Dianne Florendo

7 minutesTL;DR: Practices vetting telehealth-support VAs often come across HelloMD Virtual, a provider described in industry roundups as focused mainly...

4 minutesTL;DR: A growing number of practices bring on Portiva for scribing or billing support because the $10/hour entry price...

4 minutesTL;DR: Most practices pull up Wing Assistant vs. Virtual Nurse Rx and just compare feature lists side by side....

6 minutes​TL;DR: Most execs wait until the inbox is on fire, then hire someone and just hand them a task...

6 minutes​TL;DR: Most of us compare VA services the same way: cheapest rate, most flexible contract, best reviews. That comparison...

7 minutes​TL;DR: Most entrepreneurs pick a VA provider based on vetting and price, then discover the real failure point is...

4 minutesTL;DR: We hired HelloRache for one reason: to get someone in the room charting so the doctor isn’t finishing...

4 minutesCompliance pressure on practices isn’t easing up. MGMA’s 2026 Burden Report found that nearly 95% of practices report increased...

4 minutesMGMA’s 2026 Administrative Burden Report found that 40% of practices now hire multiple full-time-equivalent staff per physician just to...