Save $1,200 on a Full-Time Wing Assistant — This Week Only

Insurance Virtual Assistant

Keep Policies Moving Without Adding Headcount

RATED ⭐⭐⭐⭐⭐

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Virtual assistant

Your Insurance Assistant Handles

Communication & Scheduling

Take client phone calls

Handle client emails

Book agent appointments

Policy Support & Onboarding

Submit policy applications

Chase missing documents

Send out policy documents

Claims & Renewals Support

Handle claims intake

Prepare renewal reviews

Follow up with carriers

Data & Policy Management

Update policy records

Maintain client records

Organize policy files

Reporting & Organization

Track open items

Monitor turnaround times

Maintain renewal pipeline

Daily Renewals & Claims Recap

Travel 1

I handled 17 client calls, updated coverage, and booked 6 renewal reviews on your calendar.

Vector

All new applications submitted. Details verified, documents collected, and notes logged in your CRM.

Group 1597880889

I followed up on open claims and secured 5 outstanding documents from carriers this week.

Noun Tracking 7848499

No emails sitting. Urgent claims escalated and client questions handled.

Noun Report 5289233

Your renewal pipeline is current. Expiring policies flagged and endorsements processed.

Invoice 1

Next week’s client reviews are confirmed and prepped with updated coverage summaries.

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

  • Meet us to discuss your requirements

  • We shortlist talents for your review

  • We interview and assess candidates

  • The perfect Wing Assistant joins your team

Wing Roleservice Test

Real Results Delivered by Wing Virtual Assistants

Hear How Our Assistants Help Businesses Thrive

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.

Speak to a Wing Expert and find the right fit for your business.

Real Estate VA

Real Estate Assistant

Real Estate Assistant

All-round help for your property listings

Book a Call
Healthcare VA

Healthcare Assistant

Healthcare Assistant

Helps co-ordinate appointments with patients, data-entry and insurance filing

Book a Call
8

Personal Assistant

Personal Assistant

Manages your calendar both at work and outside of it

Book a Call
03

Executive Assistant

Executive Assistant

Discover expert-tier talent to help with presentations, proposals and more

Book a Call
Digital Marketing VA

Digital Marketing VA

Digital Marketing VA

Discover experts in ppc ads, email marketing and growth

Book a Call
7

Sales Development Rep

Sales Development Rep

Engages with prospects, grows your sales pipeline and drives sales

Book a Call
04

Bookkeeping Assistant

Bookkeeping Assistant

Tracks expenses, maintain your books and reconcile statements

Book a Call
CSR

Customer Service Rep

Customer Service Rep

Delivers responsive and professional customer support for general queries, complaints and feedbacks

Book a Call

Stop Hiring Another CSR. Get Structured Insurance Support.

Insurance virtual assistants are trained for insurance work from day one, and oversight is built in. You never have to train, manage, or chase follow-ups.

Your insurance virtual assistant handles day-to-day renewals, claims follow-ups, and policy admin. No need to hire or manage another CSR.

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Built for Agencies That Can’t Afford Service Breakdowns

Relying on Wing means you’re not left scrambling when renewal season gets heavy or claims pile up. Coverage always adjusts to your workload, and security is handled.

You can scale coverage up during renewal season and adjust as volume changes. You won’t be locked into a long-term contract.

Client data stays protected, with signed NDAs and procedures that follow your agency’s standards and carrier requirements.

Your client information is protected under SOC 2–certified and HIPAA-compliant systems, built for agencies handling sensitive policy and claims data.

Add more coverage as volume grows, including team support and extended hours, so renewals and claims don’t sit, even when workload increases.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive. 

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors. 

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry. 

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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FREE

Effortless Remote Work Management With the Wing Workspace App

Wing Workspace App on Google Play
Wing Workspace App on Apple AppStore
Wing Workspace App for Windows
  • Screen recording
  • Task tracking, KANBAN boards
  • Chat
  • File sharing
  • Upskilling and training
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Hundreds of Stellar Client Reviews

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Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine MulveyDirector of Marketing
charlesgate.com
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Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Best decision you can make for your business is to work with Wing. Thanks Team.
Chris Mullaly
Chris MullalyFounder and Managing Partner
spiruscapitalpartners.com
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Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan SchiemannCo-Founder & CEO
livingspec.com
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I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey GalarzaCo-founder,
Orange Marketing
orangemarketing.com
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Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Roy ChuaPrincipal
AvidThink
avidthink.com

Insurance Virtual Assistant Pricing

Wing virtual insurance assistants take renewals, claims, paperwork, and client follow-ups off your plate. Add daily insurance coverage for less than the cost of one in-house CSR.

Insurance virtual assistant services are offered on a part-time and full-time basis.

Full-Time

RECOMMENDED

$1499 /mo

$1,599/Month

* For first 3 months, then $1499 /mo

Part-Time

36% Savings

$899 /mo

$999/Month

* For first 3 months, then $899 /mo

Google

Google

4.5
123 Reviews
4.8/5
Capterra

Capterra

4.7
51 Reviews
4.7/5
Good Firms

Goodfirms

4.8
10 Reviews
4.8/5
Clutch

Clutch

4.8
18 Reviews
4.8/5

Popular Questions

Yes. You get a dedicated insurance agency virtual assistant assigned to your agency during your selected hours. They focus only on your renewals, claims follow-ups, applications, and service work, tasks that agencies often outsource through insurance BPO services.

Unlike a freelance virtual assistant or marketplace hire, your Wing remote insurance assistant works inside your systems, learns your carriers and processes, and stays aligned with how your agency operates.

You set the schedule. Whether you need a full-time virtual assistant for insurance agents or a part-time VA for insurance, coverage for renewals, claims, or busy service windows aligns with your agency’s operating hours.

Extended-hour and multi-time-zone support is available for agencies handling high service volume or peak renewal cycles.

Yes. Wing is a global virtual assistant company, so you can collaborate with your assistant through the Wing app, Slack, email, or phone—whether you’re in the office or remote.

Wing hires globally, including experienced virtual assistant professionals from the Philippines, ensuring strong English communication and reliable daily support.

Within your assistant’s scheduled hours, you can delegate unlimited virtual assistant tasks. That includes client follow-ups, data entry virtual assistant work, policy documentation, renewals, claims updates, system maintenance, and work typically handled through insurance back office outsourcing or teams that outsource insurance processing.

Yes. Wing provides extended and 24/7 virtual assistant coverage when needed. Agencies that require overnight, weekend, or multi-shift support can scale coverage without hiring additional in-house staff.

This helps prevent renewals, claims, and client requests from sitting outside business hours.

You can work with your virtual assistant through the Wing web app, Slack, mobile apps, email, or phone. Your assistant works inside the same systems your agency already uses.

Communication stays simple. No switching platforms or learning new software.

Wing Insurance Assistants are screened, English-fluent professionals trained for insurance service work, including renewals, claims follow-ups, policy documentation, and client communication.

Unlike a low-cost or unmanaged virtual assistant hire, Wing assistants operate under supervision with ongoing quality checks to keep service work consistent and accurate.

Wing guarantees responses within three minutes during active service hours. Whether you’re assigning follow-ups, requesting documents, or checking renewal status, your personal virtual assistant responds quickly and keeps work moving.

Yes. Your virtual assistant works directly inside your email, calendars, agency management systems, CRMs, and other virtual assistant software your team already uses.

No system overhaul required—your assistant integrates into how your agency already runs.

Wing provides ongoing support across all plans. In addition to your dedicated virtual assistant, you have a Client Success Manager and escalation support if needed. This is consistent with the support that top virtual assistant companies offer. That way, renewals, claims, and service work stay covered—even if volume increases or priorities shift.