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“The bilingual aspect and the flexibility of Wing has been beneficial for us.”
Isaiah Brooks
Tron Solar
RATED













36 inbound calls handled. Everyone scheduled into the correct visit type.
Eligibility checked for tomorrow. Two coverage issues flagged early.
New patient registration completed. IDs scanned and demographics corrected in the EHR.
Three prior auths submitted with full documentation attached.
Worked the no-show list and filled four open slots.
Lab results uploaded, charts updated, providers notified once signatures cleared.
Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

Hear How Our Assistants Help Businesses Thrive
Tron Solar
La Jolla Group
Drone Brothers
Honey Nation Inc.
Provida Family Medicine
Soul Pathology
Superfiliate, Inc
All Things NWA
TJ21 Media Group
Meagher Injury Lawyers
Owner - Senior Care
Merchynt
Luxy
We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
Helps co-ordinate appointments with patients, data-entry and insurance filing
Discover expert-tier talent to help with presentations, proposals and more
Engages with prospects, grows your sales pipeline and drives sales
Delivers responsive and professional customer support for general queries, complaints and feedbacks
Your Wing Medical Administrative Assistant works only with your clinic and learns how you actually run scheduling, eligibility, and prior authorizations.
No rotating contractors. No constant retraining. Just consistent medical admin support that keeps providers focused on patients.
Wing’s virtual assistant support is a managed system designed for clinics, with defined coverage hours, compliance standards, and operational oversight.
Increase hours during busy seasons. Scale back when things slow down. No long-term contracts or added payroll burden.
Every assistant works under signed NDAs and follows your documentation, routing, and intake rules.
Wing is SOC 2–certified and HIPAA-compliant. Patient data is encrypted in transit and at rest, with restricted and logged access.
Add hours or additional assistants as volume increases. Support adjusts without restarting the hiring process.
Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Need more admin support but not another salary? Get dedicated medical administrative coverage without payroll overhead or long-term contracts.
$1499 /mo
* For first 3 months, then $1499 /mo
$899 /mo
* For first 3 months, then $899 /mo
Yes. Your Medical Administrative Virtual Assistant works only with your clinic during scheduled hours. They learn your EHR, payer mix, scheduling rules, and documentation process so you’re not retraining someone each week.
You choose the schedule. Coverage aligns with your clinic’s hours and administrative workload, whether you need intake coordination in the morning, billing follow-ups in the afternoon, or full-day support.
Yes. You can collaborate with your assistant from anywhere using the Wing app, Slack, email, or phone while maintaining structured access to your clinic systems.
Within scheduled hours, you can assign as many administrative tasks as needed. Eligibility checks, prior authorization follow-ups, EHR updates, referral coordination, and claims tracking can all be handled without per-task limits.
Extended and 24/7 coverage is available when needed. High-volume or multi-location practices can expand hours without hiring additional in-house administrative staff.
Your assistant works directly inside your existing systems—EHR, email, Slack, phone, or messaging—so there’s no new platform to learn.
Medical Administrative Virtual Assistants are screened, English-fluent professionals trained in healthcare scheduling, eligibility workflows, and documentation processes. They operate within structured oversight to maintain consistency and accuracy.
During scheduled hours, new requests and updates are acknowledged quickly so scheduling and revenue cycle tasks don’t stall.
Yes. Your assistant works directly inside the EHR and practice management systems your clinic already relies on using role-based access.
In addition to your dedicated assistant, you have access to a Client Success Manager for onboarding support and escalation when needed. Coverage continues without disrupting your clinic’s workflow.
Wing
Wing Assistant
2150 Shattuck Ave,
Berkeley, CA 94704
251 Little Falls Drive,
Wilmington, DE 19808
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