Enhance Your Product with
Wing Managed Services

Credit card payment fee: If you settle your invoice with a credit or debit card, we will charge an additional 3.5% - paying with ACH or bank transfer is free.

Optional assembling training content fee: One time fee of USD $10,000

Optional Customer Success Manager (CSM) program: USD $2,100/mo per CSM

This is where we need some of your help. 

If you are able to provide it, this process becomes much easier if you have training materials in longform video that goes through your product in depth, and highlights important parts of the experience. In our experience building managed services, the best outcomes are when talents become experts, and can be an expert in your product for the end user. 

If you are unable to provide video training or do not want to invest the effort into creating it, we can put together training for your product for a one-time fee of USD $10,000. You are welcome to use and have full rights to the end result. Please note, if we are to create the training, it may add a 2 week delay to our usual process of setting up a managed service offering.

Yes. We are committed to paying competitive salaries well above minimum wage in the countries in which we are operating. Our talents also receive benefits and incentives, and have a vibrant working environment with in-person and virtual social events.

1. Speak to us and discuss your various goals, requirements, and preferences in setting up this program
2. Putting together a Managed Service program is a lot of work on our end. Therefore, we require you to sign an agreement committing to the process of setting up a Wing Managed Service by a particular date, significantly dragging out the process will result in a cessation of our services.
3. Work with us to provide key information, your custom training, and answer questions.
4. Establish manual communication channels with our global sourcing team to issue talent requests, or use our API to ping us of a new talent request 
5. Once all the required set up is completed, sign our service agreement, either with a 1-year term to begin, or a 3-month term for a pilot. 
6. You may begin selling this new offering to your clients & prospects.

If things don't work out, that's okay. We allow flexible cancellation options.

If you have 0 talents onboarded, you must pay our minimum service charge of 1 month of talent, $899 USD. This covers our cost of legal & set up that was required to set up your account. 

If you have more than 1 assistant employed, you must provide 14 days notice of cancellation, and continue to pay all talents for that 14 day period, we will prorate your bill to account for this.

If you are simply adding or subtracting assistants from your active plan, there is no charge. However, for subtractions that account for more than 50% of plan size at any given time, the 14 day notice and payment policy will apply.