FULLY MANAGED SERVICE
Why Choose Wing Personal Assistant?
Full-time and Part-time Options
Wing virtual assistants work either full-time or part-time, just like your regular team members.
Free Task Management App
The free Wing app comes loaded with a dedicated chat system, kanban board, media/file sharing system, and more.
Dedicated Personal Assistant
Your Wing assistant is dedicated to you and only works on tasks assigned by you/your team.
Customer Success Manager
You'll have a dedicated Customer Success Manager to help you with set up, and anytime you need any help with Wing.
Virtual Personal Assistant Service
to Make Life and Work Easier
Wing Personal Assistants help their clients maintain balance
between professional and personal life by helping them offload
repetitive, tedious tasks.
Wing is an entirely managed Assistant service that provides
you a dedicated assistant, a Customer Success Manager,
a surrounding team for support, and an industry-first
virtual assistant management software to streamline
communication, task management, file sharing,
and team collaboration.
How Do Wing Personal Assistants Help Their Clients?
Affordable Pricing
Popular
Getting Started is Easy
All plans come with...
Got a Question? We are here.
Wing completes every piece of work for its clients through trained human assistants. However, they use sophisticated artificial intelligence to improve work quality. Our strategic use of AI is one of the reasons why we can offer our services at a competitive price point.
You can access Wing Assistant anywhere in the world! Please note that Wing can only communicate with you and external parties in English. Reach out to our sales team if you require an assistant who can speak in other languages.
You can give as much work as you need done within the agreed-upon hours for the day. However, how fast we get it done depends on several factors. These include the type of work you want done, the complexity of the other tasks in an assistant’s queue, and how much other work we are doing for you (recurring or otherwise).
The number of assistants matters as well. If you use the Basic plan, you have 1 assistant working on your tasks. Meanwhile on the Pro plan, you get 2 assistants. As a result, being on the Pro plan means having work done faster.
Although complete, round-the-clock coverage is available, we don’t offer it by default. Your assistants are typically available 8 hours a day, 5 days a week. Clients choose the window but can’t break up the hours; it must be a “solid” block of 8 hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
At the moment, Wing has the following methods available:
Web app
Slack app
Mobile app (iOS & Android)
Email (available on request)
Dedicated phone number (calls & texts)
Our assistants are highly-trained full-time employees. They are college-educated, speak English, and complete 4-6 weeks of Wing’s custom training program. They also undergo on-the-job training, heavily supervised by senior members of Wing’s operations team, as well as take on further professional development throughout the year.
Wing assistants have a fun, inclusive culture and are competitively paid. They are chosen for their attention to detail, communication skills, and creativity in problem solving.
Wing guarantees a reply time of 3 minutes. Within this amount of time, your assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your assistant will do high quality work—Wing assistants undergo weeks of training, are college educated, and speak English.
Yes. Wing will be able to use any software you use, e.g. Salesforce, Trello, Later, Hootsuite, etc.
At Wing, we believe that business assistants must be dedicated in order to produce high-quality work. So, each of our clients has at least 1 dedicated assistant. It means other clients’ work is never prioritized over yours, and your tasks are always the highest priority for your assistant.
We don’t do hidden charges! Besides your flat monthly fee, the only charges Wing levies are approximately a 2.9% + $0.30 card processing fee on card transactions. We also support ACH and have other methods to pay.
Wing specializes in gray area tasks. Our team has handled tens of thousands of requests placed by consumers, with an impressive 98%+ rate of success. We have helped consumers do all sorts of things – from booking private jets and buying homes, to having food delivered internationally overnight. If Wing fails (which doesn’t typically occur), it is as a result of external factors. In these instances, we will typically work with you towards a resolution, or an alternative.
Virtual personal assistant services vary in scope and rates. Consider the assistant’s experience, education, the support available to them, and the automations they use. These things directly affect how affordable it is to get a virtual private assistant. You may also check our quick guide on the costs of hiring a personal assistant.
A personal virtual assistant would be proficient at written and oral communication, coordinating with stakeholders, and organizing tasks. They will also be adept at using various tools that make workflows efficient, like time management apps, social media scheduling platforms, and photo editing software. You might also expect an assistant to know how to look up information and procure items/services for you.