FULLY MANAGED SERVICE
Why Choose Wing Bilingual Sales Callers?
Your Own Spanish/English
Outbound Call Center
Wing Bilingual Callers can perform sales and marketing activities for your
company through outbound calls. See it as your own outbound
call center, powered by a dedicated human caller who only
works for you and utilizes economies of learning to generate more
leads and close more deals as your grow.
Wing Callers are proficient in both Spanish and English, and are
experienced in lead generation, real estate cold calling,
cold sales calling, and prefer working closely with clients in a
more personal setting, compared to a bulk outbound call center.
How Do Wing Personal Assistants Help Their Clients?
Your assistant will be able to tackle tasks from some of these areas:
- 4 Hours/Day, Mon-Fri
- Dedicated Calling Agent
- Access to Wing VA Management App
- Entirely Managed
- Customer Success Manager
Your dedicated assistant will work for 4 hours within a 9-hour time frame defined by you throughout the week.
Your dedicated assistant will work throughout the business day; you can set the 8-hour time frame that you'd like Wing to be available.
Wing's Basic plan provides a dedicated assistant assigned to your account, available for 8 hours a day, for a total of 40 hours per week, or 160 hours a month. You can always add more assistants if you need them. More configurations are available, up to 24/7. Contact us for a quote for that!
You can give 3 users access to Wing for Business, and have them give Wing as much work as they'd like, as you would to a full-time employee.
Wing operates a task queue, and your dedicated assistant will work task-by-task and get through the queue. If you need work done faster, the Pro plan features 2 dedicated assistants.
Wing's assistants aren't left to figure things out on their own, they're managed by team captains & supervisors, as well as monitored & given feedback by a quality assurance team.
Wing gives all businesses on Wing for Business a Customer Success Manager who is responsible for helping you get the most out of Wing, is your liaison to Wing, and is available to answer any questions.
Wing can get things done for you anywhere on the planet — from delivering flowers to a customer in Hong Kong, to delivering beer to an employee in Iowa. Of course, you can also access Wing from anywhere in the world!
Wing has former consultants from top global consulting firms like McKinsey, SAP, Deloitte, etc. on staff, available to consult, and help you optimize your business, create new process, and more! Wing customers are able to book sessions with them, for free!
Wing allows you to automate custom workflows/processes in your business by simply dragging & dropping together a simple flowchart & describing the process in plain English. Wing will take care of completing those for you.
You can give Wing as much work as you'd like, as you would to a part-time employee.
Wing operates a task queue, and your dedicated assistant will work task-by-task and get through the queue. If you need work done faster, the Basic plan features a full-time assistant.
Wing's Limited plan provides a dedicated assistant assigned to your account, available for 4 hours a day, for a total of 20 hours per week, or 80 hours a month. You can always add more assistants if you need them.
Wing's Pro plan provides a team of 2 dedicated assistants, allowing work to be done twice as fast, available 8 hours a day each, for a total of 80 hours per week, or 320 hours per month. You can always add more assistants if you need them. More configurations are available, up to 24/7. Contact us for a quote for that!
You can give 5 users access to Wing and have them give Wing as much work as they'd like, as you would to full-time employees.
The Pro plan features 2 dedicated assistants working for you! Wing operates a task queue, and your dedicated team will work task-by-task and get through the queue.
Get access to the complimentary Wing VA Management software that is purpose-built to help you track tasks and communicate with your VA easily. Chat with your assistant, create workflows, use the built-in kanban board, share Logins, and more.
Getting Started is Easy
All plans come with...
Got a Question? We are here.
Wing completes every piece of work for its clients through trained human assistants. However, they use sophisticated artificial intelligence to improve work quality. Our strategic use of AI is one of the reasons why we can offer our services at a competitive price point.
You can access your bilingual caller anywhere in the world! Please note that our bilingual callers can only communicate with you and external parties in English and Spanish. Reach out to our sales team if you require an assistant who can speak in other languages.
You can give as much work as you need done, as long as it’s within the agreed-upon hours for the day. However, how fast we complete it depends on several factors. These include the task’s complexity, the level of difficulty of other tasks in a Caller's queue, and how much other work we are doing for you (recurring or otherwise).
Although complete, round-the-clock coverage is available, we don’t offer it by default. Your assistants are typically available 8 hours a day, 5 days a week. Clients choose the window but can’t break up the hours; it must be a “solid” block of 8 hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
At the moment, Wing has the following methods available:
Mobile app (iOS & Android)
Email (available on request)
Dedicated phone number (calls & texts)
Our assistants are highly-trained full-time employees. They are college-educated, speak English, and complete 4-6 weeks of Wing’s custom training program. They also undergo on-the-job training, heavily supervised by senior members of Wing’s operations team, as well as take on further professional development throughout the year.
Wing assistants have a fun, inclusive culture and are competitively paid. They are chosen for their attention to detail, communication skills, and creativity in problem solving.
Wing Callers can make calls to vendors, contractors, prospects and the like. You get access to staff trained in speaking to customers, plus oversight for call quality.
This falls within “unlimited work.” Your Wing bilingual caller can make or receive as many calls as needed within the agreed-upon hours. If you anticipate that you’ll need to make a heavy amount of calls, the Pro plan would be more suitable.
Wing allows business customers to call a dedicated phone number and speak out their request, and hang up. Wing’s assistants do not receive the call, but the audio of your call gets sent to your assistants, and transcribed & interpreted by our artificial intelligence technology.
Wing specializes in gray area tasks. Our team has handled tens of thousands of requests placed by consumers, with an impressive 98%+ rate of success. We have helped consumers do all sorts of things – from booking private jets and buying homes, to having food delivered internationally overnight. If Wing fails (which doesn’t typically occur), it is as a result of external factors. In these instances, we will typically work with you towards a resolution, or an alternative.