🔥 Save $900 on a Full-Time Wing Assistant — This Week Only

Medical Administrative Virtual Assistant

Stop Losing Time to Eligibility Errors and Admin Backlogs

RATED ⭐⭐⭐⭐⭐

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Virtual assistant

Your Medical Administrative Virtual Assistant Handles

Appointment & Schedule Management

Schedule providers accurately

Confirm visits before clinic

Complete new patient registration

Patient Communication & Intake

Answer patient calls

Clear portal messages daily

Escalate urgent clinical concerns

Insurance & Revenue Cycle

Verify eligibility before visits

Submit clean claims

Follow up on denials

EHR & Records Management

Clean up patient demographics

Keep charts audit-ready

Upload referrals and labs

Referrals & Authorizations

Submit prior auth requests

Track auth approvals

Coordinate specialist referrals

Administrative Operations

Clear shared inbox

Prep daily billing files

Work no-show list

Daily Front Desk Recap

Travel 1

36 inbound calls handled. Everyone scheduled into the correct visit type.

Vector

Eligibility checked for tomorrow. Two coverage issues flagged early.

Group 1597880889

New patient registration completed. IDs scanned and demographics corrected in the EHR.

Noun Tracking 7848499

Three prior auths submitted with full documentation attached.

Noun Report 5289233

Worked the no-show list and filled four open slots.

Invoice 1

Lab results uploaded, charts updated, providers notified once signatures cleared.

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

  • Meet us to discuss your requirements

  • We shortlist talents for your review

  • We interview and assess candidates

  • The perfect Wing Assistant joins your team

Wing Roleservice Test

Real Results Delivered by Wing Virtual Assistants

Hear How Our Assistants Help Businesses Thrive

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.

Speak to a Wing Expert and find the right fit for your business.

Real Estate VA

Real Estate Assistant

Real Estate Assistant

All-round help for your property listings

Book a Call
Healthcare VA

Healthcare Assistant

Healthcare Assistant

Helps co-ordinate appointments with patients, data-entry and insurance filing

Book a Call
8

Personal Assistant

Personal Assistant

Manages your calendar both at work and outside of it

Book a Call
03

Executive Assistant

Executive Assistant

Discover expert-tier talent to help with presentations, proposals and more

Book a Call
Digital Marketing VA

Digital Marketing VA

Digital Marketing VA

Discover experts in ppc ads, email marketing and growth

Book a Call
7

Sales Development Rep

Sales Development Rep

Engages with prospects, grows your sales pipeline and drives sales

Book a Call
04

Bookkeeping Assistant

Bookkeeping Assistant

Tracks expenses, maintain your books and reconcile statements

Book a Call
CSR

Customer Service Rep

Customer Service Rep

Delivers responsive and professional customer support for general queries, complaints and feedbacks

Book a Call

You Don’t Need Another Front-Desk Hire

Your Wing Medical Administrative Assistant works only with your clinic and learns how you actually run scheduling, eligibility, and prior authorizations.
No rotating contractors. No constant retraining. Just consistent medical admin support that keeps providers focused on patients.

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Built With Defined Coverage and Oversight

Wing’s virtual assistant support is a managed system designed for clinics, with defined coverage hours, compliance standards, and operational oversight.

Increase hours during busy seasons. Scale back when things slow down. No long-term contracts or added payroll burden.

Every assistant works under signed NDAs and follows your documentation, routing, and intake rules.

Wing is SOC 2–certified and HIPAA-compliant. Patient data is encrypted in transit and at rest, with restricted and logged access.

Add hours or additional assistants as volume increases. Support adjusts without restarting the hiring process.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive. 

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors. 

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry. 

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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FREE

Effortless Remote Work Management With the Wing Workspace App

Wing Workspace App on Google Play
Wing Workspace App on Apple AppStore
Wing Workspace App for Windows
  • Screen recording
  • Task tracking, KANBAN boards
  • Chat
  • File sharing
  • Upskilling and training
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Hundreds of Stellar Client Reviews

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Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine MulveyDirector of Marketing
charlesgate.com
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Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Best decision you can make for your business is to work with Wing. Thanks Team.
Chris Mullaly
Chris MullalyFounder and Managing Partner
spiruscapitalpartners.com
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Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan SchiemannCo-Founder & CEO
livingspec.com
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I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey GalarzaCo-founder,
Orange Marketing
orangemarketing.com
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Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Roy ChuaPrincipal
AvidThink
avidthink.com

Medical Administrative Virtual Assistant Pricing

Need more admin support but not another salary? Get dedicated medical administrative coverage without payroll overhead or long-term contracts.

Full-Time

RECOMMENDED

$1499 /mo

$1,799/Month

* For first 3 months, then $1499 /mo

Part-Time

36% Savings

$899 /mo

$1,099/Month

* For first 3 months, then $899 /mo

Google

Google

4.5
123 Reviews
4.8/5
Capterra

Capterra

4.7
51 Reviews
4.7/5
Good Firms

Goodfirms

4.8
10 Reviews
4.8/5
Clutch

Clutch

4.8
18 Reviews
4.8/5

Popular Questions

Yes. Your Medical Administrative Virtual Assistant works only with your clinic during scheduled hours. They learn your EHR, payer mix, scheduling rules, and documentation process so you’re not retraining someone each week.

You choose the schedule. Coverage aligns with your clinic’s hours and administrative workload, whether you need intake coordination in the morning, billing follow-ups in the afternoon, or full-day support.

Yes. You can collaborate with your assistant from anywhere using the Wing app, Slack, email, or phone while maintaining structured access to your clinic systems.

Within scheduled hours, you can assign as many administrative tasks as needed. Eligibility checks, prior authorization follow-ups, EHR updates, referral coordination, and claims tracking can all be handled without per-task limits.

Extended and 24/7 coverage is available when needed. High-volume or multi-location practices can expand hours without hiring additional in-house administrative staff.

Your assistant works directly inside your existing systems—EHR, email, Slack, phone, or messaging—so there’s no new platform to learn.

Medical Administrative Virtual Assistants are screened, English-fluent professionals trained in healthcare scheduling, eligibility workflows, and documentation processes. They operate within structured oversight to maintain consistency and accuracy.

During scheduled hours, new requests and updates are acknowledged quickly so scheduling and revenue cycle tasks don’t stall.

Yes. Your assistant works directly inside the EHR and practice management systems your clinic already relies on using role-based access.

In addition to your dedicated assistant, you have access to a Client Success Manager for onboarding support and escalation when needed. Coverage continues without disrupting your clinic’s workflow.