Dianne Florendo
6 minutesEvery entrepreneur who hires a virtual assistant hits the same wall eventually: the VA does good work, until they...
4 minutesDocumentation isn’t a small tax on a provider’s day; it’s a major share of it. Studies estimate primary care...
4 minutesCompliance pressure on practices isn’t easing up. MGMA’s 2026 Burden Report found that nearly 95% of practices report increased...
5 minutesTL;DR: Most practices comparing medical VAs land on MedVA fast, since it’s one of the first names that comes...
4 minutesLanguage gaps in healthcare aren’t a minor scheduling hiccup; they’re a patient safety issue. Miscommunication has been linked to...
7 minutesGartner research suggests roughly 30% of CRM data goes outdated within a year, and that closing that gap can...
5 minutesMost SMBs don’t second-guess Genesys. It’s built for scale, and it delivers on that. But scale isn’t the same...
5 minutesEvery distributed team hits the same wall eventually: work keeps moving, but decisions don’t, because no one’s actually there...
5 minutesPatient acquisition cost for most specialties now runs $150 to $600 per patient, and healthcare marketing specialist salaries average...