AirBnB Virtual Assistant

Airbnb Assistants for Happy Guests & Smooth Turnovers

  • Deliver faster turnovers, happier guests, and smoother day-to-day
  • Start with a trained assistant in under a week with zero hiring effort
  • Get fully managed, vetted talent and cut labor costs by up to 80%
4.8/5 avg.
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  • Leader in Managed Virtual Assistant Services
AirBnB Hero
10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

Check (1)

Guest messages answered, check-in details sent. No inquiries left unanswered before arrival.

  • Managed in Airbnb
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Bookings confirmed, nightly rates adjusted. No calendar conflicts left unresolved.

  • Updated in Guesty
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Cleaners coordinated, turnovers scheduled. No maintenance needs left untracked.

  • Logged in Properly
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Listing details updated, reviews tracked. No guest issues left unlogged after checkout.

  • Monitored in Hostfully

Airbnb Virtual Assistant Tasks You Can Delegate Today

01
Guest Communication
  • Reply to Guest Messages
  • Send Check-In Details
  • Handle Guest Questions
02
Booking & Calendar
  • Manage Booking Calendar
  • Confirm Reservations
  • Adjust Nightly Rates
03
Listing Management
  • Update Listing Details
  • Upload Photos & Info
  • Optimize Descriptions
04
Operations & Coordination
  • Coordinate Cleaners
  • Schedule Turnovers
  • Track Maintenance Needs
05
Admin & Reporting
  • Log Guest Issues
  • Track Reviews & Ratings
  • Prepare Stay Reports

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Why You Should
Choose Wing

Wing Airbnb Virtual Assistants are matched to your property management workflow and supported by a dedicated team that oversees onboarding, training, and daily supervision.

Wing provides a fully managed, all-in-one solution for dependable short-term rental support.

Specialized Support for Hosts & Property Managers

Wing provides skilled virtual assistants and the structured, secure, and flexible support trusted by short-term rental teams.

Flexible, No-Commitment Monthly Plans

Wing offers multiple billing options and adaptable terms to match your occupancy cycle—choose monthly invoicing, annual plans, or customized schedules.

Secure and Compliance-Ready

Wing follows strict data protection practices and uses secure systems to ensure guest information, reservation details, and communication logs remain safe, private, and compliant.

NDAs and Custom Property Policies

Protect guest data, property details, and internal workflows with Wing’s comprehensive NDAs and tailored policies aligned with your listing standards, messaging rules, and operational procedures.

End-to-End Teams and Extended Coverage

Scale your rental operations with additional assistants, supervisory oversight, or extended-hour availability to support guests, turnovers, and inquiries across all time zones.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Rolepage We Meetsec

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Airbnb Virtual Assistant Pricing

A Wing Airbnb Assistant manages guest communication, bookings, calendar coordination, listing updates, reviews, vendor scheduling, and day-to-day operational tasks—so you can run your short-term rental business efficiently and stress-free.
Full-Time
RECOMMENDED

$1599/Month

* For first 3 months, then $1599 /mo
  • 160 Hours per month
  • Dedicated Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$1099/Month

* For first 3 months, then $1099 /mo
  • 80 Hours per month
  • Dedicated Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. Every Wing client is paired with a dedicated virtual assistant whose scheduled hours are reserved exclusively for your work. Unlike situations where you hire a virtual assistant from freelance pools—where assistants often juggle several clients—Wing’s managed virtual assistant service ensures focus, quality control, and consistent support backed by internal leadership.

Your Wing Assistant works the hours you select. Wing hires across the United States, Philippines, India, and South America, giving you flexible scheduling options to match your operational needs. This wide coverage is a key advantage compared to many virtual assistant companies and full-service virtual assistant offerings that lack global availability.

Yes. You can connect with your assistant through the Wing app, Slack, WhatsApp, email, mobile apps, or phone—no matter where you are. Wing’s distributed team in the U.S., Philippines, and India offers stable communication across time zones, unlike many virtual assistant platforms or unmaintained virtual assistant websites that rely on scattered tools.

You can assign unlimited requests during your assistant’s working hours. Many clients use this to hand off daily virtual assistant tasks or ongoing virtual assistant duties that accumulate throughout the week. With support available across the United States, Philippines, and South America, this structure helps teams maintain momentum across different time zones.

Yes. Wing can provide extended or full 24/7 coverage upon request. Businesses that have outgrown a single freelance virtual assistant or a loosely organized general virtual assistant network often move to Wing once they require predictable, multi-time-zone availability backed by management oversight.

Wing centralizes your communication channels. You can use the Wing app, Slack, WhatsApp, email, phone, or mobile apps to stay connected. This consistent system avoids the frustrations of managing conversations across various virtual assistant apps or fragmented virtual assistant sites with limited support functionality.

Wing Assistants are carefully vetted professionals working across the United States, Philippines, India, and South America. They complete a structured onboarding program and receive ongoing training, guided by supervisors and QA leaders. This ensures far greater reliability than searching through independent virtual assistant for hire ads or using unverified virtual assistant providers found online.

Wing guarantees a response within three minutes. Your assistant will quickly acknowledge your message and share when they are getting started. This level of reliability surpasses typical virtual assistant outsourcing setups or informal virtual assistant employment arrangements where response times vary significantly by freelancer.

Yes. Your Wing Assistant can operate inside almost any software you rely on—CRMs, messaging platforms, calendars, spreadsheets, task managers, and more. Their adaptability comes from strong virtual assistant skills and ongoing development that goes well beyond the basics taught in many online virtual assistant courses.

Wing provides 24/7 customer support directly through the Wing app. You can reach Support anytime, or ask your assistant to escalate an issue. This always-on structure stands out from smaller virtual assistant companies or fragmented virtual assistant services that cannot offer consistent U.S. and global coverage.