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#1 ranked AI Receptionist for SMBs

Every call has something to say - Never miss one again

Central Voice AI Receptionist answers calls from your customers when your team is unavailable. Central can answer calls, book appointments, handle customer queries and escalate matters to humans when needed.

Trusted by hundreds of SMBs

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  • Features

Don't let missed calls become missed opportunties

Whether the line’s too busy or everyone’s off during the holidays, Central is there to take on calls and help customers with everything they need – Just like a human would.

Automatically Capture leads

Always know who’s on the other line. Central listens for the customer’s name and records their numbers. Followup is that much easier with Central on the line.

  • Identifies names and phone numbers for all incoming calls
  • Sends Leads directly to your CRM via Zapier

Central books appointments for you - no humans needed

Your AI Receptionist can check calendars, confirming availability, and schedule your appointments.

  • Matches schedules by checking time zones and availability.
  • Schedules meetings straight to your calendar

Integrates with:

firebase-3
Dart
Xamarin
Swift
React
Kotlin
Flutter

Easy to setup - Get Central running in minutes not weeks

Getting central to learn about your business and embody your brand’s tone – is not only possible, but operational in minutes. Just upload your website URL, FAQs, and documents as seen fit.

  • Goes through all your website URLs and learns about your business
  • Trains on PDFs, HTML, Docs and most other popular formats

Smartly escalates to humans when needed

Your AI receptionist can transfer calls to the right people in your team if it gets stuck or the caller asks for humans.

  • Escalates smoothly when the AI gets stuck
  • Connects callers to humans based on pre-set criterias

Turn conversations into clarity

Keep track of all your conversations with AI summaries and action points – never miss a detail.

  • See full call summaries, transcripts, and actions taken
  • View time, date, duration, status, and caller number
  • How it works

Hit the floor running - in just 3 easy steps

Fast, easy, simple.

1 TrainAI with your own data

Start by entering your website and add more relevant docs and links as fit

2 Fill in the Gaps

Provide instructions on how to respond to undocumented queries

3 Set Call Handling Rules

Choose how your AI speaks to your customers

  • Integrations

Central speaks to over 6000 tools and apps

Your AI Receptionist talks to all your apps and ensures that your data
is where it needs to be.

slack
stripe
woo
bigcommerce
simplepractice
housecallpro
zapier
cal
pipedrive
zendesk
twilio
salesforce
shopify
jobber
kajabi
whatsapp
webflow
formstack
keep
zoho
Setmore
intuit
square
typeform
hubspot
clio
  • Voices

24/7, 365 Days Central is always on the line

Central receives your front-desk calls at astoundingly affordable rates

Receiving a message from a customer

Booking an appointment

Answering customer queries

  • Pricing

Start your 10-day free trial

Try out any of our selected plan  with Central for 10-days. Credit cards required.

Standard

Perfect for small businesses looking to test AI receptionist capabilities.
$89 /month

90 calls per month

  • Dedicated Phone Number
  • Appointment Booking
  • Call Recordings & Transcripts
  • Call Transfers
  • Answer Calls 24/7
  • Human-like Memory
  • Call Summaries & Details
  • Post-Call Actions
  • SMS for Escalated Calls

Growth

Most Popular

Perfect for small businesses looking to test AI receptionist capabilities.
$199 /month

200 calls per month

  • Dedicated Phone Number
  • Appointment Booking
  • Call Recordings & Transcripts
  • Call Transfers
  • Answer Calls 24/7
  • Human-like Memory
  • Call Summaries & Details
  • Post-Call Actions
  • SMS for Escalated Calls

Scale

Perfect for small businesses looking to test AI receptionist capabilities.
$399 /month

400 calls per month

  • Dedicated Phone Number
  • Appointment Booking
  • Call Recordings & Transcripts
  • Call Transfers
  • Answer Calls 24/7
  • Human-like Memory
  • Call Summaries & Details
  • Post-Call Actions
  • SMS for Escalated Calls

Standard

Perfect for small businesses looking to test AI receptionist capabilities.
$74 /month
Billed $890 annually

90 calls per month

  • Dedicated Phone Number
  • Appointment Booking
  • Call Recordings & Transcripts
  • Call Transfers
  • Answer Calls 24/7
  • Human-like Memory
  • Call Summaries & Details
  • Post-Call Actions
  • SMS for Escalated Calls

Growth

Most Popular

Perfect for small businesses looking to test AI receptionist capabilities.
$165 /month
Billed $1990 annually

200 calls per month

  • Dedicated Phone Number
  • Appointment Booking
  • Call Recordings & Transcripts
  • Call Transfers
  • Answer Calls 24/7
  • Human-like Memory
  • Call Summaries & Details
  • Post-Call Actions
  • SMS for Escalated Calls

Scale

Perfect for small businesses looking to test AI receptionist capabilities.
$332 /month
Billed $3990 annually

400 calls per month

  • Dedicated Phone Number
  • Appointment Booking
  • Call Recordings & Transcripts
  • Call Transfers
  • Answer Calls 24/7
  • Human-like Memory
  • Call Summaries & Details
  • Post-Call Actions
  • SMS for Escalated Calls
  • Testimonials

Hear what our customers have to say

See how Central’s makes a difference in the day-to-day operations of our customers.

Mark T.

CEO @ Lifestyle Retial

“We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads.”

Sarah L.

Office Manager, Riverbend Dental

“We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead.”

Kevin R.

Practice Manager, Sage Wellness

“The AI understands our callers, captures the right info, and even routes calls to the right person. Clients don’t even realize it’s AI.”

Dana M.

Partner, BrightPath Legal

“The AI understands our callers, captures the right info, and even routes calls to the right person. Clients don’t even realize it’s AI.”

Amy G.

Co-founder, Rooted Skincare

“Central filters spam, captures lead info, and keeps our team focused. It pays for itself with just a few new clients a month.”

Kevin R.

Practice Manager, Sage Wellness

“The AI understands our callers, captures the right info, and even routes calls to the right person. Clients don’t even realize it’s AI.”
  • Use-cases

Central is built with your business in mind

Learn more on how Central can be used for your business

Financial Services

Accountants, advisors, and fintech firms use Central to handle high volumes of client inquiries, schedule consultations, and answer FAQs about services, fees, and compliance—all while maintaining a professional tone that builds trust.
  • Route clients to the right advisor or department automatically
  • Answer questions about services, fees, or locations
  • Promote new financial products or offers during the call

Healthcare

Clinics and wellness providers rely on Central to manage appointment scheduling, send reminders, and triage incoming calls. Patients can quickly get answers to common questions like hours, services offered, or insurance accepted—no hold times required.
  • Send patients intake forms before their visit
  • Triage basic questions about symptoms or availability
  • Book, reschedule, or confirm appointments 24/7

Legal

Law firms and solo practitioners use Central to screen calls, qualify leads, and schedule initial consultations. It ensures responsiveness while filtering out spam and low-intent inquiries—freeing up valuable attorney time.
  • Direct potential clients to the appropriate attorney or team
  • Collect case details and send legal intake forms
  • Respond to common questions about services and rates

Repair Services

From HVAC to appliance repair, service providers use Central to book jobs, collect service details, and route urgent requests. Even after hours, clients can still reach someone and get scheduled fast.
  • Take detailed service requests and issue confirmations
  • Answer pricing or availability questions instantly
  • Dispatch urgent calls directly to your technicians

Restaurant

Restaurants use Central to take reservations, answer questions about hours, menu items, and dietary options, and even manage waitlists. It reduces missed calls during busy service hours and improves customer satisfaction.
  • Book and confirm reservations automatically
  • Answer common questions about menu items, hours, or parking
  • Take takeout or catering orders without staff interruption

Retail

Retail stores use Central to handle product inquiries, store hours, return policy questions, and appointment bookings for in-store services. It’s like having a 24/7 front desk that never misses a call.
  • Share real-time product availability or inventory details
  • Send promotions or discounts via text during the call
  • Provide store hours, directions, or event info instantly
  • FAQ

Frequently
Asked Questions

Central’s AI Receptionist is a virtual assistant designed to handle your business calls 24/7. It answers incoming calls, greets clients, schedules appointments, and provides information about your services. The AI uses natural language processing to understand and respond to callers in a human-like manner. It can check your calendar for availability, book appointments, and even escalate calls to a human receptionist when necessary. This ensures that your clients receive prompt and professional assistance at all times.

Central’s AI Receptionist offers a high degree of customization to align with your business requirements. You can tailor the greeting messages, define business hours, set up call routing rules, and specify how appointments are scheduled. Additionally, the AI can be trained using your website content and documents to accurately answer FAQs specific to your services. This level of customization ensures that the AI behaves consistently with your brand voice and operational procedures.

The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as a virtual assistant. The goal is to provide a seamless and professional experience for your clients.

The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as a virtual assistant. The goal is to provide a seamless and professional experience for your clients.

In situations where the AI Receptionist encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.

Central offers a 10-day free trial of the AI Receptionist, allowing you to experience its features and benefits firsthand. Post-trial, pricing is structured based on your business’s specific needs, such as call volume and required features. This flexible pricing model ensures that businesses of various sizes can find a plan that fits their budget while optimizing customer service operations.

  • Join 1,000+ startups

Who's answering your phone right now?

Missed calls mean missed revenue. Central’s AI receptionist handles every call like your best hire.
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