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RATED ⭐⭐⭐⭐⭐ BY OVER 300 CLIENTS
Wing sales callers work either full-time or part-time, just like your regular team members.
The free Wing app comes loaded with a dedicated chat system, kanban board, media/file sharing system, and more.
Your Wing caller is dedicated to you and only works on tasks assigned by you/your team.
You'll have a dedicated Customer Success Manager to help you with set up, and anytime you need any help with Wing.
Wing Bilingual Callers can perform sales and marketing activities for your
company through outbound calls. See it as your own outbound
call center, powered by a dedicated human caller who only
works for you and utilizes economies of learning to generate more
leads and close more deals as your grow.
Wing Callers are proficient in both Spanish and English, and are
experienced in lead generation, real estate cold calling,
cold sales calling, and prefer working closely with clients in a
more personal setting, compared to a bulk outbound call center.
Your assistant will be able to tackle tasks from some of these areas:
Lead qualification and intake
Wing prospects for company decision-makers according to criteria; they do phone intake and add qualified leads to your CRM.
Customer support hotline
Share your FAQ and customer support playbook with your Wing bilingual caller and they’ll be ready to address support tickets and troubleshoot issues.
Appointment Scheduling
Your Spanish bilingual calling agent coordinates customer appointments and makes follow up phone calls reminding customers of their bookings.
Payment Collection
Wing assistants will resolve debts, build customer rapport, and make collection calls following detailed phone scripts.
Bilingual clerical support
Your Wing assistant will make restaurant reservations, book treatments or doctor’s appointments, reserve venues, plan trip itineraries, etc.
Cold Calling
Wing assistants will use scripts to sell your offerings, solicit donations, or provide information about your products or services.
Your assistant is dedicated to only your business, so they'll learn and improve and get better at your processes over time.
Wing's assistants only work with one client, ensuring your work is prioritized.
Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.
Your assistant isn't alone: they're supervised by both Wing's team captains and supervisors.
Wing also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.
In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.
If quality is your goal, Wing remains the best choice in this industry.
Your assistant is connected to Wing's training team and with supervisors who are ready to help them understand new tasks/tools as needed.
Wing also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Wing's Training & Development team.
Wing has partnered with several well-known companies that offer great discounts for Wing clients on their various creative, development, financial, sales, and communication products & services. Learn more here.
Wing is consistently ranked as one of the best
talent-as-a-service providers on all leading B2B review sites.
All clients receive access to the Wing Assistant app – a specialized app,
perfected using our years of experience managing remote teams.
Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.
Wink is Wing’s free screen recording app to help you record processes and training materials for your assistant for anyone else!). Its similar to Loom, but without any limits.
No installation required, just click “Start Recording”, and that’s it!
Wing Workspace app includes unlimited cloud storage, Wink videos and training materials. * For clients on full-time plans. 10 GB storage for clients on part-time plans.
Wing is the easiest way to hire a virtual assistant.
Speak with us to Get Started
Tell us what you expect from your new Receptionist, and we will find the best talent in our pool for you.
Meet and interview the candidates we present to you to determine who will be the best fit.
We will take care of all paperwork so your Receptionist can get to work immediately.
Wing completes every piece of work for its clients through trained human Assistants. However, Wing leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Yes. Wing can sign a non-disclosure agreement that covers both your relationship with Wing and Wing/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Your Wing Assistant will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!
You can access Wing Assistant anywhere in the world! Please note that Wing can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can assign as much work as you need to be done within the agreed-upon hours for the day. However, how fast your receptionist completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your assistant is doing for you.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
Wing has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Wing Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Wing SDRs can call prospects, cold leads, vendors, contractors, and the like. You get access to talent trained in speaking to customers, plus oversight for call quality.
Your Wing Assistant can make or receive as many calls as possible within the agreed-upon hours. If you anticipate that you’ll need to make many calls, upgrading to several Assistants might be worth considering.
Of course, you can hop on a call and speak directly with your Wing Assistant. In addition, Wing allows you to call a dedicated phone number, voice your request, and hang up. Then, the audio of your call gets transcribed by our artificial intelligence technology and sent to your Assistant via the Wing app.
Wing specializes in gray area tasks. Our team has handled tens of thousands of requests placed by consumers, with an impressive 98%+ rate of success. We have helped consumers do all sorts of things – from booking private jets and buying homes, to having food delivered internationally overnight. If Wing fails (which doesn’t typically occur), it is as a result of external factors. In these instances, we will typically work with you towards a resolution, or an alternative.
Your assistant will be able to tackle tasks from some of these areas:
Wing prospects for company decision-makers according to criteria; they do phone intake and add qualified leads to your CRM.
Share your FAQ and customer support playbook with your Wing bilingual caller and they’ll be ready to address support tickets and troubleshoot issues.
Your Spanish bilingual calling agent coordinates customer appointments and makes follow up phone calls reminding customers of their bookings.
Wing assistants will resolve debts, build customer rapport, and make collection calls following detailed phone scripts.
Your Wing assistant will make restaurant reservations, book treatments or doctor’s appointments, reserve venues, plan trip itineraries, etc.
Wing assistants will use scripts to sell your offerings, solicit donations, or provide information about your products or services.
Do you need a custom solution, more assistants, training, or specific expert skills? Speak to Sales
Includes 1 user account. Do you need a custom solution, more assistants, training, or specific expert skills? Speak to Sales
Your dedicated assistant will work for 4 hours within a 9-hour time frame defined by you throughout the week.
Your dedicated assistant will work throughout the business day; you can set the 8-hour time frame that you'd like Wing to be available.
Wing's Basic plan provides a dedicated assistant assigned to your account, available for 8 hours a day, for a total of 40 hours per week, or 160 hours a month. You can always add more assistants if you need them. More configurations are available, up to 24/7. Contact us for a quote for that!
You can give 3 users access to Wing for Business, and have them give Wing as much work as they'd like, as you would to a full-time employee.
Wing operates a task queue, and your dedicated assistant will work task-by-task and get through the queue. If you need work done faster, the Pro plan features 2 dedicated assistants.
Wing's assistants aren't left to figure things out on their own, they're managed by team captains & supervisors, as well as monitored & given feedback by a quality assurance team.
Wing gives all businesses on Wing for Business a Customer Success Manager who is responsible for helping you get the most out of Wing, is your liaison to Wing, and is available to answer any questions.
Wing can get things done for you anywhere on the planet — from delivering flowers to a customer in Hong Kong, to delivering beer to an employee in Iowa. Of course, you can also access Wing from anywhere in the world!
Wing has former consultants from top global consulting firms like McKinsey, SAP, Deloitte, etc. on staff, available to consult, and help you optimize your business, create new process, and more! Wing customers are able to book sessions with them, for free!
Wing allows you to automate custom workflows/processes in your business by simply dragging & dropping together a simple flowchart & describing the process in plain English. Wing will take care of completing those for you.
You can give Wing as much work as you'd like, as you would to a part-time employee.
Wing operates a task queue, and your dedicated assistant will work task-by-task and get through the queue. If you need work done faster, the Basic plan features a full-time assistant.
Wing's Limited plan provides a dedicated assistant assigned to your account, available for 4 hours a day, for a total of 20 hours per week, or 80 hours a month. You can always add more assistants if you need them.
Wing's Pro plan provides a team of 2 dedicated assistants, allowing work to be done twice as fast, available 8 hours a day each, for a total of 80 hours per week, or 320 hours per month. You can always add more assistants if you need them. More configurations are available, up to 24/7. Contact us for a quote for that!
You can give 5 users access to Wing and have them give Wing as much work as they'd like, as you would to full-time employees.
The Pro plan features 2 dedicated assistants working for you! Wing operates a task queue, and your dedicated team will work task-by-task and get through the queue.
Get access to the complimentary Wing VA Management software that is purpose-built to help you track tasks and communicate with your VA easily. Chat with your assistant, create workflows, use the built-in kanban board, share Logins, and more.
Popular
Do you need a custom solution, more assistants, training, or specific expert skills? Speak to Sales
Includes 3 user accounts. Do you need a custom solution, more assistants, training, or specific expert skills? Speak to Sales
You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Wing.
You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Wing.
You are ready to leverage your new team member and finally delegate the stuff that's been holding you back.
You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Wing.
If you need a bilingual assistant, weekend coverage, or additional assistants, just speak with us. We'll get you what you need!
Customize everything, from the way we operate, to the tools we use, to the processes we follow.
Manage Wing & get notifications on the go, with our mobile app, available on Android and iOS.
Wing's Customer Support is available round the clock, and usually gets back within minutes.
Wing Assistants are available 8 hours a day, 5 days a week. You pick the window!
Yes. Wing can sign a non-disclosure agreement that covers both your relationship with Wing and Wing/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Your Wing Assistant will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!
Wing has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Wing specializes in gray area tasks. Our team has handled tens of thousands of requests placed by consumers, with an impressive 98%+ rate of success. We have helped consumers do all sorts of things – from booking private jets and buying homes, to having food delivered internationally overnight. If Wing fails (which doesn’t typically occur), it is as a result of external factors. In these instances, we will typically work with you towards a resolution, or an alternative.
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