Orthopedic Virtual Assistant

You Shouldn’t Be the One Chasing Authorizations

  • Cases move forward without waiting on approvals
  • One person responsible for pushing every authorization through
  • Built-in oversight catches delays before cases stall
Take This Off Your Plate
Plans & Pricing
Focus on patients, not authorizations.
4.8/5 avg.
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  • Leader in Managed Virtual Assistant Services
  • 2M+ applicants screened annually
  • 10,000+ companies supported
  • 20+ countries
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10,000+ Active Assistants Powering 10,000+ Companies
Builder
Chord
Harvard
Inexpress
Chicklila
Freedom Farmers
Berkley
Compas
Vivvi
Buena
Doordash
Clearpol
KW

What Wing Assistants Get Done Every Day

Five prior authorizations submitted. Three approvals cleared for next week.

  • Updated in payer portal

MRI requests followed up. One approved, one escalated to payer rep.

  • Handled via phone

Cancelled procedure rescheduled and slot refilled from referrals.

  • Updated in EHR

Tomorrow’s surgical schedule reviewed. No cases pending authorization.

  • Reviewed in EHR

Your Orthopedic Virtual Assistant Handles

01
Surgery & Imaging Scheduling
  • Schedule surgical cases
  • Book imaging appointments
  • Confirm post-op visits
02
Prior Authorizations
  • Verify insurance eligibility
  • Submit authorization requests
  • Track auth approvals
03
Referral Coordination
  • Process incoming referrals
  • Request medical records
  • Follow up referrers
04
Patient Communication
  • Answer patient calls
  • Send appointment reminders
  • Relay pre-op instructions
05
Surgery Coordination
  • Confirm surgery dates
  • Send surgery instructions
  • Verify surgery clearances
06
Documentation & Reporting
  • Update EHR notes
  • Log authorization status
  • Run schedule reports
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How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.
Quistem 01

Quistem

Needed executive ops owned.

  • 25% CEO time reclaimed
  • 9 workflows offloaded
  • 1,000+ days supported
Read the Case Study
Cybersecurity Startup

Cybersecurity Startup

Needed outbound sales owned.

  • 2,080+ hours delivered
  • 22 sales workflows owned
  • Sales system live (2 wks)
Read the Case Study
Provida Family Medicine

Provida Family Medicine

Needed clinic ops streamlined.

  • 50% faster admin ops
  • 35% fewer billing errors
  • 25% faster claims
Read the Case Study
Idaho Legal Estates

Idaho Legal Estates

Needed intake owned.

  • 100+ hours reclaimed
  • 13+ hours saved weekly
  • 10 workflows fully owned
Read the Case Study
Personal Mentors

My Personal Mentors

Needed revenue stabilized.

  • 30+ deals closed monthly
  • 3,600+ clients supported
  • 48-hr inquiry resolution
Read the Case Study

Delegate Everything but Leadership.

Talk to Our Team
Plans & Pricing

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
  • Executive Assistant
    Discover expert-tier talent to help with presentations, proposals and more
  • Sales Development Rep
    Engages with prospects, grows your sales pipeline and drives sales
  • Personal Assistant
    Manages your calendar both at work and outside of it
  • Real Estate Assistant
    All-round help for your property listings
  • Top 1% of Talent
    Start in one function, then expand coverage as the business grows.
View All 25+ Roles
  • Healthcare Assistant
    Helps co-ordinate appointments with patients, data-entry and insurance filing
  • Digital Marketing VA
    Discover experts in ppc ads, email marketing and growth
  • Bookkeeping Assistant
    Tracks expenses, maintain your books and reconcile statements
  • Customer Service Rep
    Delivers customer support for general queries, complaints and feedbacks

Cases Stall When Authorizations Aren’t
Followed Up

You can’t track every authorization, referral, and case all day, but they still need constant follow-up to move forward.

Your Wing Virtual Assistant works inside your systems to submit, follow up, and push approvals through before cases stall or get delayed.

How Wing Keeps Cases Moving Without You

This isn’t a freelancer setup. One person runs your cases day to day, backed by Wing support, so work doesn’t stop or come back to you.

Flexible, No-Commitment Monthly Support

When surgical volume increases, authorizations don’t fall behind. Coverage expands so cases keep moving.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted (SSL 2048-bit, AES-256) with restricted, logged access.

NDAs and Role-Based Access Control

Your assistant works within defined permissions. Updates happen without you double-checking.

Dedicated Assistant with Backup Coverage

One assistant runs your workflow. If something changes, coverage steps in so cases don’t stall.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
Book a Demo
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

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18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)
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Orthopedic Virtual Assistant Pricing

Choose part-time or full-time, with a U.S.-based or global assistant.
Either way, you have consistent ownership over your cases and authorizations, and work doesn’t come back to you.

Need help?
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Live Chat
Live Chat

6-9 PM PST weekdays
Full-Time
16% Savings

$1,999/Month

Book a Demo
Get a Free Demo
  • 160 Hours per month
  • Dedicated Orthopedic Virtual Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$1,299/Month

Book a Demo
Get a Free Demo
  • 80 Hours per month
  • Dedicated Orthopedic Virtual Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. Your assistant works only with your practice during scheduled hours. They learn your surgery scheduling process, prior authorization workflows, referral handling, and how your team uses the EHR so work stays consistent. You’re not re-explaining your system or shifting cases between different people. One person stays responsible for your case flow day to day.
You set the schedule based on surgical volume, referral flow, and authorization workload. Coverage can match your clinic hours or expand during heavier case periods. Hours can increase when authorizations or referrals stack up and scale back when volume stabilizes. It adjusts to how your practice actually runs.
Yes. You can collaborate with your assistant from anywhere using the Wing app, Slack, email, or phone. They work directly inside your EHR, scheduling system, and payer portals, so cases keep moving even if you’re not in the clinic. You’re not tied to one location. Access stays consistent wherever you’re working.
Within scheduled hours, you can assign as much work as needed. That usually means prior auth follow-ups, referral tracking, surgery scheduling, imaging coordination, and EHR updates getting handled as they come up. You don’t have to decide what fits before handing it off. If it’s part of keeping cases moving, it gets done.
If your practice needs extended hours for authorizations, patient calls, or multi-location scheduling, coverage can be expanded. You don’t need to stack multiple hires to make that work. The setup adjusts based on your surgical volume and referral flow. It scales without disrupting your workflow.
Most practices use the Wing app, Slack, email, or a dedicated line. Your assistant works directly inside your scheduling system, EHR, and payer portals with approved access. You’re not managing work in a separate platform. It fits into how your team already operates.

Wing assistants are trained professionals, not freelancers you have to manage. We offer assistants both locally and globally, trained in orthopedic workflows like prior authorizations, referral coordination, surgery scheduling, and documentation.

They’re also trained on AI tools and AI-driven workflows, and many are bilingual for patient communication. They’re supported behind the scenes so cases, approvals, and scheduling stay consistent without you stepping in.

During scheduled hours, requests and updates are picked up quickly. Authorizations, referrals, and scheduling changes don’t sit waiting for follow-up. You’re not checking systems to see what stalled. Work moves as it comes in.
Yes. Your assistant works directly inside systems like Epic, Athenahealth, Cerner, eClinicalWorks, and similar platforms using role-based access. They follow your workflows, documentation rules, and permissions. Nothing sits outside your systems or requires workarounds. It runs inside what you already use.
If something needs attention beyond daily case coordination, support and escalation are available. Your workflows continue without interruption. You don’t have to step in to keep authorizations, referrals, or scheduling moving. Cases continue progressing day to day.
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