The Wing Blog
- Industry Insights & Wing News
- Nov 9, 25
7 minutesArtificial intelligence is transforming customer service, but it’s the blend of technology and human insight that defines the next...
- Business Support, Outsourcing Industry
- Nov 7, 25
5 minutesEvery patient call matters. But when that call contains sensitive medical information, how it’s handled matters even more. Cyberattacks...
- Industry Insights & Wing News
- Nov 5, 25
9 minutesHealthcare providers are starting to turn to AI for medical intake to help simplify patient onboarding, reduce administrative overload,...
- Business Support, Outsourcing Industry
- Oct 31, 25
7 minutesBusinesses rely on virtual assistants (VAs) via Cyberbacker to manage daily operations and support growth. However, not every VA...
- Outsourcing Industry, Specialized Talent
- Oct 28, 25
8 minutesDigital transformation is changing how people manage money, making the virtual financial advisor more essential than ever. Over 70%...
- Business Support, Outsourcing Industry
- Oct 21, 25
7 minutesIf there’s one thing businesses know, it’s that handling customer calls efficiently can be challenging. Automated phone answering has...
- Outsourcing Industry
- Oct 10, 25
6 minutesRunning a business in 2026 means juggling operations, customers, and scaling all at once. Many entrepreneurs and executives look...
- Outsourcing Industry
- Oct 7, 25
7 minutesRunning a business in 2026 often means juggling more responsibilities than hours in the day. Entrepreneurs and startup leaders...
- Business Support, Outsourcing Industry
- Sep 30, 25
5 minutesIf you’ve been searching for help with administrative tasks, marketing support, or customer service, chances are you’ve come across...
- Business Support, Outsourcing Industry
- Sep 26, 25
7 minutesHiring in 2026 is no longer just about filling roles. The real choice is between freelance marketplaces vs. traditional...
- Business Support, Outsourcing Industry
- Sep 23, 25
7 minutesFinding talent has never been easier, or more overwhelming. That’s why choosing the best freelance platforms in 2026 is...
- Industry Insights & Wing News
- Sep 19, 25
7 minutesManaging a small business often means balancing endless responsibilities, leaving little time to answer every call. An AI receptionist...
- Business
- Sep 10, 25
3 minutesIn 2025, the biggest risk to healthcare practices isn’t patient care but compliance mistakes. With telehealth, cloud-based records, and...
3 minutesAsk any healthcare leader about the hidden challenges of HIPAA compliance and you’ll hear the same thing: compliance is...
8 minutesEver wonder who turns a doctor’s fast-paced voice notes into clear, organized medical records? That’s the job of a...
