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Virtual Assistant Use Cases Staffing Companies

Task

Inbox Management

Acts as the company’s first point of contact with applicants and other businesses, ensures external parties’ queries have satisfactory responses, forwards important emails to client.
Task

Payroll Support

Handles accounts payable and receivables, monitors employee attendance, ensures payroll reporting is on time, responds to employees’ questions about payroll and benefits policies.
Task

Talent Acquisition

Partners with client’s human resources unit to develop a strong candidate pipeline, writes job descriptions, posts job ads, and seeks out top candidates through various channels.
Task

Digital Marketing Support

Ensures client has a strong online presence by creating and posting through their social media platforms, responds to customer feedback and reviews.
Task

Applicant Screening

Reduces time to hire by screening and vetting candidates, ensures shortlisted ones have the competencies and skills the role requires, deploys applicant tracking systems.
Task

HR Admin Tasks

Creates spreadsheets for compensation and benefits, prepares travel and expense reports, coordinates with managers about employee payroll.
Task

HR Database Management

Maintains company’s HR database, ensures employee information is up-to-date, monitors employee attendance, updates benefits and enrollments of employees.
Task

Recruitment Cycle Support

Collates resumes, portfolios, and other applicant documents for client, sends offer or negotiation emails and other correspondence to candidates.
Task

B2B Lead Generation

Supports business growth by collecting data, building lists of prospects using client’s tools, scrubs this data and ensures client can use it for marketing and sales.
Task

Scheduling Interviews

Reaches out to candidates for their availability for interviews, coordinates dates with client’s schedule, blocks out times through cloud-based calendars.
Task

Onboarding Support

Sends out welcome emails to new hires, coordinates new hire orientations, schedules meetings between new employees and their direct managers.
Task

Recruitment Research

Analyzes the company’s available positions based on comparable ones in other companies, ensures client is offering competitive benefits packages.

Wing Services Commonly Utilized by Staffing Companies

Outbound Calling Agent

Dedicated sales caller that can conduct outbound sales, marketing, and customer success calls on your behalf.

Starts at $999 per mo.

Bilingual (ENG/ESP) Caller

Wing Bilingual Callers can perform sales and marketing activities for your company through outbound calls.

Starts at $1199 per mo.

Lead Gen Assistant

Fill up your calendar with engaged prospects, minus the heavy lifting Your Wing lead generation assistant can work on essential tasks.

Starts at $849 per mo.

Case Studies

Social-Media-Management
Case Study

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Calendar-Management
Case Study

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Social-Media-Management
Case Study

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Latest Blogs

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Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine MulveyDirector of Marketing,
Charlesgate Real Estate
Read More
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan SchiemannCo-Founder & CEO
Living Spec
Read More
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey GalarzaCo-founder,
Orange Marketing
capterra-iconlogo-svgRead More
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Roy ChuaPrincipal
AvidThink
Previous
Next
5/5
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing,
Charlesgate Real Estate
charlesgaterealty.com
5/5
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
dylan-livingSpec
Dylan Schiemann
Co-Founder & CEO
Living Spec
livingspec.com
5/5
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Co-founder,
Orange Marketing
orangemarketing.com
5/5
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Principal
AvidThink
avidthink.com

Frequently Asked Questions

Yes, your Wing Assistant only works on your tasks during the agreed-upon hours.

That's your choice! Wing Assistants work for clients worldwide - we can handle any timezone.
You can access Wing Assistant anywhere in the world! Please note that Wing can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

Wing has the following methods available:

Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)

Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.

Wing Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Wing guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Wing Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Yes. Wing can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.

Wing has excellent Customer Support, available round the clock on all plans. Wing guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Wing Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Wing Support.

You also get a dedicated Client Success Manager who can help you with any aspect of the Wing experience.

Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.

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