ON DEMAND & DEDICATED

Virtual Assistant for
E-Commerce Stores

Don’t get bogged down by daily tasks; let our expert E-Commerce virtual assistants manage your store while you grow your brand.

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4.8/5
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5/5
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A+

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e-commerce assistant
e-commerce assistant
Saspik

Amazon or Shopify, Let Wing Assistant
Handle All E-Commerce Tasks

Wing E-Commerce  VAs help with customer support, order fulfillment, returns, and maintain your store and listings on Shopify, Amazon, Etsy, Magento, or any platform your brand is on. 

Order Fulfillment

Your assistant ensures that customers receive products they ordered and processes returns or exchanges.

Process Returns and Refunds

Your assistant can manage returns, process labels, apply credits/refunds, arrange for exchanges.

Shop/Marketplace Listings

Do you use marketplaces like Amazon, Etsy and Ebay? Your Assistant can help manage listings, orders, and more.

Manage Inventory/Reorders

Wing Assistant can produce reports, schedule reorders, and manage inventory at your warehouse/3PL centers.

Maintain Store CRM

Whether you use Shopify, Magento or Woocommerce, your Wing VA is trained to manage your shop CRM.

Customer Support

Wing VA can help customers with support tickets, make shopping suggestions, join live conversations.

With the top-notch support I get from my dedicated assistants, I can rely on my fulfillment and customer service to be professionally managed, Amazon FBA logistics management, and marketing & social media channels to be grown. At the same time, I can focus on talking to my customers and overall growth.
Sacha Hason
Founder
European Leather Works
elwshop.com

Wing Helps Clients Solve Support Problems At Scale

Wing enables clients to outsource entire customer experience operations, develop training and measurement system, and increase/decrease team size whenever needed.

True Salt Co. Uses Wing for ABC

Wing enables Saas co. maintain 24/7 live chat and phone support system to help customers with onboarding and answer critical last stage questions.

Marketing and analytics solutions agency uses 1 Wing CSR to handle all support queries

Wing enables LA-based marketing agency to offload ALL customer support activities.

Little Rascal Co.

Wing helps vacation rental co with more than 100 properties in 3 countries maintain 24/7 inquiry and guest support service. 

Ecomwealth: E-commerce aggregator company

NY-based ecommerce aggregator company uses Wing to develop hybrid customer support teams each assigned to a collection of their brands. 

Complimentary

Wing Task Management App for Your Team

All Wing clients receive complimentary access to the Wing Task Management tool – a specialized app built to help you communicate with your assistant, manage tasks/projects, share files, record screen-sharing videos, and lot more.

Ensure that your assistant is on the same page with in- app messaging and chat capabilities. Send notes, procedures, and detailed instructions so they can achieve what you envision for your brand.

 

Wink is a screen recording app to help you record processes/training materials for your assistant (or basically anyone else). Think of Loom, but without any limits.