Ecommerce Virtual Assistant

Never Miss an Order Again With a Dedicated VA

  • Save 10–15 hours weekly by offloading daily e-commerce operations
  • Get fast, reliable updates across listings, inventory, and SKUs
  • Rely on dedicated, supervised support that scales reliably
4.8/5 avg.
Google N
Goodfirms N
Clutch N
Product Hunt
  • Leader in Managed Virtual Assistant Services
E Commerce Assistant 2
10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

Check (1)

Orders processed, shipment status tracked. No fulfillment requests left unactioned.

  • Managed in Shopify
Check (1)

Product listings updated, new SKUs uploaded. No item details left unoptimized. 

  • Updated in Amazon Seller Central
Check (1)

Inventory levels tracked, reorder alerts managed. No low-stock SKUs left uncoordinated. 

  • Monitored in Linnworks
Check (1)

Customer emails answered, support tickets cleared. No open order issues left unresolved. 

  • Resolved in Gorgias

E-Commerce Assistant Tasks You Can Delegate Today

01
Order & Fulfillment Support
  • Process Daily Orders
  • Handle Return Requests
  • Track Shipment Status
02
Product & Listing Management
  • Update Product Listings
  • Optimize Item Details
  • Upload New Products
03
Inventory & Supplier Tasks
  • Track Inventory Levels
  • Coordinate With Vendors
  • Manage Reorder Alerts
04
Customer Communication
  • Reply to Customer Emails
  • Resolve Order Issues
  • Manage Support Tickets
05
Store Admin & Reporting
  • Update Store Pages
  • Maintain Sales Reports
  • Monitor Product Reviews

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Why You Should
Choose Wing

A virtual assistant for ecommerce store is matched to your operational needs and supported by a team that handles onboarding, training, and ongoing supervision.

Wing offers a fully managed, end-to-end solution for reliable marketplace and storefront support.

Operational Support for Online Stores

Wing provides skilled virtual assistant ecommerce services along with the structured, secure, and flexible processes trusted by brands.

Flexible, No-Commitment Monthly Plans

Wing offers multiple billing options and adaptable terms to suit your shop’s workflow—choose monthly invoicing, annual plans, or customized schedules.

Secure and Compliance-Ready

Wing uses strict data protection practices and secure systems to keep your store information, customer details, and internal workflows safe and compliant.

NDAs and Custom Store Policies

Protect your product data and brand assets with Wing’s comprehensive NDAs and tailored operational policies designed to match your e-commerce standards and procedures.

End-to-End Teams, Full Coverage

Scale your support with additional assistants, supervisory oversight, or expanded-hour coverage to keep orders, inventory updates, and customer messages moving around the clock.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Rolepage We Meetsec

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
App Img 2x (1)
Logo (1)

Get it on

App Store

Frame 34713

Get it on

Google Play

Microsoft

Get it on

Microsoft

Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

E-commerce Virtual Assistant Pricing

Wing’s ecommerce virtual assistant services help online store owners manage daily operations and storefront maintenance— so you can focus on scaling your brand.
Full-Time
RECOMMENDED

$1399/Month

  • 160 Hours per month
  • Dedicated Virtual Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$899/Month

  • 80 Hours per month
  • Dedicated Virtual Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Any hours you want
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. Your Wing Assistant is fully dedicated to your account during the hours you choose. This means they aren’t juggling other clients, giving you consistent support and reliability—something that’s hard to find when hiring through virtual assistant companies or browsing virtual assistant wanted listings.

You set your assistant’s schedule. Wing supports clients worldwide, so your assistant can work during the exact hours you prefer. This flexibility is ideal for founders evaluating virtual assistant skills or hiring managers searching for dependable virtual assistant employment options that fit their operational rhythm.

Absolutely. You can communicate with your Wing Assistant via the Wing app, Slack, email, phone, or mobile apps from anywhere in the world. Many clients appreciate this convenience compared to coordinating with freelancers sourced from philippine virtual assistant ads or generic virtual assistant platforms.

You can submit as many tasks as you need within your assistant’s scheduled hours. The time required depends on task complexity, but there’s no cap on the amount of work you can delegate. This gives you the freedom to hand off recurring virtual assistant tasks or daily operational items commonly found on a virtual assistant tasks list.

Yes. While standard plans include a 4- or 8-hour daily shift, Wing offers expanded coverage options for clients who need broader availability. This predictable structure eliminates the uncertainty often found when hiring cheap virtual assistants or relying on unmanaged virtual assistant for hire marketplaces.

Wing provides multiple communication channels, including the Wing app, Slack, WhatsApp, email, and a dedicated phone line. This setup is more streamlined than coordinating through scattered virtual assistant sites or inbox-based virtual assistant finder platforms.

Wing Assistants are college-educated, rigorously vetted professionals who complete extensive training before working with clients. They’re supported by managers and quality teams who ensure consistency, professionalism, and long-term reliability. This structured approach creates far more dependable support than you typically get when browsing general virtual assistant tasks marketplaces or hiring through broad virtual assistant services in USA directories.

Wing guarantees a response within three minutes. Your assistant will quickly acknowledge your request and let you know when they’re getting started. This structured communication approach is different from what you might encounter when relying on informal freelancers, where virtual assistant responsibilities and expectations around how virtual assistants do their work can vary widely.

Yes. Your assistant can work inside most tools you already rely on—calendars, communication apps, CRMs, and project systems. This adaptability is part of what clients expect when investing in established virtual assistant firms or seeking support backed by real virtual assistant training programs.

Wing provides dependable, round-the-clock customer support for all plans. You can reach Support directly through the Wing app, or your assistant can relay any questions or concerns on your behalf. This gives you consistent help whenever you need it, without the uncertainty often found on open virtual assistant platforms where support varies from provider to provider.