- Use Cases
- How it works
- ServicesGeneral and Admin VAIndustry-focusedCSR and ReceptionUS-Based Talent
Don’t get bogged down by daily tasks; let our expert E-Commerce virtual assistants manage your store while you grow your brand.
Wing E-Commerce VAs help with customer support, order fulfillment, returns, and maintain your store and listings on Shopify, Amazon, Etsy, Magento, or any platform your brand is on.
Your assistant ensures that customers receive products they ordered and processes returns or exchanges.
Process Returns and Refunds
Your assistant can manage returns, process labels, apply credits/refunds, arrange for exchanges.
Do you use marketplaces like Amazon, Etsy and Ebay? Your Assistant can help manage listings, orders, and more.
Wing Assistant can produce reports, schedule reorders, and manage inventory at your warehouse/3PL centers.
Maintain Store CRM
Whether you use Shopify, Magento or Woocommerce, your Wing VA is trained to manage your shop CRM.
Wing VA can help customers with support tickets, make shopping suggestions, join live conversations.
Wing enables clients to outsource entire customer experience operations, develop training and measurement system, and increase/decrease team size whenever needed.
True Salt Co. Uses Wing for ABC
Wing enables Saas co. maintain 24/7 live chat and phone support system to help customers with onboarding and answer critical last stage questions.
Marketing and analytics solutions agency uses 1 Wing CSR to handle all support queries
Wing enables LA-based marketing agency to offload ALL customer support activities.
Little Rascal Co.
Wing helps vacation rental co with more than 100 properties in 3 countries maintain 24/7 inquiry and guest support service.
Ecomwealth: E-commerce aggregator company
NY-based ecommerce aggregator company uses Wing to develop hybrid customer support teams each assigned to a collection of their brands.
Use our sign up tool to submit your job description/requirements quickly and easily.
Meet your Customer Success Manager (CSM) and start delegating your first tasks.
We find the right person, equipped with your desired experience and skills to help grow your business.