Prior to trying out Wing, ELW tried hiring freelance virtual assistants through Upwork and similar platforms, but had no luck. The hires were difficult to manage and did not deliver on promises. What’s more, Sacha spent more time than he wanted on screening and interviewing.
With Wing, Sacha does not need to worry about hiring and staffing anymore, and he can be sure that his assistants are highly skilled, deliver what is promised, and that they truly are part of the team.
At present, Sacha has 2 specialized Wing Assistants–Patricia, a graphic designer, and Cecilia, a social media marketer. Patricia, who maintains product listings and does photo/video editing for ELW, is proficient in Adobe Creative Suite tools, Canva, and Sketch Up.
Meanwhile, Cecilia is responsible for daily social posts, email campaigns, promotions, and engagement to the business’ social media profiles. Her experience with platforms like Buffer, Loomly, Klaviyo, WordPress, and Semrush make her a great fit for these responsibilities.
Prior to Patricia and Cecilia, other Wing assistants handled order and shipping, Amazon FBA, and customer service.