Virtual AR & Collections Specialist

Stop Chasing Payments to Protect Cash Flow

  • Reclaim 10–15 hours weekly from collections follow-up
  • Reduce overdue balances and keep aging under control
  • Dedicated AR specialist working inside your billing systems
4.8/5 avg.
Google N
Goodfirms N
Clutch N
Product Hunt
  • Leader in Managed Virtual Assistant Services
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10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

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Invoice reminders sent, payment commitments secured. No past-due accounts left uncontacted.

  • Tracked in NetSuite
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Payments posted, unapplied cash cleared. No aging discrepancies left unresolved.

  • Posted in QuickBooks
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90-day accounts followed up, escalations flagged. No aging buckets left unworked.

  • Reviewed in Bill.com
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Disputes logged, backup collected. No credit memos left unissued.

  • Managed in Salesforce

Your AR and Collections Specialist Handles

01
Invoicing
  • Create customer invoices
  • Check pricing and terms
  • Send invoice statements
02
Collections Follow-Up
  • Follow up on past-due accounts
  • Log collection calls
  • Set up payment plans
03
Cash Posting
  • Post incoming payments
  • Clear unapplied cash
  • Fix payment discrepancies
04
Dispute & Deductions
  • Review disputed invoices
  • Collect backup documents
  • Issue credit memos
05
AR Reporting
  • Pull aging reports
  • Track overdue balances
  • Update AR tracker

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Collections Break Down
Without Ownership

Your Wing AR & Collections Specialist is dedicated to your receivables process. They learn your billing cycles, customer history, credit terms, and escalation thresholds.

This isn’t shared coverage or generic admin support. It’s consistent ownership of follow-ups, disputes, and aging.

Structured AR Coverage for Ongoing Receivables

Wing’s AR and collections virtual assistant support operates with defined coverage hours, structured onboarding, and oversight designed for finance workflows to outsource accounts receivable.

Flexible, No-Commitment Monthly Plans

Increase hours during heavy billing cycles. Scale back when receivables stabilize. No long-term contracts or fixed headcount commitments.

Secure and Controlled Access

Access is role-based and limited to your approved financial systems. Activity is authenticated and logged to maintain accountability.

NDAs and Financial Controls

Every engagement includes signed NDAs. Your specialist follows your internal credit policies, approval thresholds, and escalation rules.

Coverage That Expands With Volume

If invoice volume increases or aging spikes, you can expand coverage without hiring or restarting training. Oversight keeps AR outsourcing execution consistent.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

AR & Collections Specialist Pricing

Hiring additional AR staff adds payroll, benefits, and long-term employment risk. Get dedicated receivables support at a predictable monthly cost through accounts receivable outsourcing.
Full-Time
16% Savings

$1,699/Month

  • 160 Hours per month
  • Dedicated AR & Collections Specialist
  • Free assistant replacement
  • Dedicated Success Manager
  • Ongoing training and oversight
  • Wing Workspace access
  • Aligned to project timelines
  • Team access sharing
  • Unlimited secure file storage
Part-Time

$1,099/Month

  • 80 Hours per month
  • Dedicated AR & Collections Specialist
  • Free replacement
  • Customer Success Manager
  • Ongoing training and oversight
  • Wing Workspace App
  • Scheduled dispatch coverage
  • Limited internal sharing
  • 10 GB secure storage

Popular Questions

Yes. Your AR & Collections Specialist works only with your finance team during scheduled hours. They learn your billing cycles, aging structure, credit terms, and escalation process so collections follow-up remains consistent.

Our accounts receivable services ensure you’re not retraining someone each week or letting accounts age because ownership has shifted. Wing is ideal for companies that want to outsource collections so cash flow doesn’t slip between billing cycles.

You set the schedule. Whether you need full-time or part-time virtual assistant support during billing cycles or month-end close, hours align with your finance team’s workflow.

Coverage can expand when invoice volume increases and scale back when receivables stabilize.

Yes. You can collaborate with your AR specialist from anywhere using the Wing app, Slack, email, or phone. Access remains structured and aligned with your financial systems.
Within scheduled hours, you can assign as many AR-related tasks as needed, like invoice follow-up, payment posting, dispute tracking, aging review, or collections outreach. There are no per-task limits.
Extended coverage is available for companies working across time zones or managing international receivables. Additional hours can be added without hiring additional internal staff.
Most finance teams use the Wing app, Slack, email, or a dedicated line. Your specialist works directly inside your accounting system, ERP, or billing platform based on approved access.

Wing AR & Collections Specialists are trained in billing workflows, cash application, dispute resolution, and structured collections follow-up. They operate within defined oversight to maintain consistency and accountability.

Companies evaluating options like AR outsourcing or a collections agency alternative often prioritize process ownership and stability, which is why dedicated coverage matters.

During scheduled hours, new requests and follow-up tasks are acknowledged quickly so invoice reminders and dispute resolution don’t stall.
Yes. Your specialist works inside your existing accounting systems, ERPs, CRMs, and billing platforms using role-based permissions.