- Use Cases
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- ServicesGeneral and Admin VAIndustry-focusedCSR and ReceptionUS-Based Talent
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MANAGED & ON DEMAND
A+
Wing is a fully managed service that includes a Dedicated Assistant, a Customer Success Manager, QC supervision, On-demand Training Facilities, Complimentary Work Management App, and more.
Property Sourcing
Handle market mapping, rental docs, insurance policies, mortgages, fixture installation, and other expenditures.
Online Listing Setup
Populate listing websites, upload photos of properties, and ensure that all listings have high-resolution images.
Setting Up 3D Tours
Uploads/download videos & photos for use in 3D tours, ensure tours have correct informational tag.
Real Estate Marketing
Property Appraisal
Check properties’ curb appeal , research nearby establishments & schools, calculate ARV, etc.
Bid Management
Research tender databases for suitable opportunities, proofread drafts of tenders, submit certificates and docs.
General Administration
Handle invoicing, fill out booking forms, order supplies, manage CRM tools, make travel arrangements, and more.
Appointment Scheduling
Make and receive calls, respond to queries, & forward hot leads to agents or managers.
Want to Discuss Your Requirements?
Wing comes with a range of features and benefits that traditional talent agencies, BPOs or freelancing platforms just can’t match.
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.
Wing's assistants only work with one client, ensuring your work is prioritized.
Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.
Your assistant isn't alone: they're supervised by both Wing's team captains and supervisors.
Wing also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.
In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.
If quality is your goal, Wing remains the best choice in this industry.
Your assistant is connected to Wing's training team and with supervisors who are ready to help them understand new tasks/tools as needed.
Wing also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Wing's Training & Development team.
Wing has partnered with several well-known companies that offer great discounts for Wing clients on their various creative, development, financial, sales, and communication products & services. Learn more here.
Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.
In addition, manage your tasks using our built-in kanban board, or switch to a standard to-do list.
Wing's apps are available on all platforms: Windows, Mac, Web, Chrome, iPhone and Android.
Wink is Wing's free screen recording app to help you record processes and training materials for your assistant (or anyone else!). It's similar to Loom, but without any limits.
No installation required, just click "Start Recording", and that's it!
Use our in-app training module to enroll your assistant in training courses managed by Wing's in-house Training & Development team
Wing comes with a media library to manage/share files.
Use the Wing's Workflows to define and explain complex, repetitive processes.
Use Wing's Password Manager to safely share access to your apps and tools.
In addition to our standard app, you can integrate Wing with Zapier - allowing Wing to connect its human talent seamlessly with any automated processes & apps you have.
You can also add us to your Slack workspace, and @mention Wing like any other Slack user.
Speak with us to Get Started
Tell us what you expect from your new Real Estate Virtual Assistant, and we will find the best talent in our pool for you.
Meet and interview the candidates we present to you to determine who will be the best fit.
We will take care of all paperwork so your Wing Assistant can get to work immediately.
Yes, your Wing Assistant only works on your tasks during the agreed-upon hours.
Wing has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available too.
Wing Real Estate Assistants are based worldwide – they are typically college-educated, fluent English speakers with skills and experience needed to succeed in this specialized role - Real Estate assistance.
All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Wing has excellent Customer Support, available round the clock on all plans. Wing guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Wing Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Wing Support.
You also get a dedicated Client Success Manager who can help you with any aspect of the Wing experience.
Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.
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