FULLY MANAGED SERVICE

Why Choose Wing Bilingual Sales Callers?

Full-time and Part-time Options

Wing sales callers work either full-time or part-time, just like your regular team members.

Free Task Management App

The free Wing app comes loaded with a dedicated chat system, kanban board, media/file sharing system, and more.

Dedicated SalesCaller

Your Wing caller is dedicated to you and only works on tasks assigned by you/your team.

Customer Success Manager

You'll have a dedicated Customer Success Manager to help you with set up, and anytime you need any help with Wing.

Your Own Spanish/English
Outbound Call Center

Wing Bilingual Callers can perform sales and marketing activities for your
company through outbound calls. See it as your own outbound
call center, powered by a dedicated human caller who only
works for you and utilizes economies of learning to generate more
leads and close more deals as your grow.

Wing Callers are proficient in both Spanish and English, and are
experienced in lead generation, real estate cold calling,
cold sales calling, and prefer working closely with clients in a
more personal setting, compared to a bulk outbound call center.

  • Make sales calls to Spanish speakers
  • Excellent closing rates
  • Supercharge your sales pipeline
person
person

    How Do Wing Personal Assistants Help Their Clients?

    Your assistant will be able to tackle tasks from some of these areas:

    Lead qualification and intake

    Lead qualification and intake

    Wing prospects for company decision-makers according to criteria; they do phone intake and add qualified leads to your CRM.

    Customer support hotline

    Customer support hotline

    Share your FAQ and customer support playbook with your Wing bilingual caller and they’ll be ready to address support tickets and troubleshoot issues.

    Appointment Scheduling

    Appointment Scheduling

    Your Spanish bilingual calling agent coordinates customer appointments and makes follow up phone calls reminding customers of their bookings.

    Payment Collection

    Payment Collection

    Wing assistants will resolve debts, build customer rapport, and make collection calls following detailed phone scripts.

    Bilingual clerical support

    Bilingual clerical support

    Your Wing assistant will make restaurant reservations, book treatments or doctor’s appointments, reserve venues, plan trip itineraries, etc.

    Cold Calling

    Cold Calling

    Wing assistants will use scripts to sell your offerings, solicit donations, or provide information about your products or services.

    Affordable Pricing

    Getting Started is Easy

    Add Your Requirements and Sign Up

    You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Wing.

    Meet Your Customer Success Manager

    You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Wing.

    Start Working with Your Sales Caller

    You are ready to leverage your new team member and finally delegate the stuff that's been holding you back.

    All plans come with...

    Customer Success Manager

    You'll have a dedicated Customer Success Manager help you with set up, and anytime you need any help with Wing.

    Loads of Addons!

    If you need a bilingual assistant, weekend coverage, or additional assistants, just speak with us. We'll get you what you need!

    Full Customization

    Customize everything, from the way we operate, to the tools we use, to the processes we follow.

    App & Notifications

    Manage Wing & get notifications on the go, with our mobile app, available on Android and iOS.

    Award Winning Support

    Wing's Customer Support is available round the clock, and usually gets back within minutes.

    Full Availability

    Wing Assistants are available 8 hours a day, 5 days a week. You pick the window!

    Got a Question? We are here.

    Wing completes every piece of work for its clients through trained human assistants. However, they use sophisticated artificial intelligence to improve work quality. Our strategic use of AI is one of the reasons why we can offer our services at a competitive price point.

    You can access your bilingual caller anywhere in the world! Please note that our bilingual callers can only communicate with you and external parties in English and Spanish. Reach out to our sales team if you require an assistant who can speak in other languages.

    You can give as much work as you need done, as long as it’s within the agreed-upon hours for the day. However, how fast we complete it depends on several factors. These include the task’s complexity, the level of difficulty of other tasks in a Caller's queue, and how much other work we are doing for you (recurring or otherwise).

    Although complete, round-the-clock coverage is available, we don’t offer it by default. Your assistants are typically available 8 hours a day, 5 days a week. Clients choose the window but can’t break up the hours; it must be a “solid” block of 8 hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

    At the moment, Wing has the following methods available:

    Web app

    Slack app

    Mobile app (iOS & Android)

    Email (available on request)

    Dedicated phone number (calls & texts)

    Our assistants are highly-trained full-time employees. They are college-educated, speak English, and complete 4-6 weeks of Wing’s custom training program. They also undergo on-the-job training, heavily supervised by senior members of Wing’s operations team, as well as take on further professional development throughout the year. 

     

    Wing assistants have a fun, inclusive culture and are competitively paid. They are chosen for their attention to detail, communication skills, and creativity in problem solving.

    Wing Callers can make calls to vendors, contractors, prospects and the like. You get access to staff trained in speaking to customers, plus oversight for call quality.

    This falls within “unlimited work.” Your Wing bilingual caller can make or receive as many calls as needed within the agreed-upon hours. If you anticipate that you’ll need to make a heavy amount of calls, the Pro plan would be more suitable.

    Wing allows business customers to call a dedicated phone number and speak out their request, and hang up. Wing’s assistants do not receive the call, but the audio of your call gets sent to your assistants, and transcribed & interpreted by our artificial intelligence technology.

    Wing specializes in gray area tasks. Our team has handled tens of thousands of requests placed by consumers, with an impressive 98%+ rate of success. We have helped consumers do all sorts of things – from booking private jets and buying homes, to having food delivered internationally overnight. If Wing fails (which doesn’t typically occur), it is as a result of external factors. In these instances, we will typically work with you towards a resolution, or an alternative.

    Ready to Explore Wing?