RATED ON
Talents available in
Document Patient History
Coordinate with patients to collect medical history and keep records up to date in the EHS/EMS system.
Transcribe Medical Records
Listen and transcribe recorded medical dictations of Physicians and other healthcare experts.
List Physician Finding
Input proper diagnoses, symptoms, follow-up instructions & prescriptions for patients.
Healthcare Coordination
Coordinate sending of medical records to different parties as directed by the Physician.
Dictation Quality Control
Identify inconsistencies and missing information from recordings and communicate these findings.
Physician Correspondence
Draft referrals or endorsements to other physicians, manage correspondence on physician’s behalf.
Electronic Record Keeping
Efficiently transcribe medical documentation into EHS/EMR systems, ensuring accurate patient records.
General Administration
Perform other support tasks as required, e.g., inbox management, bookkeeping, secondary research, etc.
Manage Physician EMR
Enter patient data into the practice’s electronic medical record, ensuring accurate, and up-to-date patient records.
Handle Billing and Coding
Verify & process insurance information, prepare and send invoices or payment claims.
Manage Appointments
Handle consultations & upcoming patient appointments, coordinate rescheduling or cancellations.
Prepare Patient Records
Prepare medical record documentation as dictated by the physician & proof-read reports for accuracy.
Healthcare Coordination
Arrange the sending of medical records to different parties as directed by the physician.
Physician Correspondence
Draft referrals or endorsements to other physicians as advised.
General Administration
Perform light bookkeeping, inbox management, secondary research, and other support tasks.
Healthcare Practice Marketing
Create & proofread promotional or informational materials for digital & in-person marketing efforts.
Manage Patient Scheduling
Book, reschedule, or confirm patient appointments, manage waitlists, and handle cancellations.
Lab & Test Results Coordination
Front Desk Support
Answer incoming calls, prioritize urgent inquiries, and provide friendly, professional assistance to patients.
Monitor Feedback and Reviews
Monitor Online Portals
Set Up Remote Consultations
Office Communication
Telehealth Troubleshooting
At WingMedical, HIPAA compliance isn’t just a checkbox—it’s embedded into everything we do. From rigorous training to secure systems, we ensure every assistant working with PHI follows the highest standards of protection.
All healthcare assistants complete mandatory HIPAA training, with regular refreshers. A dedicated HIPAA Compliance Officer monitors policy adherence.
Regular internal audits and risk assessments ensure we stay ahead of threats. We review policies and update best practices as regulations evolve.
Only staff who need access to PHI for their tasks are granted access. All PHI-handling protocols are strictly enforced.
Encrypted communications, secure device policies, access controls, and secure storage of data. All digital traffic is protected and logged.
We provide signed Business Associate Agreements (BAAs) with medical practices, clearly defining responsibilities for PHI protection.
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