Virtual Assistants for Law Firms

Attorneys Shouldn't Be Doing Intake and Billing

  • New matters get opened without sitting in the intake queue.
  • Time entries and pre-bills stay current without chasing attorneys.
  • Deadlines are tracked before they become a problem.

So your attorneys can focus on the work that actually bills.

4.8/5 avg.
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Goodfirms N
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  • Trusted by Law Firms
Legal Operations Challenges

Where the Work Breaks Down

Intake & Conflicts

  • Intake emails sitting unread
  • Conflicts review queue growing
  • Engagement letters awaiting signature

Docketing & Deadlines

  • Deadlines tracked in spreadsheets
  • Docket updates falling behind
  • Court date changes missed

Billing & Collections

  • Time entries weeks behind
  • Pre-bills stuck in revision
  • Invoices held for approval

Partner Oversight

  • Partners answering status emails
  • Escalations skipping ops
  • Leadership chasing updates
Intake & Billing Support

Intake & Billing Support

Assistants are embedded in your practice management, billing, and docket systems.
01
Intake & Conflicts Clearance

Intake requests reviewed, conflicts checks completed, and matters opened without waiting on missing details.

02
Timekeeping & Billing Cycle

Time entered, pre-bills prepared, and invoices reviewed so billing doesn't sit waiting on approvals.

03
Docketing & Deadline Control

Court dates recorded, deadlines tracked, and filings confirmed so nothing gets missed.

04
Accounts Receivable & Collections

Invoices followed up, payments recorded, and balances don't sit unpaid.

How Wing Works

Here's Exactly What Happens After You Sign Up

  • Step 1
    We Find the Gap
    15-minute call. We identify where intake, billing, and docket management are landing on the wrong people.
  • Step 2
    We Match You
    A real person matched to your practice management systems, billing workflows, and caseload.
  • Step 3
    Live in Under 48 Hours
    Your assistant is set up and working. No lengthy intake process.
  • Step 4
    Wing Manages the Rest
    Performance, quality, and backup coverage. Managed by Wing, not you.
Client Results

What Consistent Coverage Delivers

100+ Hours Reclaimed for Casework

Before Wing, intake, scheduling, and document preparation pulled time away from active matters.

  • 13+ hours saved weekly on intake and scheduling
  • 10 recurring back-office tasks offloaded

“We were able to increase our volume output. The onboarding was quick, and they’re always on task.”

— Founding Attorney, Idaho Legal Estates

25+ Hours Per Week Saved on Admin

Before coverage, scheduling, billing, and documentation tasks consumed time needed for client work.

  • 50% fewer emails and manual follow-ups
  • 40% faster recruiting and onboarding

“I’m really glad Wing was available to assist me with a well-trained, highly functioning assistant who integrated easily into our practice.”

— Clinical Director, Bryant West Psychology

Results vary by company size, role, and scope of work. These outcomes reflect real improvements delivered through dedicated Wing assistants and may not be representative of every engagement.

Stop Intake & Billing From Landing Back on Your Attorneys.

So your attorneys can focus on the work that actually bills.
VA Service Comparison

Not Freelancers. Not Staffing. Managed Coverage.

  • Model
  • Oversight
  • Continuity
  • Scaling
  • Compliance
  • Wing
  • Managed support embedded in your firm
  • Performance monitored by Wing
  • Coverage coordinated centrally
  • Adjust scope without rehiring
  • Confidential handling within SOC 2
  • Freelancers & Staffing
  • Placement or self-managed hires
  • Oversight handled internally
  • Dependent on one individual
  • Expansion requires new hiring
  • Confidentiality varies by provider
Fit

Is Wing the Right Fit for Your Law Firm?

  • Wing-1
    Wing works well for law firms that:
  • Want work handled without constant follow-up
  • Need to absorb caseload growth without new hires
  • Expect accountability without daily supervision
  • Not the right fit if you:
  • Only need short-term or one-off project help
  • Prefer to manage freelancers directly
  • Prefer the lowest sticker price over quality or reliability

Stop Intake & Billing From Landing Back on Your Attorneys.

Dedicated support for client intake, docket tracking, and billing collections. No hiring, turnover, or long-term contracts.

4.8 ★ on average. Month to month. No long-term contracts.
FAQs

What Law Firms Ask Before Starting

Yes. Most firms start with coverage in one area like intake or billing, then expand as caseload grows. Pricing is based on scope and hours with no long-term contract required.
Wing matches assistants to your practice management systems, billing workflows, and docket calendars before work begins. You can meet your assistant first to confirm fit. If something isn't working, Wing retrains or replaces them. You don't manage that process.
Wing is SOC 2 certified and ISO 27001 compliant with role-based access controls and encrypted data handling across practice management, document management, and billing systems. Every engagement includes NDA coverage as standard.
No. Most firms don't when they start. The first week maps how intake, billing, and docket management currently move. Your assistant works from that and Wing documents it so nothing depends on memory.
Wing replaces your assistant within 24 hours. Context is documented in Wing Workspace so nothing resets. You don't manage the transition. We do.