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Virtual Credentialing Coordinator

Provider Enrollments Shouldn’t Sit Pending for Long

  • Applications are submitted and tracked across payer portals
  • One person owns enrollment, CAQH updates, and recredentialing
  • Consistent follow-ups keep applications moving until payers respond
Get applications out of pending
4.8/5 avg.
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  • Leader in Managed Virtual Assistant Services
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10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

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12 provider enrollment applications submitted and logged across payer portals.

  • Tracked in PECOS
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Two CAQH profiles updated and re-attested before expiration.

  • Verified in CAQH ProView
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Followed up with three payers on pending applications with no status updates.

  • Handled via payer portals
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Missing documents collected and uploaded for one delayed enrollment.

  • Updated in credentialing tracker

Your Virtual Credentialing Coordinator Handles

01
Provider Enrollment
  • Prepare enrollment applications
  • Submit payer applications
  • Track application status
02
CAQH Management
  • Update CAQH profiles
  • Upload required documents
  • Complete CAQH attestations
03
Recredentialing Tracking
  • Monitor expiration dates
  • Schedule recredentialing cycles
  • Send renewal reminders
04
Payer Follow-Up
  • Contact payer representatives
  • Check application progress
  • Resolve enrollment issues
05
Credentialing Documentation
  • Collect provider documents
  • Track license expirations
  • Track DEA certifications
06
Data & Roster Updates
  • Update provider records
  • Reconcile payer rosters
  • Sync provider information

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Applications Sit Until
Someone Follows Up

You can’t stay inside payer portals, CAQH, and enrollment trackers all day, but applications still need constant follow-up.

Your Wing Virtual Assistant works directly inside those systems and stays on each application until it moves forward—submitting updates, following up with payers, and clearing blockers.

How Credentialing Keeps Moving Without You

Your Wing Virtual Assistant handles enrollment work as it comes in so applications don’t sit pending.

This isn’t shared admin work—one person handles your enrollments and renewals, backed by a support system, so follow-ups don’t stop, restart, or come back to you.

Flexible, No-Commitment Monthly Support

When enrollment volume increases or new providers are added, coverage expands so applications and renewals don’t fall behind.

NDAs and Role-Based Access Control

Your coordinator works within defined permissions across payer portals and credentialing systems. Updates happen without you needing to double-check.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted (SSL 2048-bit, AES-256) with restricted, logged access.

Dedicated Assistant with Backup Coverage

If enrollment volume shifts or timelines change, support continues without restarting workflows or re-explaining processes.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Virtual Credentialing Coordinator Pricing

Choose part-time or full-time, with a U.S.-based or global assistant.
Either way, you have consistent ownership over your credentialing and don’t have to check on it all the time.

Full-Time
16% Savings

$1,499/Month

  • 160 Hours per month
  • Dedicated Virtual Credentialing Coordinator
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$750/Month

  • 80 Hours per month
  • Dedicated Virtual Credentialing Coordinator
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. Your Credentialing Coordinator works only with your team during scheduled hours. They learn your payer mix, enrollment workflows, CAQH process, and recredentialing timelines so applications don’t restart or stall. You’re not re-explaining processes or switching between different people. One person stays responsible for your credentialing.
You choose the schedule based on enrollment volume and recredentialing workload. Coverage can align with provider onboarding, application submissions, and renewal cycles. Hours can expand when new providers are added or deadlines build up and scale back when things stabilize.
Yes. You can communicate with your assistant from anywhere using the Wing app, Slack, email, or phone. They work directly inside payer portals, CAQH, and your credentialing systems so applications and follow-ups continue even when you’re not logged in. You’re not tied to one location.
Within scheduled hours, you can assign as many credentialing tasks as needed. That includes enrollments, CAQH updates, document collection, payer follow-ups, and recredentialing tracking. You don’t have to decide what to prioritize upfront. If it’s part of keeping providers active and billable, it gets handled.
Extended coverage is available when enrollment volume increases or deadlines stack up. You don’t need to hire additional staff to keep applications moving. Coverage adjusts based on your credentialing workload without disrupting your process.
Most teams use the Wing app, Slack, email, or a dedicated line. Your coordinator works directly inside payer portals, CAQH, and your internal systems using approved access. You’re not managing work in a separate tool.
Credentialing Coordinators are trained in provider enrollment, CAQH management, payer communication, and recredentialing workflows. They understand how applications move across different payer systems and what causes delays. They’re supported behind the scenes so work stays consistent without you stepping in.
During scheduled hours, applications, updates, and follow-ups are handled quickly so enrollments don’t sit waiting. You’re not checking portals to see what’s pending. Work moves as updates come in.
Yes. Your coordinator works directly inside payer portals, CAQH, credentialing platforms, and your internal systems using role-based access. They follow your workflows and permissions. Nothing sits outside your existing setup.
If something needs attention beyond daily credentialing work, support and escalation are available. Applications and follow-ups continue without interruption. You don’t have to step in to keep enrollment moving.