Orders Don't Wait. Neither Should Your Operations.
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One dedicated ecommerce assistant. Every order and ticket owned.
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Listings, inventory, and store admin handled without gaps.
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Platform-agnostic. Works inside Shopify, Amazon, and more.
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Leader in Managed Virtual Assistant Services
- 2M+ applicants screened annually
- 10,000+ companies supported
- 20+ countries














What Wing Assistants Get Done Every Day
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Managed in Shopify
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Updated in Amazon Seller Central
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Monitored in Linnworks
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Resolved in Gorgias
Your Ecommerce Virtual Assistant Handles
Order & Fulfillment Support
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Process Daily Orders
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Handle Return Requests
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Track Shipment Status
Product & Listing Updates
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Update Product Listings
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Optimize Item Details
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Upload New Products
Inventory & Supplier Tasks
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Track Inventory Levels
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Coordinate With Vendors
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Manage Reorder Alerts
Customer Communication
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Reply to Customer Emails
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Resolve Order Issues
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Manage Support Tickets
Store Admin & Reporting
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Update Store Pages
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Maintain Sales Reports
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Monitor Product Reviews
How it Works
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Step 1
Meet us to discuss
your requirements
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Step 2
We shortlist talents
for your review
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Step 3
We interview and
assess candidates
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Step 4
The perfect Wing Assistant joins your team
Measured Results Across Teams
Quistem
Needed executive ops owned.
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25% CEO time reclaimed
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9 workflows offloaded
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1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
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2,080+ hours delivered
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22 sales workflows owned
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Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
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50% faster admin ops
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35% fewer billing errors
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25% faster claims
Idaho Legal Estates
Needed intake owned.
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100+ hours reclaimed
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13+ hours saved weekly
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10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
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30+ deals closed monthly
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3,600+ clients supported
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48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
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Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
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Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
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Personal AssistantManages your calendar both at work and outside of it
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Real Estate AssistantAll-round help for your property listings
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Top 1% of TalentStart in one function, then expand coverage as the business grows.
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Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
Every Hour You Spend on Operations Is an Hour Not Spent on Growth
Orders, listings, inventory, and tickets don’t stop because you’re busy elsewhere.
Your Wing ecommerce assistant works inside your store systems daily so the operational layer keeps moving without pulling you back in.
Built So Your Store Never Falls Behind
Flexible, No-Commitment Monthly Support
Secure and Compliance-Ready
NDAs and Custom Store Policies
Coverage That Doesn’t Break
We Meet Challenging Talent Needs and Ensure Ongoing Success
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
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Real-time task visibility and status tracking
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Documented workflows with built-in oversight
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Structured handoffs and cross-time-zone continuity


Get it on
App Store

Get it on
Google Play

Get it on
Microsoft
Highly Rated by Operations & Leadership Teams
4.5
4.7
4.8
4.8
Hundreds of Stellar Client Reviews
charlesgate.com
livingspec.com
Ecommerce Virtual Assistant Pricing
Choose part-time or full-time, with a global or US-based ecommerce assistant. Bilingual support is available if needed.
One dedicated ecommerce assistant stays responsible for your store operations.
$1399/Month
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160 Hours per month
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Dedicated Ecommerce Assistant
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone - Any hours you want
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Share with colleagues
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Unlimited file sharing/storage
$899/Month
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80 Hours per month
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Dedicated Ecommerce Assistant
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone—choose from designated slots
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Sharing is limited
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10 GB file sharing/storage limit
Popular Questions
A dedicated virtual assistant from Wing processes orders, updates listings, tracks inventory, handles customer support tickets, and manages store admin. Your ecommerce assistant works inside Shopify, Amazon Seller Central, Linnworks, and Gorgias so store operations keep moving without pulling you in.
Looking to hire a virtual assistant or hire ecommerce assistant support for your store? Wing matches you with a dedicated assistant within 48 hours. They work inside your existing store platforms and tools without job posts, interviews, or ramp time.
A virtual assistant for ecommerce handles the daily operational layer including orders, listings, inventory, and customer communication. Wing virtual assistant services for ecommerce make sense when order volume is growing faster than your team can keep up without dropping something.
An ecommerce VA takes over the recurring work your team shouldn't be doing, like processing returns, updating listings across channels, following up with vendors, clearing support queues, and keeping inventory records current so nothing slips between systems.
Wing ecommerce assistant plans start at $899/month part-time and $1,399/month full-time. Pricing varies by coverage hours and bilingual needs. Book a call for the right fit.
Dedicated. Your Wing ecommerce assistant works exclusively on your account during scheduled hours, building familiarity with your SKUs, your platforms, and your workflows over time.
Wing replaces your ecommerce assistant within 24 hours at no extra cost. Context stays documented in Wing Workspace so nothing resets between replacements.
AI can generate listing copy and flag low stock. It can't resolve a customer dispute, notice when a listing is out of sync across channels, or build the store context that keeps operations consistent. Your Wing ecommerce assistant knows your SKUs, your vendors, and your store standards after months on the account. That doesn't come from a prompt.
For Amazon-specific operations see Wing's Amazon Virtual Assistant. For Shopify-specific support see Wing's Shopify Virtual Assistant. For TikTok Shop operations see Wing's TikTok Shop VA. For a full overview of ecommerce virtual assistant services see Wing's Ecommerce Virtual Assistant industry page.
Wing is ISO 27001 compliant and SOC 2 certified, with NDAs and role-based access controls on every account. Customer data and store records are encrypted in transit and at rest from day one.
