Dianne Florendo

6 minutes​TL;DR: What most founders do: Bring in a consultant, get a solid diagnosis, walk away with a stack of...

6 minutes​TL;DR: For behavioral health groups that have added clinicians, the waitlist is not primarily a capacity problem; it is...

6 minutes​TL;DRMost founders just compare hourly rates across freelancers, agencies, and remote executive assistant pricing and plans and pick whoever...

5 minutes​Every week, a billing role sits open, claims go unworked, and A/R ages. Every week, a front-desk role is...

5 minutes​Dental Service Organization (DSO) expansion most commonly breaks down at insurance verification because eligibility must be confirmed before every...

6 minutes​When a key back-office staff member leaves a medical group, the operational cost is not the vacancy; it is...

5 minutes​TL;DR EA service vs EA staffing agency? You're probably already leaning on a staffing agency to fill an EA...

6 minutes​TL;DR Most PE healthcare deals assume back-office standardization will follow the acquisition. In practice, each acquired practice runs its...

6 minutes​TL;DR Prior authorization is most often discussed as a physician burnout issue, but the operational problem is a capacity...