Ecommerce Virtual Assistant

Never Miss an Order Again With a Dedicated VA

RATED ⭐⭐⭐⭐⭐
Google
Goodfirms
Clutch
Product Hunt
Virtual assistant

E-Commerce Assistant Tasks You Can Delegate Today

Order & Fulfillment Support

Process Daily Orders

Handle Return Requests

Track Shipment Status

Product & Listing Management

Update Product Listings

Optimize Item Details

Upload New Products

Inventory & Supplier Tasks

Track Inventory Levels

Coordinate With Vendors

Manage Reorder Alerts

Customer Communication

Reply to Customer Emails

Resolve Order Issues

Manage Support Tickets

Store Admin & Reporting

Update Store Pages

Maintain Sales Reports

Monitor Product Reviews

Here’s What Wing Assistants Get Done Every Day

Travel 1

Your travel is booked. The flights, hotel, and transportation. Your full itinerary is in your inbox.

Vector

I called all 12 leads, updated your CRM, and set 3 new appointments
for you.

Group 1597880889

I cleaned up your inbox, flagged 8 important messages, and drafted replies for the ones needing action.

Noun Tracking 7848499

Your supply order has been placed, delivery scheduled, and the tracking number is in your dashboard.

Noun Report 5289233

Your monthly report is ready. The numbers are pulled, cleaned the data, and organized everything.

Invoice 1

I followed up with all open invoices and marked the ones that have
been paid.

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Meet us to discuss your requirements

  • We shortlist talents for your review

  • We interview and assess candidates

  • The perfect Wing Assistant joins your team

Wing Roleservice Test

Real Results Delivered by Wing Virtual Assistants

Hear How Our Assistants Help Businesses Thrive

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.

Speak to a Wing Expert and find the right fit for your business.

Real Estate VA

Real Estate Assistant

Real Estate Assistant

All-round help for your property listings

Book a Call
Healthcare VA

Healthcare Assistant

Healthcare Assistant

Helps co-ordinate appointments with patients, data-entry and insurance filing

Book a Call
8

Personal Assistant

Personal Assistant

Manages your calendar both at work and outside of it

Book a Call
03

Executive Assistant

Executive Assistant

Discover expert-tier talent to help with presentations, proposals and more

Book a Call
Digital Marketing VA

Digital Marketing VA

Digital Marketing VA

Discover experts in ppc ads, email marketing and growth

Book a Call
7

Sales Development Rep

Sales Development Rep

Engages with prospects, grows your sales pipeline and drives sales

Book a Call
04

Bookkeeping Assistant

Bookkeeping Assistant

Tracks expenses, maintain your books and reconcile statements

Book a Call
CSR

Customer Service Rep

Customer Service Rep

Delivers responsive and professional customer support for general queries, complaints and feedbacks

Book a Call

Why You Should Choose Wing

A virtual assistant for ecommerce store is matched to your operational needs and supported by a team that handles onboarding, training, and ongoing supervision.

Wing offers a fully managed, end-to-end solution for reliable marketplace and storefront support.

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Operational Support for Online Stores

Wing provides skilled virtual assistant ecommerce services along with the structured, secure, and flexible processes trusted by brands.

Wing offers multiple billing options and adaptable terms to suit your shop’s workflow—choose monthly invoicing, annual plans, or customized schedules.

Protect your product data and brand assets with Wing’s comprehensive NDAs and tailored operational policies designed to match your e-commerce standards and procedures.

Wing uses strict data protection practices and secure systems to keep your store information, customer details, and internal workflows safe and compliant.

Scale your support with additional assistants, supervisory oversight, or expanded-hour coverage to keep orders, inventory updates, and customer messages moving around the clock.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutionsthat go beyond the basics, empowering your business to thrive. 

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors. 

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry. 

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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FREE

Effortless Remote Work Management With the Wing Workspace App

Wing Workspace App on Google Play
Wing Workspace App on Apple AppStore
Wing Workspace App for Windows
  • Screen recording
  • Task tracking, KANBAN boards
  • Chat
  • File sharing
  • Upskilling and training
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Hundreds of Stellar Client Reviews

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Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine MulveyDirector of Marketing
charlesgate.com
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Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Best decision you can make for your business is to work with Wing. Thanks Team.
Chris Mullaly
Chris MullalyFounder and Managing Partner
spiruscapitalpartners.com
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Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan SchiemannCo-Founder & CEO
livingspec.com
Read More
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey GalarzaCo-founder,
Orange Marketing
orangemarketing.com
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Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Roy ChuaPrincipal
AvidThink
avidthink.com

E-commerce Virtual Assistant Pricing

Wing’s ecommerce virtual assistant services help online store owners manage daily operations and storefront maintenance—so you can focus on scaling your brand.

Full-Time

RECOMMENDED

$1499 /mo

$1399/Month

* For first 3 months, then $1499 /mo

Part-Time

36% Savings

$899 /mo

$899/Month

* For first 3 months, then $899 /mo

Google

Google

4.5
123 Reviews
4.8/5
Capterra

Capterra

4.7
51 Reviews
4.7/5
Good Firms

Goodfirms

4.8
10 Reviews
4.8/5
Clutch

Clutch

4.8
18 Reviews
4.8/5

Popular Questions

Yes. Your Wing Assistant is fully dedicated to your account during the hours you choose. This means they aren’t juggling other clients, giving you consistent support and reliability—something that’s hard to find when hiring through virtual assistant companies or browsing virtual assistant wanted listings.

You set your assistant’s schedule. Wing supports clients worldwide, so your assistant can work during the exact hours you prefer. This flexibility is ideal for founders evaluating virtual assistant skills or hiring managers searching for dependable virtual assistant employment options that fit their operational rhythm.

Absolutely. You can communicate with your Wing Assistant via the Wing app, Slack, email, phone, or mobile apps from anywhere in the world. Many clients appreciate this convenience compared to coordinating with freelancers sourced from philippine virtual assistant ads or generic virtual assistant platforms.

You can submit as many tasks as you need within your assistant’s scheduled hours. The time required depends on task complexity, but there’s no cap on the amount of work you can delegate. This gives you the freedom to hand off recurring virtual assistant tasks or daily operational items commonly found on a virtual assistant tasks list.

Yes. While standard plans include a 4- or 8-hour daily shift, Wing offers expanded coverage options for clients who need broader availability. This predictable structure eliminates the uncertainty often found when hiring cheap virtual assistants or relying on unmanaged virtual assistant for hire marketplaces.

Wing provides multiple communication channels, including the Wing app, Slack, WhatsApp, email, and a dedicated phone line. This setup is more streamlined than coordinating through scattered virtual assistant sites or inbox-based virtual assistant finder platforms.

Wing Assistants are college-educated, rigorously vetted professionals who complete extensive training before working with clients. They’re supported by managers and quality teams who ensure consistency, professionalism, and long-term reliability. This structured approach creates far more dependable support than you typically get when browsing general virtual assistant tasks marketplaces or hiring through broad virtual assistant services in USA directories.

Wing guarantees a response within three minutes. Your assistant will quickly acknowledge your request and let you know when they’re getting started. This structured communication approach is different from what you might encounter when relying on informal freelancers, where virtual assistant responsibilities and expectations around how virtual assistants do their work can vary widely.

Yes. Your assistant can work inside most tools you already rely on—calendars, communication apps, CRMs, and project systems. This adaptability is part of what clients expect when investing in established virtual assistant firms or seeking support backed by real virtual assistant training programs.

Wing provides dependable, round-the-clock customer support for all plans. You can reach Support directly through the Wing app, or your assistant can relay any questions or concerns on your behalf. This gives you consistent help whenever you need it, without the uncertainty often found on open virtual assistant platforms where support varies from provider to provider.