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General Virtual Assistant (US)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a US-based General Virtual Assistant to start immediately!

Duties and Responsibilities

include but are not limited to

1. Document Management

Store and organize documents and files according to client’s instructions/preferences.

2. Data Entry

Prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.

3. Product Sourcing

Research products, purchase goods, and secure samples.

4. CRM Administration

Store, update, and collect information for marketing and sales campaigns through a CRM system.

5. Accounting Support

Create and send statements or invoices, track payments, and record company expenses.

6. Online Research

Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).

7. Project Management Support

Monitor projects, conduct internal communication, and organize company data.

8. Calendar Management

Coordinate team calendars, prevent scheduling conflicts, and ensure clients are on time and prepared for meetings.

9. Travel Planning and Optimization

Prepare itineraries, book hotels, rental cars, etc.

10. Call Handling

Convey information in incoming calls, make calls for appointments. and conduct informational inquiries.

11. Inbox Management

Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.

12. Ad hoc tasks

Qualifications

  • At least 6 months to 1 year of experience as a Virtual Assistant
  • At least 18 years of age and completed Senior High School
  • Excellent phone, email, and instant messaging communication skills
  • Solid organizational & time management skills
  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
  • Experience with word-processing software and spreadsheets (e.g., MS Office)
  • Knowledge of online calendars and scheduling (e.g., Google Calendar)
  • Proactive attitude & willingness to be trained

Technical Requirements

  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Computer with at least 1.8 GHz processor and at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps cable connection
  • Backup Internet Service Speed: at least 10 Mbps

Don't Just Take Our Word For It

Wing is consistently ranked as one of the best
talent-as-a-service provider on all leading B2B review sites.

google
4.8/5
Chris Mullaly
Chris MullalyCo-founder and Managing Partner
Spirus Capital Partners
Amazing service. The work done by Kirti from Wing is top notch.I've enjoyed the help and the genuine personality and willingness to learn. She is fantastic and full of life. Best decision you can make for your business is to work with Wing.
google
4.8/5
Kelsey Galarza
Kelsey GalarzaCo-founder
Orange Marketing
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good, every week I found more things for him to do!
clutch
4.8/5
Dana Hill-Robinson
Dana Hill-RobinsonCEO
COCOTIQUE
I'm impressed by the thoroughness of their vetting process and ability to find someone who perfectly suited my needs. My assistant has allowed me more time to work on other aspects of my business.
clutch
4.8/5
Shelly Harrison
Shelly HarrisonCEO
Luminary Leaders
We hired Wing after a referral from a colleague and it was a quick decision to hire Wing based on their onboarding process, client care, efficiency, and ability to meet & exceed our expectations.
clutch
4.8/5
Christine Mulvey
Christine MulveyDirector of Marketing,
Charlesgate Real Estate
I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of VA programs; what made us choose Wing was that their talent had specific marketing experience.
Clutch
4.8
18 Reviews
4.8/5
Capterra
4.7
27 Reviews
4.7/5
Google
4.8
54 Reviews
4.8/5
Good Firms
4.8
18 Reviews
4.8/5