Keep Policies Moving Without
Adding Headcount

Yes. You get a dedicated insurance agency virtual assistant assigned to your agency during your selected hours. They focus only on your renewals, claims follow-ups, applications, and service work, tasks that agencies often outsource through insurance BPO services.

Unlike a freelance virtual assistant or marketplace hire, your Wing remote insurance assistant works inside your systems, learns your carriers and processes, and stays aligned with how your agency operates.

You set the schedule. Whether you need a full-time virtual assistant for insurance agents or a part-time VA for insurance, coverage for renewals, claims, or busy service windows aligns with your agency’s operating hours.

Extended-hour and multi-time-zone support is available for agencies handling high service volume or peak renewal cycles.

Yes. Wing is a global virtual assistant company, so you can collaborate with your assistant through the Wing app, Slack, email, or phone—whether you’re in the office or remote.

Wing hires globally, including experienced virtual assistant professionals from the Philippines, ensuring strong English communication and reliable daily support.

Within your assistant’s scheduled hours, you can delegate unlimited virtual assistant tasks. That includes client follow-ups, data entry virtual assistant work, policy documentation, renewals, claims updates, system maintenance, and work typically handled through insurance back office outsourcing or teams that outsource insurance processing.

Yes. Wing provides extended and 24/7 virtual assistant coverage when needed. Agencies that require overnight, weekend, or multi-shift support can scale coverage without hiring additional in-house staff.

This helps prevent renewals, claims, and client requests from sitting outside business hours.

You can work with your virtual assistant through the Wing web app, Slack, mobile apps, email, or phone. Your assistant works inside the same systems your agency already uses.

Communication stays simple. No switching platforms or learning new software.

Wing Insurance Assistants are screened, English-fluent professionals trained for insurance service work, including renewals, claims follow-ups, policy documentation, and client communication.

Unlike a low-cost or unmanaged virtual assistant hire, Wing assistants operate under supervision with ongoing quality checks to keep service work consistent and accurate.

Yes. Your virtual assistant works directly inside your email, calendars, agency management systems, CRMs, and other virtual assistant software your team already uses.

No system overhaul required—your assistant integrates into how your agency already runs.

Wing provides ongoing support across all plans. In addition to your dedicated virtual assistant, you have a Client Success Manager and escalation support if needed. This is consistent with the support that top virtual assistant companies offer. That way, renewals, claims, and service work stay covered—even if volume increases or priorities shift.