Dianne Florendo

5 minutes​TL;DR Most practices respond to admin overload by spreading the work across whoever’s available, front desk, coordinators, and sometimes...

6 minutes​TL;DR Most telemedicine practices staff their admin layer the same way a brick-and-mortar clinic would, one or two in-house...

6 minutes​TL;DR: Most veterinary clinics dealing with admin overload hire another front desk person or hand more to the staff...

6 minutes​TL;DR When the schedule gets busy, admin tasks get absorbed by whoever has a free moment, which is rarely...

6 minutes​TL;DR Most therapy practices run on a mix of clinicians doubling as schedulers and front desk staff fielding intake,...

6 minutes​TL;DR You’ve got the tools, practice management software, a billing system, and intake forms. Most practices do. The stack...

6 minutes​TL;DR: Most dermatology clinics are running EHRs, scheduling tools, and billing platforms, and still falling behind on intake, follow-ups,...

5 minutes​TL;DR You already have the tools, reminders, claim submission, and intake automation. The stack is running. The no-shows, denials,...

6 minutes​TL;DR: Anthropic’s research shows AI can handle 94% of knowledge work in theory. Actual usage sits at 33%. That...