Medical Intake Specialist

Stop Fixing Intake Mistakes at Check-In

  • Save 10–15 hours weekly on patient registration and eligibility checks
  • Confirm coverage, collect forms, and clear referrals before visits
  • Dedicated medical intake specialist working inside your EHR
4.8/5 avg.
Google N
Goodfirms N
Clutch N
Product Hunt
  • Leader in Managed Virtual Assistant Services
Group 34410
10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

Check (1)

Bookings confirmed and synced across platforms. No calendar mismatches across listings.

  • Updated across booking platforms
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Same-day turnover scheduled and confirmed with cleaners. No gaps between check-out and check-in.

  • Coordinated with cleaner + calendar
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Guest messages handled before arrival. No missing check-in details or unanswered questions.

  • Replied in platform inbox
Check (1)

Upcoming stays reviewed for readiness. No surprises with access or unit status.

  • Checked in PMS + calendar

End-of-Day Intake Recap

Travel 1

All new patients processed. IDs collected, insurance cards scanned, charts built in the EHR.

Vector

Fixed three scheduling errors and corrected a double-booked provider.

Group 1597880889

Checked tomorrow’s visits. No unsigned consents and no unverified coverage.

Noun Tracking 7848499

Called patients with incomplete forms so check-in runs smoothly.

Noun Report 5289233

Closed missing authorizations before they hit the schedule.

Invoice 1

Confirmed copays and deductibles ahead of visits.

Your Medical Intake Virtual Assistant Handles

01
Scheduling & Intake
  • Schedule new patients
  • Confirm intake appointments
  • Coordinate new consults
02
Patient Registration
  • Collect patient demographics
  • Track incomplete intake forms
  • Send pre-visit instructions
03
Insurance Verification
  • Verify insurance eligibility
  • Confirm coverage details
  • Review copays and deductibles
04
EHR Documentation
  • Enter patient demographics
  • Upload intake documents
  • Fix incomplete registrations
05
Referral Processing
  • Review referral documents
  • Upload referral paperwork
  • Schedule specialist referrals

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Intake Shouldn’t Break
Down at the Front Desk

Your Wing Medical Intake virtual assistant works directly inside your EHR and follows your intake, eligibility, and referral process exactly as written.

No rotating contractors. No constant follow-up.
Just consistent intake execution so nothing is left unfinished at check-in.

Structured Support for Ongoing Intake Coverage

Your Medical Intake Specialist is backed by managed oversight and a structured onboarding process handled by Wing. Training, supervision, and workflow alignment are built into the model, not left to you.

Flexible, No-Commitment Monthly Plans

Add hours when intake picks up. Scale back when it slows down. No long-term contracts. No hiring commitments.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit using 2048-bit SSL and at rest using AES-256. Access is authenticated and logged.

HIPAA-Aligned & Confidential

Every engagement includes a signed BAA. Your assistant follows your access permissions and works inside your approved systems.

Full Teams and 24/7 Coverage

If intake volume increases, you can expand coverage without retraining or starting over. Supervision keeps registration and eligibility work consistent.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Rolepage We Meetsec

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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App Store

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Google Play

Microsoft

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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Virtual Medical Intake Specialist Pricing

Instead of hiring another in-house intake coordinator, you get dedicated virtual assistant support on a flat monthly plan. No recruiting, no benefits, no employment contracts.
Full-Time
16% Savings

$1,799/Month

  • 160 Hours per month
  • Dedicated Medical Intake Specialist
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$1,099/Month

  • 80 Hours per month
  • Dedicated Medical Intake Specialist
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Choose from designated slots
  • Share with colleagues
  • 10 GB file sharing/storage limit

Popular Questions

Yes. Your Medical Intake Specialist works only with your clinic during scheduled hours. They learn your registration steps, eligibility process, referral flow, and EHR preferences so intake doesn’t reset every week.
You choose the schedule based on when intake volume builds up, whether that’s mornings, afternoons, or full-day coverage. Hours can increase during patient surges and scale back when volume stabilizes.
Yes. You can communicate with your assistant from anywhere using the Wing app, Slack, or email while maintaining authenticated access aligned with your system permissions.
Within scheduled hours, you can assign as many intake-related tasks as needed, including registration follow-ups, eligibility checks, referral coordination, and documentation updates. There are no per-task limits.
Extended coverage is available if your clinic operates beyond standard hours or manages high intake volume. You can expand support without hiring additional in-house staff.
Most clinics communicate through the Wing app, Slack, email, or a dedicated line. Your specialist works directly inside your EHR and intake systems using approved access.
Medical Intake Specialists are trained in healthcare registration, eligibility verification, and referral workflows. They operate within defined access controls and structured oversight to maintain consistency and accuracy.
During scheduled hours, new tasks and messages are acknowledged quickly so intake work doesn’t sit unresolved or roll into the next day.
Yes. Your assistant works directly inside your existing EHR, scheduling tools, and insurance portals using role-based permissions.
If something needs attention, you have access to direct support and escalation. Intake coverage continues without you managing internal staffing disruptions.