The Wing Blog : Specialized Talent
5 minutesTL;DR: The default is to layer coordination onto existing staff, schedulers, MAs, nurses, and call it covered. The problem...
6 minutesTL;DR When RPM volume grows, most practices spread the work across MAs, coordinators, and whoever’s available; nobody owns it...
6 minutesTL;DR Most orthodontic practices handle admin overload by adding front desk staff or piling more onto the people they...
5 minutesTL;DR Most practices respond to admin overload by spreading the work across whoever’s available, front desk, coordinators, and sometimes...
6 minutesTL;DR Most telemedicine practices staff their admin layer the same way a brick-and-mortar clinic would, one or two in-house...
6 minutesTL;DR: Most veterinary clinics dealing with admin overload hire another front desk person or hand more to the staff...
6 minutesTL;DR When the schedule gets busy, admin tasks get absorbed by whoever has a free moment, which is rarely...
6 minutesTL;DR Most therapy practices run on a mix of clinicians doubling as schedulers and front desk staff fielding intake,...
6 minutesTL;DR You’ve got the tools, practice management software, a billing system, and intake forms. Most practices do. The stack...