Stop Losing Virtual Visits to Tech & Prep Issues

Yes. Your Telehealth Virtual Assistant works only with your practice during scheduled hours. They learn your telehealth platform, scheduling flow, and documentation process so virtual visits don’t require constant coordination fixes.

Most practices use the Wing app, Slack, email, or a dedicated line. Your assistant works directly inside your telehealth platform and EHR using approved access.

You choose the schedule. Coverage can align with peak virtual appointment windows, evening follow-ups, or multi-time-zone operations. Hours adjust as telehealth volume changes.

Telehealth Virtual Assistants are trained in virtual visit coordination, scheduling workflows, and documentation support. They operate within defined access controls and structured oversight to maintain consistency.

Yes. You can communicate with your assistant from anywhere using the Wing app, Slack, or email while maintaining authenticated access aligned with your system permissions.

During scheduled hours, new messages and tasks are acknowledged quickly so virtual visits and follow-ups don’t stall.

Within scheduled hours, you can assign as many telehealth-related tasks as needed, including visit confirmations, tech checks, documentation follow-ups, eligibility verification, and rescheduling. There are no per-task limits.

Yes. Your assistant works directly inside your existing EHR, telehealth platform, scheduling tools, and insurance portals using role-based permissions.

Extended coverage is available for practices operating across multiple time zones or requiring broader availability. Additional hours can be added without hiring in-house staff.

If something needs attention, you have access to direct support and escalation. Telehealth coverage continues without you managing staffing disruptions.