Choosing between a Wing and Delegated virtual assistant comes down to what you value most. Delegated offers US-based assistants for limited hours each month, while Wing provides scalable, global support backed by AI and flat-rate pricing.
Fast facts: Wing vs. Delegated
| Delegated | Wing Assistant | |
|---|---|---|
Pricing |
Hourly blocks, ~$48/hr |
Flat fee, starts at ~$600/mo |
Coverage |
US-based business hours |
Global, 24/7 availability |
Scalability |
Best for 25–75 hrs/month |
Supports individuals to teams |
Tech |
Human-only, limited software |
AI + human model |
Bottom line: Delegated fits if you need limited, US-only coverage. Wing is better for scaling teams, predictable costs, and AI-powered workflows.
What Is Delegated?
Delegated has been around since 2013, focusing on US-based executive assistance. Their onboarding process involves personality and skills assessments, ensuring you’re matched with someone who fits your working style. Once matched, you establish workflows and start delegating tasks.
This boutique model appeals to executives who want a personal assistant but don’t need more than a handful of hours each week.
What Is Wing Assistant?
Founded in 2018, Wing was built for businesses that need more than just task help. Its assistants are supported by AI-powered quality control systems and a dedicated Customer Success Manager.
Unlike Delegated, Wing is designed for scale. You can start with one assistant and expand into a full team and delegate everything from tasks to entire business processes.
Wing Assistant vs. Delegated: Comparing Services
Both companies provide general administrative support, but their approaches differ:
Delegated is task-focused, offering social media, scheduling, and admin help for individuals or small teams.
Wing supports not just tasks but entire processes, with VAs trained in CX, ops, project management, and marketing.
With Wing, you’re not just hiring a VA. You’re tapping into a managed system that includes QA, CSM oversight, and AI integrations.
Wing vs Delegated Virtual Assistant: Pricing
Delegated only has plans for 25, 50, and 75 hours a month. Meanwhile, Wing offers 80, 160, and 320 hours of assistance per month. This difference in hours may not seem like much, but it adds up over time.
Delegated Pricing (2025)
| Plan | Hours/Month | Monthly Price | Hourly Rate |
|---|---|---|---|
| Starter | 25 | $1,200 | $48/hr |
| Pro | 50 | $2,400 | $48/hr |
| Team | 75 | $3,600 | $48/hr |
Note: Additional hours can be purchased in increments. US-based VAs only.
Wing Assistant Pricing (2025)
| Plan | Hours/Month | Monthly Price | Hourly Rate |
|---|---|---|---|
| Part-Time | 80 | $999 | ~$12/hr |
| Full-Time | 160 | $1,799 | ~$11/hr |
| Double Full-Time | 320 | $3,499 | ~$10/hr |
Note: Custom enterprise solutions available for teams needing 500+ hours/month.
Tasks often take longer than expected. You can’t chalk these delays up to inexperience. These happen frequently, and to workers of all kinds.
Besides dealing with delays, seasoned VAs could also get stumped by unique client concerns. These variables affect how much work a VA can accomplish in a month.
Which is the Better Value for Money?
If you only need a small number of hours, Delegated makes sense. But if your team regularly offloads work (from scheduling to process management), Wing is the stronger choice. The flat pricing and larger hour blocks mean you won’t face surprise invoices when workloads spike.
Pros and Cons of Hiring a Delegated Assistant
Delegated Pros
- US-based assistants
- Personality-based matching process
- Good for light executive workloads
Delegated Cons
- Expensive hourly model
- Limited scalability (max 75 hrs/month)
- No AI features, few tech integrations
Wing Pros
- Affordable flat pricing (~$11/hr equivalent)
- AI + human model with Central integration
- 24/7 coverage and scalability to full teams
- QA and oversight via dedicated CSMs
Wing Cons
- Not US-only (a requirement for some clients)
- Requires initial onboarding call
Delegated is a great option if you’re looking for a VA who can provide support with specific tasks, like social media marketing or scheduling.
The company has a hiring process that includes personality and skills assessments, so you can be sure that you’ll be matched with a suitable VA.
Delegated also offers a workflow tool to help you outline the tasks that you need help with and how often you need them completed.
However, details on their software are sparse, and they don’t offer features like Wing’s video recording tool or media library. These things make it easier to onboard a virtual assistant.
Another downside to hiring from Delegated is that they have no feedback or QA system. This means that if you’re not happy with your VA’s work, you don’t have a way to give them constructive feedback or request improvements.
FAQ: Wing vs. Delegated
Is Delegated cheaper than Wing?
No — Delegated charges ~$48/hr versus Wing’s ~$11/hr equivalent.
Does Delegated offer 24/7 coverage?
No. Delegated assistants work US hours.
Which is better for startups?
Wing. It’s built for scalability, with AI and global assistants.
Which is better for executives?
Delegated. If you only need <75 hrs of US-based support, it’s a solid fit.
Final Verdict: Wing vs Delegated in 2025
Delegated works best for executives who want a boutique, US-based solution and don’t need many hours each month. Wing is the better option for startups and SMBs looking for a scalable, AI + human hybrid model with predictable pricing.
Get in touch with us to learn more about Wing—book a call or chat with us today!
Aya is Wing Assistant’s blog manager. When she’s not wrangling content briefs, editing article drafts and handling on-page SEO, she is crafting messages for Wing’s other communication materials. Aya writes about SaaS startups, marketing for startups, search engine optimization, and pop culture.
