Healthcare Receptionist Virtual Assistant

HIPAA-Trained Receptionists Who Cut Missed Calls

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Healthcare Receptionist Virtual Assistant Tasks You Can Delegate Today

Patient Communication

Answer Patient Calls

Respond to Inquiries

Relay Provider Messages

Scheduling & Appointments

Book Patient Visits

Confirm Appointment Times

Reschedule as Needed

Intake & Information

Collect Patient Details

Verify Basic Info

Log Intake Notes

Clinic Coordination

Route Calls to Staff

Coordinate With Providers

Track Follow-Up Needs

Admin & Support Tasks

Update EMR Notes

Maintain Call Logs

Record Patient Requests

Here’s What Wing Assistants Get Done Every Day

Travel 1

Your travel is booked. The flights, hotel, and transportation. Your full itinerary is in your inbox.

Vector

I called all 12 leads, updated your CRM, and set 3 new appointments
for you.

Group 1597880889

I cleaned up your inbox, flagged 8 important messages, and drafted replies for the ones needing action.

Noun Tracking 7848499

Your supply order has been placed, delivery scheduled, and the tracking number is in your dashboard.

Noun Report 5289233

Your monthly report is ready. The numbers are pulled, cleaned the data, and organized everything.

Invoice 1

I followed up with all open invoices and marked the ones that have
been paid.

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

  • Meet us to discuss your requirements

  • We shortlist talents for your review

  • We interview and assess candidates

  • The perfect Wing Assistant joins your team

Wing Roleservice Test

Real Results Delivered by Wing Virtual Assistants

Hear How Our Assistants Help Businesses Thrive

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.

Speak to a Wing Expert and find the right fit for your business.

Real Estate VA

Real Estate Assistant

Real Estate Assistant

All-round help for your property listings

Book a Call
Healthcare VA

Healthcare Assistant

Healthcare Assistant

Helps co-ordinate appointments with patients, data-entry and insurance filing

Book a Call
8

Personal Assistant

Personal Assistant

Manages your calendar both at work and outside of it

Book a Call
03

Executive Assistant

Executive Assistant

Discover expert-tier talent to help with presentations, proposals and more

Book a Call
Digital Marketing VA

Digital Marketing VA

Digital Marketing VA

Discover experts in ppc ads, email marketing and growth

Book a Call
7

Sales Development Rep

Sales Development Rep

Engages with prospects, grows your sales pipeline and drives sales

Book a Call
04

Bookkeeping Assistant

Bookkeeping Assistant

Tracks expenses, maintain your books and reconcile statements

Book a Call
CSR

Customer Service Rep

Customer Service Rep

Delivers responsive and professional customer support for general queries, complaints and feedbacks

Book a Call

Why You Should Choose Wing

Wing Healthcare Receptionists are hand-selected to match your practice needs and supported by a team that manages onboarding, training, and supervision.

Wing provides a fully managed healthcare virtual assistant solution for patient-facing administrative support.

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Professional Support for Medical Front Desks

Wing provides skilled receptionists within our medical virtual assistant services, delivering the structured, secure, and flexible support trusted by healthcare teams.

Wing offers multiple billing options and flexible terms to fit your practice—monthly invoicing, annual plans, or custom schedules.

Protect patient information with Wing’s NDAs and tailored policies aligned with your compliance, workflow, and documentation standards.

Wing follows strict data protection practices and secure systems to ensure PHI, communications, and appointment data stay safe and compliant.

Scale your front-desk operations with additional receptionists, supervisory support, or extended-hour availability across time zones.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutionsthat go beyond the basics, empowering your business to thrive. 

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors. 

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry. 

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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FREE

Effortless Remote Work Management With the Wing Workspace App

Wing Workspace App on Google Play
Wing Workspace App on Apple AppStore
Wing Workspace App for Windows
  • Screen recording
  • Task tracking, KANBAN boards
  • Chat
  • File sharing
  • Upskilling and training
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Hundreds of Stellar Client Reviews

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Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine MulveyDirector of Marketing
charlesgate.com
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Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Best decision you can make for your business is to work with Wing. Thanks Team.
Chris Mullaly
Chris MullalyFounder and Managing Partner
spiruscapitalpartners.com
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Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan SchiemannCo-Founder & CEO
livingspec.com
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I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey GalarzaCo-founder,
Orange Marketing
orangemarketing.com
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Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Roy ChuaPrincipal
AvidThink
avidthink.com

Healthcare Receptionist Virtual Assistant Pricing

A Wing Healthcare Receptionist manages patient communication, intake, scheduling, and documentation—delivered through HIPAA-compliant workflows as part of our medical virtual assistant services.

1x Receptionist

RECOMMENDED

$1499 /mo

$1299/Month

* For first 3 months, then $1499 /mo

2x Receptionist

36% Savings

$899 /mo

$2499/Month

* For first 3 months, then $899 /mo

Google

Google

4.5
123 Reviews
4.8/5
Capterra

Capterra

4.7
51 Reviews
4.7/5
Good Firms

Goodfirms

4.8
10 Reviews
4.8/5
Clutch

Clutch

4.8
18 Reviews
4.8/5

Popular Questions

Yes. Wing assigns you a dedicated virtual assistant whose time is reserved exclusively for your tasks. Unlike when you hire a virtual assistant through marketplace platforms—where one person may juggle multiple clients—Wing provides a fully managed virtual assistant service with oversight, training, and support baked into the experience.

You choose the working hours. Wing’s assistants are located across the United States, Philippines, India, and South America, giving you the flexibility to schedule support that matches your needs. This wide coverage is why many organizations evaluate Wing alongside major virtual assistant companies and comprehensive virtual assistant services.

Yes. You can reach your Wing Assistant anywhere using the Wing app, Slack, WhatsApp, email, phone, or mobile apps. Because Wing employs assistants across the U.S., Philippines, and India, communication remains smooth across time zones—unlike many virtual assistant platforms and outdated virtual assistant websites with inconsistent tools.

Unlimited work means you can send your assistant as many tasks as you want within their working hours. Many clients use this flexibility to hand off recurring virtual assistant tasks or routine virtual assistant duties throughout the day. With assistants available in the United States, Philippines, and South America, it’s easy to maintain momentum across multiple time zones.

Yes. Wing can support extended hours or true 24/7 availability. This appeals to companies that previously relied on a freelance virtual assistant or typical general virtual assistant arrangements that can’t reliably cover multiple time zones or maintain consistent response expectations.

Wing centralizes communication channels so you can contact your assistant through the Wing app, Slack, WhatsApp, phone, email, or mobile apps. This setup removes the friction of juggling numerous virtual assistant apps or depending on scattered virtual assistant sites that don’t provide a unified communication experience.

Wing Assistants are vetted and trained professionals located across the United States, Philippines, India, and South America. They undergo structured onboarding and ongoing education, supported by managers and QA teams. This is significantly more reliable than scrolling through unverified virtual assistant for hire listings or hiring from unstructured virtual assistant providers.

Wing guarantees a response within three minutes. Your assistant will promptly acknowledge your request and let you know when work is starting. This predictable response time contrasts with many virtual assistant outsourcing arrangements or informal virtual assistant employment setups where communication varies widely between freelancers.

Yes. Your assistant can operate within most tools—CRMs, spreadsheets, communication platforms, project tools, calendars, and more. Their adaptability reflects core virtual assistant skills supported by continuous training that extends beyond what most standalone virtual assistant courses teach.

Wing offers 24/7 customer support available directly in the Wing app. You can reach Support anytime, or ask your assistant to escalate an issue on your behalf. This level of coverage surpasses what many smaller virtual assistant companies or loosely coordinated virtual assistant services can provide—especially when consistent support is needed across U.S. and international hours.