Dianne Florendo
5 minutesWhat Overload Actually Looks Like Day to Day The signal usually shows up in the calendar before it shows...
5 minutesMost small business owners already know they’re losing time to admin work; one industry estimate puts it at around...
6 minutesEvery entrepreneur who hires a virtual assistant hits the same wall eventually: the VA does good work, until they...
4 minutesDocumentation isn’t a small tax on a provider’s day; it’s a major share of it. Studies estimate primary care...
4 minutesCompliance pressure on practices isn’t easing up. MGMA’s 2026 Burden Report found that nearly 95% of practices report increased...
4 minutesMGMA’s 2026 Administrative Burden Report found that 40% of practices now hire multiple full-time-equivalent staff per physician just to...
4 minutesLanguage gaps in healthcare aren’t a minor scheduling hiccup; they’re a patient safety issue. Miscommunication has been linked to...
7 minutesGartner research suggests roughly 30% of CRM data goes outdated within a year, and that closing that gap can...
5 minutesMost SMBs don’t second-guess Genesys. It’s built for scale, and it delivers on that. But scale isn’t the same...