The Wing Blog : Industry Insights & Wing News

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Industry Insights & Wing News

6 minutes​When a key back-office staff member leaves a medical group, the operational cost is not the vacancy; it is...

5 minutes​Wing is a managed virtual assistant service. Businesses get a dedicated, trained assistant who works inside their existing tools,...

5 minutes​The real cost of a rising claim denial rate is not the denial itself; it is the appeals capacity...

5 minutes​Multi-site medical groups repeat the same operational problems after each expansion because workflows are owned by individuals, not by...

6 minutes​TL;DR Most executives treat EA hiring as a talent search, find the right person, and figure out the rest...

5 minutes​TL;DR: Why 80% of recruiter time goes to work that doesn't require a recruiter, and what it's costing your...

6 minutes​TL;DR When coding accuracy slips, the default move is more staff, more training, more SOPs. None of that addresses...

4 minutes​TL;DR You already have the tools, reminders, claim submission, and intake automation. The stack is running. The no-shows, denials,...

5 minutes​TL;DR What's already happening: Most clinics are sending forms, verifying insurance, and prepping records; the steps exist, and staff...