Files Shouldn't Sit After Approval With Conditions
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Conditions get tracked, chased, and cleared without you riding it
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One person owns stacking, conditions, and re-submissions
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Files don't sit between conditions or come back missing items
No more checking what’s actually outstanding
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Leader in Managed Virtual Assistant Services
- 2M+ applicants screened annually
- 10,000+ companies supported
- 20+ countries













What Wing Assistants Get Done Every Day
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Updated in Encompass
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Prepped in Encompass
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Worked in income worksheet
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Tracked in pipeline report
Your Underwriter Virtual Assistant Handles
File Stacking & Prep
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Stack and index loan files
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Run AUS findings (DU/LP)
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Flag missing or expired docs
Condition Tracking
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Track outstanding conditions
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Chase items from LOs/borrowers
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Log condition status updates
Income Calculation
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Calculate W-2 and SE income
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Build income worksheets
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Reconcile docs to AUS inputs
Third-Party Orders
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Order appraisals and title
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Pull VOEs and fraud reports
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Track report turn times
Re-Submission Coordination
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Prep files for UW re-review
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Attach cleared condition docs
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Confirm AUS re-runs
Pipeline Reporting
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Update file status daily
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Build pipeline reports
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Flag at-risk locks early
How it Works
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Step 1
Meet us to discuss
your requirements
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Step 2
We shortlist talents
for your review
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Step 3
We interview and
assess candidates
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Step 4
The perfect Wing Assistant joins your team
Measured Results Across Teams
Quistem
Needed executive ops owned.
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25% CEO time reclaimed
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9 workflows offloaded
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1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
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2,080+ hours delivered
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22 sales workflows owned
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Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
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50% faster admin ops
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35% fewer billing errors
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25% faster claims
Idaho Legal Estates
Needed intake owned.
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100+ hours reclaimed
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13+ hours saved weekly
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10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
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30+ deals closed monthly
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3,600+ clients supported
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48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
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Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
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Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
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Personal AssistantManages your calendar both at work and outside of it
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Real Estate AssistantAll-round help for your property listings
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Top 1% of TalentStart in one function, then expand coverage as the business grows.
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Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
Conditions Stall After Approval, Not Before It
You can’t stay on conditions, lock dates, and re-submissions all day. But files don’t clear themselves.
Your Wing Virtual Assistant works directly inside your LOS and stays on the file so conditions don’t stall and locks don’t expire while the queue keeps moving.
How Wing Keeps Pipelines Moving
Flexible, No-Commitment Monthly Support
NDAs and System-Level Access Control
Secure and Compliance-Ready
Coverage That Doesn't Reset
We Meet Challenging Talent Needs and Ensure Ongoing Success
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
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Real-time task visibility and status tracking
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Documented workflows with built-in oversight
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Structured handoffs and cross-time-zone continuity


Get it on
App Store

Get it on
Google Play

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Microsoft
Highly Rated by Operations & Leadership Teams
4.5
4.7
4.8
4.8
Hundreds of Stellar Client Reviews
charlesgate.com
livingspec.com
Underwriter Virtual Assistant Pricing
Part-time or full-time coverage available, with bilingual support if your team requires it.
Either way, one person stays on your condition queue, and locks don’t expire while files are waiting to move.
$1,599/Month
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160 Hours per month
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Dedicated Underwriter VA
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone—any hours you want
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Share with colleagues
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Unlimited file sharing/storage
$1,119/Month
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80 Hours per month
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Dedicated Underwriter VA
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone—choose from designated slots
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Sharing is limited
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10 GB file sharing/storage limit
FAQs
Yes. You get a dedicated underwriter assistant who stays on your files during scheduled hours, so conditions don't need to be re-explained or rechecked.
You choose the schedule based on your pipeline volume and lock cycles. Hire an underwriter assistant part-time or full-time to fit how your team operates.
Yes. You can communicate with your assistant from anywhere using Slack, email, or the Wing app while they stay inside your LOS and condition queue.
Within scheduled hours, you can assign as much as needed when you outsource underwriter assistant support. Work continues without per-task limits or resets.
Extended coverage is available if you need to book an underwriter assistant across time zones or manage high-volume rate-lock cycles.
Most teams use Slack, email, or the Wing app. Your underwriter assistant services fit into your workflow so condition follow-ups don't get missed.
Wing provides a professional underwriter assistant for hire who stays on files, conditions, and re-submissions so locks don't expire and re-reviews don't pile up.
During scheduled hours, updates are handled quickly so files don't sit between conditions or miss lock timing.
Yes. Wing assistants are AI-trained and proficient in modern AI tools, alongside LOS platforms like Encompass and Calyx, so they work efficiently inside your existing stack.
Yes. Smaller teams often choose Wing over an underwriter agency when file volume increases but internal follow-through can't keep up.
Yes. Many lenders get underwriter assistant support part-time when condition volume picks up, without committing to a full-time credentialed hire.
