Dianne Florendo
5 minutesTL;DR: Most teams handle time-zone gaps by writing more SOPs and telling everyone to "over-communicate." That just moves the...
6 minutesTL;DR: Most growing practices handle this the same way: they post a job for a medical marketing specialist and...
6 minutesTL;DR: We've got Zapier running for most of the repetitive stuff already: lead alerts, spreadsheet updates, Slack pings. The...
7 minutesTL;DR: Most small practices deal with the admin backlog by hiring another front desk person or tightening up SOPs....
5 minutesTL;DR: Most teams lean harder on Fin when the escalation queue backs up, tighten a flow, add a macro,...
9 minutesDoes this sound familiar? You’ve spent hours (or paid good money) creating blog posts, landing pages, and service descriptions,...
9 minutesDoes this sound familiar? You’ve spent hours (or paid good money) creating blog posts, landing pages, and service descriptions,...
9 minutesDoes this sound familiar? You’ve spent hours (or paid good money) creating blog posts, landing pages, and service descriptions,...
6 minutesTL;DR: Most teams keep stacking triage rules and macros every time the queue gets harder to manage. That fixes...