Renewals Don't Follow Up Themselves
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One dedicated assistant. Renewals, claims, and policy admin daily.
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Agents stay client-facing. Admin stays off their plate.
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Your AMS, your workflows. Nothing falls through.
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Leader in Managed Virtual Assistant Services
- 2M+ applicants screened annually
- 10,000+ companies supported
- 20+ countries













What Wing Assistants Get Done Every Day
Client calls handled, renewals flagged and booked before expiry.
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Updated in Applied Epic
Applications submitted, missing documents collected and logged.
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Tracked in Hawksoft
Open claims followed up, carrier documents secured and filed.
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Managed in Salesforce
Client reviews confirmed, appointment summaries prepared and sent.
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Scheduled in Calendly
Your Insurance Virtual Assistant Handles
Communication & Scheduling
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Take client phone calls
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Handle client emails
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Book agent appointments
Policy Support & Onboarding
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Submit policy applications
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Chase missing documents
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Send policy documents
Claims & Renewals
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Handle claims intake
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Prepare renewal reviews
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Follow up with carriers
Data & Policy Management
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Update policy records
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Maintain client records
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Organize policy files
Reporting & Pipeline
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Track open items
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Monitor turnaround times
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Maintain renewal pipeline
How it Works
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Step 1
Meet us to discuss
your requirements
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Step 2
We shortlist talents
for your review
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Step 3
We interview and
assess candidates
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Step 4
The perfect Wing Assistant joins your team
Measured Results Across Teams
Quistem
Needed executive ops owned.
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25% CEO time reclaimed
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9 workflows offloaded
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1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
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2,080+ hours delivered
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22 sales workflows owned
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Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
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50% faster admin ops
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35% fewer billing errors
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25% faster claims
Idaho Legal Estates
Needed intake owned.
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100+ hours reclaimed
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13+ hours saved weekly
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10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
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30+ deals closed monthly
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3,600+ clients supported
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48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
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Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
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Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
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Personal AssistantManages your calendar both at work and outside of it
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Real Estate AssistantAll-round help for your property listings
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Top 1% of TalentStart in one function, then expand coverage as the business grows.
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Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
When Renewals Have No Owner, Policies Lapse
Clients don’t hear back, carriers don’t get chased, and renewal season turns into a backlog nobody has time to clear.
Your Wing insurance assistant works inside your AMS daily so renewals get flagged, claims get followed up, and nothing falls through.
Built So Your Agency Never Falls Behind on Renewals
One dedicated insurance assistant matched to your agency workflows, backed by Wing oversight and quality control, so coverage scales without you managing every follow-up.
Flexible, No-Commitment Monthly Support
Secure and Compliance-Ready
NDAs and Custom Agency Policies
Coverage That Doesn’t Break
We Meet Challenging Talent Needs and Ensure Ongoing Success
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
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Real-time task visibility and status tracking
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Documented workflows with built-in oversight
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Structured handoffs and cross-time-zone continuity


Get it on
App Store

Get it on
Google Play

Get it on
Microsoft
Highly Rated by Operations & Leadership Teams
4.5
4.7
4.8
4.8
Hundreds of Stellar Client Reviews
charlesgate.com
livingspec.com
Insurance Virtual Assistant Pricing
Choose part-time or full-time, with a global or US-based insurance assistant. Bilingual support is available if needed.
One dedicated assistant stays responsible for your renewals and policy admin.
$1,599/Month
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160 Hours per month
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Dedicated Insurance Virtual Assistant
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone—any hours you want
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Share with colleagues
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Unlimited file sharing/storage
$999/Month
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80 Hours per month
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Dedicated Insurance Virtual Assistant
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone—choose from designated slots
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Sharing is limited
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10 GB file sharing/storage limit
Popular Questions
A dedicated virtual assistant from Wing handles client calls, submits policy applications, manages renewals, follows up on claims, and maintains policy records. Your insurance assistant works inside Applied Epic, Hawksoft, Salesforce, and Calendly so nothing falls through between client calls.
Looking to hire a virtual assistant for insurance agency support? Wing matches you with a dedicated assistant within 48 hours. They work inside your existing AMS and follow your agency workflows without job posts, interviews, or ramp time.
A virtual assistant for insurance agents handles the daily execution layer including renewals, claims follow-up, policy applications, and client communication. Wing virtual assistant services make sense when renewals are slipping, claims are sitting without follow-up, or your agents are spending time on admin instead of clients.
A remote insurance assistant works inside your AMS, CRM, and communication tools from an offsite location, handling renewals, claims, and policy admin daily. Wing provides a dedicated assistant backed by a Customer Success Manager and QA oversight so coverage stays consistent without you supervising every task.
An insurance agency virtual assistant handles the same renewal, claims, and policy admin work a CSR would cover, without the overhead of a full-time hire. No benefits, no payroll risk, and no replacement cycle when someone leaves. Wing provides managed coverage that scales with your agency volume.
Wing plans start at $999/month part-time and $1,599/month full-time. Pricing varies by coverage hours and bilingual needs. Book a call for the right fit.
Dedicated. Your Wing assistant works exclusively on your account during scheduled hours, building familiarity with your carriers, your clients, and your renewal workflows over time.
AI can populate forms and flag expiring policies. It can't chase a carrier for a missing document, handle a client call about a claim, or build the agency context that keeps renewals moving consistently. Your Wing assistant knows your carriers, your clients, and your renewal calendar after months on the account.
An insurance virtual assistant is a dedicated individual hire embedded in your agency workflows. Insurance BPO services refer to outsourcing entire back-office functions at scale, which is a different model entirely. For broader insurance industry support see Wing's Virtual Assistant for Insurance. Explore how Wing solves broader operations bottlenecks.
Wing is ISO 27001 compliant and SOC 2 certified, with NDAs and role-based access controls on every account. Client data and policy files are encrypted in transit and at rest from day one.
