Enhance Your Product with
Wing Managed Services

Create a new revenue stream, improve retention & engagement, and help your clients make the most out of your product by offering your product, plus vetted & trained human talent.


Rated 4.8/5

Executive assistant
Executive Assistant

What is Wing Managed Services?

Let’s say you have a product that helps companies find email addresses of their prospects. In order for your customers to maximize your service, they still have to put in a fair bit of effort.

Customers not wanting to invest effort is a reason for churn, and with Wing Managed Services, we can work together to create a new frictionless offering that you can sell to your high-end customers.

Imagine if all your customer had to do now, was tell their assistant to find a hundred relevant email addresses. You can bet they’re not churning anytime soon!

Before I had my Wing Assistant, if something needed to get done, I just had to do it myself. But having her around has helped me be more intentional about what’s happening in my world... I can feel present in a lot of my higher-leverage work. It’s like having another brain and set of hands.
Con Cirillo
Head of Customer Experience, Carro.com

Rated 5/5


Rated 4.8/5



Use Cases

There are plenty of use cases, but here are just a few to help you imagine the possibilities

Hire Email Marketers for Lead Gen Products

If your product helps businesses generate leads, you can offer a plan that includes an Email Marketer who will leverage your database, build email campaigns, and write personalized emails.

Hire Customer Service Reps for Support Products

If your product helps businesses speak to customers who need support, e.g. web chat/ticketing, you can offer a plan that includes a Customer Service Rep who will use your product, and handle customer support.

Hire Sales Reps & SDRs for Sales Products

If your product helps businesses speak to prospective customers & leads, e.g. web chat/quoting, you can offer a plan that includes a Sales Rep who will use your product, and sell customers.

Hire Any Talent for Global Payment Products

If your product helps businesses pay foriegn contractors or employees, you can offer a plan/market/service that helps your customers find & hire global talent, that you can then use your product to pay the salaries of.

Hire Content Writers for Copywriting Products

If your product helps businesses write & produce content, you can offer a plan that includes a Content Writer, Copywriter, or SEO Writer, who will use your product to write and distribute content to prospects.

Hire Content Moderators for Community Products

If your product helps businesses or groups create communities, you can offer a plan that includes a Content Moderator, who will handle all sorts of Content Moderation needs in your customers' communities.

Not sure where to start?

The possibilities are endless, think about your product, and where you could bake in top, human talent,
or speak to us to discuss a potential collaboration

What our clients say about us

Getting Started is Easy


Speak with us to Discuss Your Needs & Requirements

Speak to our team to discuss the arrangement you're looking for: what type of talent, skillsets, and other program requirements


Customize, Sign Contracts, Provide Training Materials

We'll discuss customization, sign a service agreement, and receive from you materials such as custom training, etc


Launch the Offering for Your Clients & Prospects

Once we've handled the details, and are ready to turn on operations, you can start offering a customized managed service



Wing Task Management App

With Wing’s complimentary task management software, you’ll be able to track what you offload and communicate with your EA on a platform purpose-built for remote assistance.

Built-in Video Messaging

Use Wink, Wing’s new screen recording/video messaging tool designed for creating detailed instructional videos and process documentation.

Dedicated Chat System

Ensure that your assistant is on the same page with in-app messaging and chat capabilities. Send notes, share files, save important messages.

Media Library

Have a single repository for collateral – our app’s content library lets you upload images and videos for your assistant’s use.

Share Credentials

Allow your assistant access to the tools and apps you use at work by using the ‘Credentials’ feature.

Talent Pricing

Simple & clear model, right from the beginning

General Talent, Full-Time
starts at

$899 /Month

Includes 1 user account.

High Skill Talent, Full-Time
starts at

$1,299 /Month

Includes 3 user accounts (share with your team).

Need more guidance and support? Speak with Us

Frequently Asked Questions

Yes. If you'd like to create a new revenue stream, we'd encourage you to charge beyond Wing's "Talent Pricing". You are welcome to charge any price for your managed services.

However, if your goal is to improve product engagement & retention, charging more may not be the best strategic decision. 

Yes. Wing has exclusive access to top universities around the world, and sources talent from 15 countries worldwide. Our acceptance rate today is 0.5%.

In addition, we employ best in class processes & methodologies, as well as custom AI technologies, and technologies based on GPT to ensure a high level of quality at all times. All talents have supervisors, and we have a round-the-clock quality assurance team. 

Though, if you want a consistently high level of talent quality, we'd recommend opting for increased levels of experience and/or specialization.

It depends.

For low-skill, entry-level talent, we are typically able to source this in ~5 business days. 

For higher skill, or more experienced talent, this can depend greatly, but it can vary from 7 business days to as long as 18 business days for the hardest to source talent. Please speak with us to get an accurate estimate for the type of talent you need.

Whenever you'd like.

We offer 8-hour talent windows for whatever times you'd like. Our talents are based worldwide, and are used to working with clients in different timezones. 

Our internal target is 3 minutes to receive a reply from any Wing talents. 

This is up to you. 

Though, we'd recommend you think critically about how much one person can handle in a single 8-hour workday when making this determination. 

We'd also recommend thinking about what SLA you set for your clients. A 24-hour turnaround time on requests probably means a talent can handle more clients than a 1-hour turnaround time. 

Wing primarily hires talent in the Philippines, India, and Mexico. We occasionally hire talent in Argentina, El Salvador, Nigeria, and Armenia.

We are also capable of hiring US-based talent, either in the mainland United States, or in Puerto Rico.  

We are capable of compliant hiring & payroll in over 180 countries in the world. 

No. Wing handles all facets of human operations management & associated liability. 

That means Wing will handle everything, including talent sourcing, hiring, onboarding, training, quality assurance, compliance, HR, payments, termination, performance management, resignations, etc. 

All you have to do is sell your product, and ping us when you have a new talent request. 

Credit card payment fee: If you settle your invoice with a credit or debit card, we will charge an additional 3.5% - paying with ACH or bank transfer is free.

Optional assembling training content fee: One time fee of USD $10,000

Optional Customer Success Manager (CSM) program: USD $2,100/mo per CSM

This is where we need some of your help. 

If you are able to provide it, this process becomes much easier if you have training materials in longform video that goes through your product in depth, and highlights important parts of the experience. In our experience building managed services, the best outcomes are when talents become experts, and can be an expert in your product for the end user. 

If you are unable to provide video training or do not want to invest the effort into creating it, we can put together training for your product for a one-time fee of USD $10,000. You are welcome to use and have full rights to the end result. Please note, if we are to create the training, it may add a 2 week delay to our usual process of setting up a managed service offering.

Yes. We are committed to paying competitive salaries well above minimum wage in the countries in which we are operating. Our talents also receive benefits and incentives, and have a vibrant working environment with in-person and virtual social events.

  1. Speak to us and discuss your various goals, requirements, and preferences in setting up this program
  2. Putting together a Managed Service program is a lot of work on our end. Therefore, we require you to sign an agreement committing to the process of setting up a Wing Managed Service by a particular date, significantly dragging out the process will result in a cessation of our services.
  3. Work with us to provide key information, your custom training, and answer questions.
  4. Establish manual communication channels with our global sourcing team to issue talent requests, or use our API to ping us of a new talent request 
  5. Once all the required set up is completed, sign our service agreement, either with a 1-year term to begin, or a 3-month term for a pilot. 
  6. You may begin selling this new offering to your clients & prospects.

If things don't work out, that's okay. We allow flexible cancellation options.

If you have 0 talents onboarded, you must pay our minimum service charge of 1 month of talent, $899 USD. This covers our cost of legal & set up that was required to set up your account. 

If you have more than 1 assistant employed, you must provide 14 days notice of cancellation, and continue to pay all talents for that 14 day period, we will prorate your bill to account for this.

If you are simply adding or subtracting assistants from your active plan, there is no charge. However, for subtractions that account for more than 50% of plan size at any given time, the 14 day notice and payment policy will apply. 


About Wing Assistant

Wing is changing the way businesses around the world hire virtual assistants.

Wing Assistant is an entirely managed service experience that provides clients with a dedicated assistant, a Customer Success Manager, a surrounding team for support, and an industry-first virtual assistant management software to streamline communication, task management, file sharing and team collaboration.

For a low monthly fixed price, you’re getting a dedicated Virtual Assistant (VA) to work on as much as you’d like, just like having an in-office team member who is available to take on work for you whenever you need help. Starting at just $499/mo, you will get a truly unlimited VA.


As Featured In

Got a Question?