Virtual Legal Case Manager

Cases Shouldn’t Sit Waiting on the Next Step

  • Intake steps, documents, and next actions move as they come in
  • One person owns timelines, follow-ups, and case status
  • Documents and deadlines are followed through until complete
No more chasing case updates
4.8/5 avg.
Google N
Goodfirms N
Clutch N
Product Hunt
  • Leader in Managed Virtual Assistant Services
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10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

Check (1)

Two new matters logged and intake forms sent. Missing details followed up the same day.

  • Updated in Clio
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Five document requests sent. Two received, three followed up so nothing stalls.

  • Tracked in case system
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Hearing date added and tied to case timeline. Prep steps noted ahead of deadline.

  • Updated in calendar + case file
Check (1)

Client asked for an update. Status shared based on current case progress without escalation.

  • Responded via email

Your Virtual Legal Case Manager Handles

01
Intake & Case Setup
  • Log new matters in system
  • Send intake forms
  • Flag missing client details
02
Case Timeline Management
  • Track deadlines and hearings
  • Maintain case progress
  • Update case calendars
03
Requests & Follow-Ups
  • Request required documents
  • Follow up on documents
  • Upload and organize files
04
Client Communication
  • Respond to status requests
  • Follow up on missing docs
  • Log communication to case
05
Workflow Coordination
  • Move cases to next stage
  • Ensure files are complete
  • Update internal case notes
06
Case Tracking & Updates
  • Maintain case status
  • Flag stalled cases
  • Keep progress visible

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Cases Stall When No One
Owns the Next Step

You can’t stay inside every case all day, but documents, deadlines, and follow-ups still need to move forward without waiting.

Your Wing Virtual Assistant stays inside your system to keep track of documents, deadlines, and case steps without you needing to stay on top of it.

How Wing Keeps Cases Moving Without You

Your Wing Virtual Assistant handles documents, deadlines, and follow-ups as they come in so nothing gets backed up.

This isn’t shared coverage—one person stays inside your system, backed by support, so work doesn’t reset or come back to you.

Flexible, No-Commitment Monthly Support

Add support when case volume increases or when timelines get heavier. Scale back when things stabilize without shifting work back onto your team.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit (SSL 2048-bit) and at rest (AES-256). Access is authenticated, restricted, and logged.

NDAs and Role-Based Access Control

Your assistant works inside your case management system with defined permissions. Nothing is updated outside your tools, and access stays controlled.

Dedicated Case Manager with Backup Coverage

One person handles your cases day to day. If volume increases, coverage expands without cases stalling, work resetting, or you stepping in to manage it.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Legal Case Manager Pricing

Choose part-time or full-time, with a U.S.-based or global assistant.

Either way, you have consistent ownership of your cases, and work doesn’t come back to you.
One estate planning firm reclaimed over 100 hours with consistent case follow-through.

Full-Time
16% Savings

$1,699/Month

  • 160 Hours per month
  • Dedicated Legal Case Manager VA
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$1,000/Month

  • 80 Hours per month
  • Dedicated Legal Case Manager VA
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. When you hire a legal case manager virtual assistant, one person works inside your case system during scheduled hours. They learn your case flow, deadlines, and documentation process so work doesn’t reset or require re-explaining.
You choose the schedule based on your case volume and deadlines. If you outsource a legal case manager, coverage can match your business hours or expand during heavier periods like filings, hearings, or intake spikes.
Yes. You can communicate through Slack, email, or the Wing app from anywhere. Your dedicated legal case manager continues working inside your systems, so case progress doesn’t depend on your location.
Within scheduled hours, you can assign as many case-related tasks as needed. That’s how legal case manager services are structured—intake, follow-ups, document handling, and tracking all move continuously as work comes in.
Extended coverage is available for firms managing cases across time zones or tight deadlines. You don’t need to coordinate multiple hires or rely on a separate legal case manager agency to keep work moving.
Most firms use Slack, email, or their case management system. Your legal case manager support stays inside your tools, so communication is tied directly to case activity and updates.
Your assistant is a trained professional who works inside your case system handling timelines, follow-ups, and document tracking. If you’re looking for a professional legal case manager, they follow your workflows so cases move forward without needing correction or oversight.
During scheduled hours, your legal case manager for hire handles updates quickly. Follow-ups are sent, documents are tracked, and case updates are shared without delays.
Yes. Your assistant works inside platforms like Clio, MyCase, Filevine, and similar tools. Whether you need a legal case manager for small business or a growing firm, everything stays inside your existing systems.
If something needs attention, support steps in without interrupting case progress. As a legal case manager company, Wing keeps timelines, follow-ups, and updates moving without requiring you to step back in.