclusive community with us.
RATED ⭐⭐⭐⭐⭐ BY OVER 300 CLIENTS
Manage User Profiles
Wing content moderators verify profile information, authenticate documents, ban identity thieves & bad actors.
Moderate Images for Sensitive Content
Content moderators identify images depicting violence, narcotics, and other offensive content for removal.
Proof-read posts & Ensure Consistent Tone
Content moderator VAs valuate tone, content clarity, grammar, formatting, etc., using client’s brand guideline.
Survey Videos for community safety
VAs flag inappropriate or offensive content, and remove flagged videos from the client’s platform or website.
Drive conversations
Wing VAs participate in community groups & forums, schedule/ manage live events, and build a network.
Moderate groups and pages
Your assistant can manage communities, moderate posts and engage with your audience.
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.
Wing's assistants only work with one client, ensuring your work is prioritized.
Compared to traditional hiring solutions. Scale up or down as necessary.
All Wing clients receive complimentary access to the Wing Task Workspace App—a specialized tool for communicating with your assistant, managing tasks/projects, sharing files, and recording screen-sharing videos.
Additionally, clients can access Pie, our social media scheduling tool for planning content, creating content calendars, and scheduling posts across multiple platforms.
CSMs are your Wing consultants. They are responsible for ensuring your success with our software & service.
Your assistant is backed by our trainers, supervisors, customer success manager, and proprietary quality-management system.
Wing is consistently ranked as one of the best
talent-as-a-service providers on all leading B2B review sites.
$1099 /mo
Includes 3 user accounts for Wing Task Mgmt. App
Best Value For Small Startups
* For first 3 months, then $1099 /mo
What's included?
Your dedicated assistant will work throughout the business day; you can set the 8-hour time frame that you'd like Wing to be available.
$999 /mo
Includes 5+ user accounts for Wing Task Mgmt. App
Applicable For 3 or More Agents
Got a question?
* For first 3 months, then
$999 /mo
What's included?
Includes unlimited user accounts for Wing Task Mgmt. App
Superior Customizable Flexibility for Enterprises
What's included?
Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.
Wink is Wing’s free screen recording app to help you record processes and training materials for your assistant for anyone else!). Its similar to Loom, but without any limits.
No installation required, just click “Start Recording”, and that’s it!
Wing Workspace app includes unlimited cloud storage, Wink videos and training materials. * For clients on full-time plans. 10 GB storage for clients on part-time plans.
Sign up today. Start working with your assistant in less than a week.
Add requirements
& sign up today
Submit some basic details about your ideal assistant, and sign up today by paying a small deposit ($200).
Your CSM and Wing onboarding team connects with you to confirm start date and/or clarify on details.
We match you with the perfect Wing Assistant - ready to learn and accomplish from Day 1.
Yes. Wing can sign a non-disclosure agreement that covers both your relationship with Wing and Wing/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Your content moderator will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your content moderator completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Wing Assistant is doing for you.
Yes, our virtual assistants are categorized into industry specialists and generalists, ensuring tailored support for your specific business niche.
Pie (or Post it everywhere) is a social media scheduling tool that lets you plan your content calendar, see content insights, schedule posts across multiple platforms and consolidate all your messages in one place.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
Wing Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Wing guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Wing Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Your Assistant can keep office hours alongside yours, or you can ask them to cover hours you won’t be at work–it’s up to you! All you have to do is let your Client Success Manager know your preferences during your planning call, and they will note that when searching for your Assistant.
Wing Workspace is a specialised application meticulously crafted to streamline your workflow, facilitating seamless communication with your assistant, efficient management of tasks and projects, effortless file sharing, and the capability to record screen-sharing videos, among a myriad of other features tailored to optimize productivity and collaboration.
Wing is a monthly subscription service, allowing you to add new people or cancel your subscription at any time. Part-time or custom coverage is available for full-team plans and enterprise options.
Wing Content Moderators are chosen for their skills and experience. All Assistants receive training before being matched with clients. However, clarifying expectations and spending a couple of hours orienting your moderator will help them hit the ground running!
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