When it comes to getting help for your business, there are a lot of options out there. You can hire an employee, get a freelance virtual assistant, or use a managed VA service. But which one is right for you? What's more, suppose you do choose an option—say, a managed service. How do you know you're hiring the right company? In this post, we'll compare Wing Assistant vs Boldly Virtual Assistant and help you decide which is the best fit for your business.
What is Boldly?
Boldly is a premium staffing company providing highly skilled virtual assistants to businesses and entrepreneurs. Founded in 2012, its mission is to make it easy for busy professionals to get the support they need to be successful.
Since then, Boldly has helped clients with everything from social media marketing to customer service to administrative tasks. Boldly prides itself on customizing the solutions its clients get, and on being a truly responsive virtual assistant service.
How to Hire a Boldly Virtual Assistant
Boldly has a three-step process for finding the perfect virtual assistant for its clients.
- First, clients tell Boldly about their ideal staff member. They describe the skills, personality traits, and experience level they are looking for.
- Then, Boldly carefully handpicks a selection of pre-vetted candidates based on the client’s preferences.
- Finally, the client meets with and confirms their new staff member before they start working together.
What is Wing Assistant?
Wing Assistant is a product-driven, managed marketplace connecting business owners with affordable vetted remote talent. Founded in 2018, it is a pioneer in the virtual assistant space, being the only mobile on-demand concierge service app leveraging AI to improve its service.
Wing Assistant helps managers and executives find the best remote assistant to complement their team. The company specializes in VAs that handle recurring business tasks and processes, although they also provide personal assistants.
How Does Wing Assistant Work?
Wing Assistant has a four-step process for finding the perfect virtual assistant for its clients.
- First, the client will schedule a 15-minute exploratory call and tells Wing about their business needs. Wing's representative will show how the company's software works and answer the client's questions about Wing.
- Then, the client meets their Customer Success Manager (CSM) who will help them get the ball rolling and handle their first delegated tasks. CSMs are the intermediary for the client and VAs, providing support to both groups.
- Next, clients are invited to use Wing's free VA management software. The app combines communication features, a secure tool for sharing credentials, workflow management, and a media library.
- When all details are sorted out, the client can start leveraging their assistant and delegate the tasks they've been spending too much time on.
How Much to Hire a Boldly Virtual Assistant?
Boldly has four different pricing plans to fit the needs of different businesses. They offer work coverage for a set number of hours per month. Clients pay:
- $1530/mo for 30 hours
- $2040/mo for 40 hours
- $2550/mo for 50 hours
- $3060/mo for 60 hours
Boldly provides the option to customize a plan for up to 160 hours, and they also offer a la carte services for businesses that need help with specific tasks or projects. These services are priced on a per-project basis.
Those unsure about committing to Boldly's services can test out working with them and sign up for a free 14-day trial.
How Much Does Wing Assistant Cost?
Wing Assistant has three packages for general virtual assistants—Limited ($499/month), Basic ($899/month), and Pro ($1,699/month). Here is what a client gets with each package:
- Limited – 80 hours per month, 1 assistant, 1 user account
- Basic – 160 hours per month, 1 assistant, 3 user accounts
- Pro – 320 hours per month, 2 assistants, 5 user accounts
Besides packages for general VAs, Wing has offerings for specialized assistants. They have separate price lists for several types of VAs, including ones for e-commerce, real estate, content marketing, sales calling, and more.
Specialized VAs from Wing don't cost much more to hire, though their rates reflect their expertise. The company's Get Started page offers a comprehensive list of packages available. Clients requiring customized plans can schedule a call with Wing's representatives.
What Sets a Boldly Virtual Assistant Apart
Boldly claims to be truly responsive to the needs of its clients. It handpicks each candidate based on the client’s preferences and provides support every step of the way.
What's more, Boldly’s team members are all highly skilled professionals with years of experience in the service they are offering. They are also native English speakers and are based in the United States, which could be important for some business owners.
What Sets a Wing Assistant Apart
Wing is the only managed VA service offering a truly affordable monthly subscription for unlimited requests. Its VAs are also trained to respond to clients within 3-5 minutes or less. Additionally, Wing connects clients with VAs specializing in about a dozen niches.
Clients also get a free VA management software with their subscription that includes features like communication tools, credential sharing, and workflow management. Besides these, Wing clients could have multiple users on their account, which means they could train their VA to manage entire teams' calendars or handle requests from multiple team members.
Wing vs Boldly Virtual Assistant: Comparing Pricing
Looking at the pricing, it's clear that Wing offers a better value for money. The company has three packages for general virtual assistants, with the lowest tier starting at $499 per month. This gives clients access to 80 hours of assistance from a skilled VA.
In contrast, Boldly only has plans for 30 to 60 hours a month, and its prices start at $1,530 per month. While Boldly's VAs are experienced professionals, Wing's are as well, and paying more does not necessarily guarantee better quality service.
Additionally, some tasks may take longer than expected, even if the assistant is experienced. So, having a package that provides more hours ensures that VAs are likely to complete a project within the hours a client has paid for.
Overall, Wing offers a better value for money, especially for businesses that are just starting to use virtual assistants. The company's management software makes communicating with VAs a breeze, while its prices are very competitive.
That said, Boldly is still a good option for businesses that are willing to pay more, or to pay for US-based assistants.
Wing vs. Boldly Virtual Assistant: Comparing Services
Both Wing and Boldly offer high-quality virtual assistant services. They both have their pros and cons, so it depends on the specific needs of the client.
Boldly VAs specialize in seven areas. They have assistants for personal support, executive support, social media marketing, project management, customer service, bookkeeping, and multilingual support. Meanwhile, Wing has VAs in 14 areas of expertise. Here are the types of VAs you can get through Wing:
- general VAs
- sales development assistants
- bilingual sales callers
- real estate VAs
- graphic design VAs
- personal assistants
- e-commerce VAs
- sales callers
- executive assistants
- live receptionists
- social media VAs
- content marketing VAs
- content writing VAs
- US-based assistants
If a client is looking for an affordable way to get started with a virtual assistant, Wing is the better option. However, if a client is willing to pay a bit more, Boldly is worth considering. It's important to note, though, that paying more does not necessarily translate into receiving better service.
Both companies have skilled professionals working to provide support to clients. However, Wing's VAs are trained to respond quickly to clients, and the company offers a free management software with every subscription. In addition, Wing's VAs are dedicated and work for one client at a time. This system ensures that Wing VAs consistently deliver high-quality work.
Boldly Virtual Assistant vs Wing VA: The Bottom Line
Overall, Wing is the better option for businesses that are looking to hire a virtual assistant. The company offers a more affordable starter package, as well as a free management software. Boldly is still a good option for businesses that are willing to pay more, or for organizations that specifically need US-based assistants. However, its prices are significantly higher.
Ultimately, the best service to choose is the one that aligns with business needs. Whichever service you choose, make sure to set clear expectations with your virtual assistant from the start to ensure smooth communication and project completion.
Learn more about Wing Assistant—chat with us or schedule a call today!
Aya is Wing Assistant’s blog manager. When she’s not wrangling content briefs, editing article drafts and handling on-page SEO, she is crafting messages for Wing’s other communication materials. Aya writes about SaaS startups, marketing for startups, search engine optimization, and pop culture.