Task

Appointment Setting

Pre-qualify leads, schedule meetings between prospective customers and company decision-makers, coordinate availability of meeting attendees and inform them of updates.
Task

Field Notes Transcription

Ensures accurate documentation through properly formatted, proofread, and transcribed construction field notes, organizes field notes so client can access these easily.
Task

Receptionist and Call Routing

Acts as the first point of contact for customers, prospects, suppliers, and other external parties, forwards calls and connects callers to the right point persons in the company.
Task

Managing Customer Data

Keeps track of client information by updating its database, provides client with details of purchases, interactions, records of complaints, and other pertinent data.
Task

Project Warranty Support

Cross-checks punch list items with team’s Gantt charts, proofreads closeout and operations review, collates post-occupancy survey data.
Task

Permit Submissions Support

Ensures client’s building permit packages are ready for review, and have completed checklists, forms; all supporting documentation needed.
Task

General Research

Be the client’s first point of contact for construction services teams, suppliers, and subcontractors; obtain quotes for services and products for new jobs; collate these information in reports.
Task

Payroll Administration

Uses tracking software to monitor employee attendance, ensures timely reporting, responds to the employees’ questions about payroll and benefits policies.
Task

Data Entry

Prepares and proofreads change order forms, service agreements, purchase orders, and subcontracts, according to client specifications; Creates meeting minutes.
Task

License Renewals

Reviews application checklists and notifies client of requirements they missed, keeps track of federal and state regulatory requirements.
Task

Subcontractor Hiring

Sends out welcome emails to new hires, coordinates new hire orientations, schedules meetings between new employees and their direct managers.
Task

Material Ordering

Monitors requests for construction inventory, handles transport requisition for these items, ensures project heads have up-to-date and accurate documentation.

Wing Services Commonly Utilized by Construction Companies

General VA

Wing Assistant is a fully managed, truly dedicated virtual assistant who works for you just like a regular team member would do.

Starts at $599 per mo.

Real Estate Assistant

All clients receive access to the Wing Assistant app – a specialized app, perfected using our years of experience managing remote teams.

Starts at $849 per mo.

Digital Marketing Assistant

Your assistant can help you with keywords research, paid ads maintenance, social media posting.

Starts at $1099 per mo.

Case Studies

Social-Media-Management
Case Study

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Calendar-Management
Case Study

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Lorem ipsum dolor sit amet. Sed nihil consequatur quo quia debitis id accusamus rerum? Qui suscipit recusandae non delectus iste ea fuga voluptas.
Social-Media-Management
Case Study

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Latest Blogs

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Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine MulveyDirector of Marketing,
Charlesgate Real Estate
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Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan SchiemannCo-Founder & CEO
Living Spec
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I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey GalarzaCo-founder,
Orange Marketing
capterra-iconlogo-svgRead More
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Roy ChuaPrincipal
AvidThink
Previous
Next
5/5
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing,
Charlesgate Real Estate
charlesgaterealty.com
5/5
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
dylan-livingSpec
Dylan Schiemann
Co-Founder & CEO
Living Spec
livingspec.com
5/5
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Co-founder,
Orange Marketing
orangemarketing.com
5/5
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Principal
AvidThink
avidthink.com

Frequently Asked Questions

Yes, your Wing Assistant only works on your tasks during the agreed-upon hours.

That's your choice! Wing Assistants work for clients worldwide - we can handle any timezone.
You can access Wing Assistant anywhere in the world! Please note that Wing can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

Wing has the following methods available:

Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)

Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.

Wing Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Wing guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Wing Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Yes. Wing can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.

Wing has excellent Customer Support, available round the clock on all plans. Wing guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Wing Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Wing Support.

You also get a dedicated Client Success Manager who can help you with any aspect of the Wing experience.

Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.

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