Managed Virtual Assistant Services Built for Enterprise

Assistant Support Built Around How Enterprise Works

Dedicated assistants and full account oversight, built to scale with your organization.

  • ISO 27001 compliant and SOC 2 certified
  • Background-checked assistants inside a secure, audited workspace
  • One account team accountable for delivery, quality, and continuity
4.8/5 avg.
Google N
Goodfirms N
Clutch N
Product Hunt
  • Leader in Managed
Enterprise organizations trust Wing to deliver at scale
Client Results

Trusted by Teams That Can't Afford Downtime

"They easily integrated into our tech stack, making communication seamless. We never experienced any service or coverage issues throughout the program."

Keith H. VP of Customer Engagement · Industrial Engineering

Keith needed 24/7 coverage across weekdays and weekends without interrupting core business functions.

24/7 coverage · Zero service interruptions · Seamless tech integration

"Strong support, trustworthy assistants, and a seamless experience. We started with one and have since onboarded additional VAs through Wing."

Marysa C. Mid-Market · 51-1,000 Employees

Marysa’s team needed scalable support that could grow without disruption as demand increased.
Scaled to multiple assistants · No disruption · Consistent quality
Featured Case Study

"The recruitment process was wonderful. Everyone at Wing was knowledgeable, and the assistants integrated into our workflows immediately."

Provida Family Medicine, Manager of Operations · Healthcare

Provida needed dedicated assistants in scheduling, billing, EHR management, and patient communications.
50% faster workflows · 35% fewer billing errors · 40% higher patient satisfaction
No obligation. Just a focused conversation.
Use Cases

Where Wing Scales Inside Your Organization

One managed service. Every function. Enterprise-grade delivery.

Operations & Admin

  • CRM updates and hygiene
  • Vendor coordination
  • Dashboard reporting
  • SOP documentation

Customer Success

  • Onboarding coordination
  • Renewal tracking
  • Inquiry management
  • QBR preparation

Executive Support

  • Calendar and inbox
  • Travel and logistics
  • Meeting prep and briefings
  • Stakeholder communications

Sales & Revenue Support

  • Prospect list building
  • Outreach and follow-ups
  • Post-call CRM updates
  • Pipeline reporting

Marketing Support

  • Social media scheduling
  • Content research
  • Campaign reporting
  • Competitor monitoring

Need something more specialized?

Wing has 100+ roles across operations, sales, marketing, and more.
How It Works

From Scoping to Live in Under 48 Hours

  • Step 1
    We Define the Scope
    A focused call to map the functions, workflows, and success metrics. No lengthy intake process.
  • Step 2
    We Match Your Team
    Dedicated assistants selected for your tools, industry, and the functions you need covered. Not a pool—dedicated people.
  • Step 3
    Live in Under 48 Hours
    Assistants are briefed, tooled up, and working inside your existing systems within 48 hours of sign-off.
  • Step 4
    Wing Manages the Rest
    Your dedicated account team handles performance, quality, and continuity. It never lands back on you.
The Operating Model

How Wing Operates at Scale

Built for organizations where reliability, security, and accountability aren’t optional.

Dedicated Account Management

  • One point of contact who owns the relationship end-to-end
  • Dedicated account team responsible for delivery and quality
  • Proactive outreach to ensure service stays on track

Structured Onboarding

  • Discovery and scoping handled by Wing before you lift a finger
  • Assistants matched, briefed, and tooled up within 48 hours
  • Working on your first tasks before the week is out

Built-In Continuity

  • Backup coverage included as standard
  • Context documented in Wing Workspace so nothing resets
  • Coverage holds through personnel changes on either side
Security and Compliance

Your Work Stays Secure

  • Aicpa Soc (2)
    SOC 2 Certified
    Independently audited security controls and data handling practices.
  • HIPAA Compliant (1)
    HIPAA Compliant
    Safeguards in place for healthcare and sensitive workflows.
  • ISOArtboard 12 1
    ISO 27001 Compliant
    Internationally certified security standard.
  • Managed Devices (1)
    Managed Devices & VDI
    Secure, provisioned work environments for teams.
Why Wing

Not All Support Is Created Equal

BPO: Wing:
High minimum commitments before you can even get started.

Check List Icon No minimums. Start with one assistant and scale as needed.

Generic talent pools—not matched to your workflows or tools.

Check List Icon Dedicated specialists matched to your specific functions and tools.

Transition risk is entirely yours if the relationship breaks down.

Check List Icon Wing owns the transition—replacement handled without disruption.

Overhead, management layers, and contract complexity built in.

Check List Icon Flat monthly rate. One account team. No contract complexity.

Full-Time Hire: Wing:
40-plus days to recruit, onboard, and reach productivity.

Check List Icon Dedicated assistant, live in under 48 hours.

Salary, benefits, payroll tax, and HR overhead on top.

Check List Icon Flat monthly rate. 65 to 80 percent less than a comparable local hire.

Wrong hire means months of sunk cost before you can move on.

Check List Icon Wrong fit? Replaced within 24 hours. We own it.

Fixed headcount. No easy exit.

Check List Icon Month to month. Scale up or change direction without rehiring.

Staffing Agency: Wing:
They place someone. After that, you’re on your own.

Check List Icon We stay on the account. Success Manager and QA oversight included.

Rotating candidates until something sticks.

Check List Icon One dedicated person who learns your business and stays.

Performance issues land on your desk, not theirs.

Check List Icon Performance is managed by us, not handed back to you.

Their contract ends, your context walks out the door.

Check List Icon Context stays in Wing Workspace. The next person picks up where they left off.

AI Tool: Wing:
94% capable in theory. 33% in practice.

Check List Icon A person who owns the other 67%. Judgment, context, and follow-through.

Someone still has to babysit the automations. Usually you.

Check List Icon We own the management layer. You stay focused on the work that needs you.

The tool looks cheap, but the hours managing it don’t show up on any invoice.

Check List Icon One predictable monthly cost. No hidden hours. No stack to maintain.

No memory. Every interaction needs context.

Check List Icon Your assistant picks up exactly where they left off. Every time.

No obligation. Just a focused conversation.
Pricing

Built for Enterprise Scale. Priced to Match.

Wing enterprise engagements are scoped around your functions, team size, and coverage requirements.
Most teams deploy multiple assistants across functions and expand as needs grow.

Engagement options include:
  • General and specialist assistants across 100+ roles
  • Bilingual and multilingual assistants
  • Local and global coverage across 20+ countries
  • Experience tiers matched to the complexity of your workflows
  • Dedicated account team, QA oversight, and backup coverage included as standard

Ready to scope your model?

Your account team will design the right engagement on the first call.
Wing Workspace

Your Organization. Fully Visible. Always Accountable.

Every task, update, and communication lives in Wing Workspace—a purpose-built app with real-time visibility, documented workflows, and structured handoffs built in.
See what’s done, what’s in progress, and what’s next across every function. Available on desktop and mobile.
Fit Check

Is Wing Right for You?

  • Wing W
    Wing is a strong fit if:
  • You need execution coverage across multiple functions without adding headcount
  • You've outgrown BPOs and staffing agencies but don't want to keep hiring
  • You need a vendor that holds under complexity, turnover, and scale
  • Security, compliance, and continuity aren't negotiable for your organization
  • Wing isn't the right fit if:
  • You only need help with a single short-term project
  • You want a raw placement with no management layer around them
  • You're not ready to hand off ownership of any function yet
  • The lowest sticker price matters more than quality or reliability
FAQ

Good Questions. Straight Answers.

A focused scoping call to define the functions, workflows, and success metrics. Wing handles matching, onboarding, and setup. Your dedicated account team manages delivery from day one, and your assistants are working within 48 hours of sign-off.

Credentials are shared through encrypted systems—never via email or chat. Access is scoped to exactly what each assistant needs and revoked within 24 hours if you ever offboard. Every engagement includes NDA coverage as standard.

Wing is month-to-month with no long-term lock-in. Enterprise engagements are structured around your procurement requirements with a dedicated account team working through the commercial details on the first call.

Build the Coverage Model Your Org Needs

Dedicated assistants and full account oversight, built to scale with your organization.
No obligation. Just a focused conversation.

Not sure where you're stuck?

A 15-minute call to find your biggest bottleneck, then Wing owns it.

65%

leadership time reclaimed

more team productivity