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Logistics Virtual Assistant

Keep Freight Moving Even When Volume Spikes

  • Reclaim up to 10–20h/w from loads and dispatch
  • No more missed updates and nonstop follow-ups
  • Add steady dispatch coverage without adding to payroll
Free Consultation
Plans & Pricing

RATED ⭐⭐⭐⭐⭐

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Virtual assistant

Your Logistics VA Handles

Communication & Scheduling

Answer driver check-ins

Send pickup details

Schedule routes and loads

Load & Route Planning

Assign drivers to loads

Plan routes

Confirm pickup times

Driver & Carrier Support

Handle driver calls in transit

Fix delivery issues fast

Handle last-minute changes

Tracking & Dispatch Management

Track load statuses

Update dispatch systems

Confirm deliveries

Reporting & Organization

Track active loads

Flag delays

Keep dispatch records current

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End-of-Day Dispatch Recap

Travel 1

I assigned 12 loads, confirmed pickup times, and updated drivers with route details.

Vector

All pickups confirmed. Carriers notified and ETAs updated.

Group 1597880889

Followed up on delayed loads and fixed two route issues today.

Noun Tracking 7848499

No missed dispatch calls. Drivers updated and urgent load changes handled immediately.

Noun Report 5289233

Load board updated. Completed jobs closed and open loads tracked.

Invoice 1

Tomorrow’s routes are finalized and drivers briefed with pickup details.

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

  • Meet us to discuss your requirements

  • We shortlist talents for your review

  • We interview and assess candidates

  • The perfect Wing Assistant joins your team

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Real Results Delivered by Wing Virtual Assistants

Hear How Our Assistants Help Businesses Thrive

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Isaiah Brooks

Tron Solar

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“I’ve been with Wing now for about two years and my assistants they’re all fantastic.”

Ashley Jones

La Jolla Group

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“Wing general and executive assistants are extremely talented and affordable.”

Andrew Wolfe

Drone Brothers

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“I have 4 assistants from Wing and they have really turned my business around.”

Hannah Francois

Honey Nation Inc.

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“The recruitment process was absolutely wonderful. I recommend Wing”

Carlos Baltazar

Provida Family Medicine

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“They have done an exceptional job. Will work with you to meet your specific needs”

Amanda Green

Soul Pathology

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“I would certainly recommend the platform…great experience on my side.”

Andy Cloyd

Superfiliate, Inc

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“I’ve had my four VAs for years now, and they’ve worked out super well”

Philip Shepard

All Things NWA

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“I can’t recommend them enough.They are absolutely incredible.”

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TJ21 Media Group

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“Having a virtual assistant through Wing has really helped my business”

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Meagher Injury Lawyers

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Owner - Senior Care

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Merchynt

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“Having a virtual assistant through Wing has really helped my business”

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Luxy

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CSR

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Delivers responsive and professional customer support for general queries, complaints and feedbacks

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If Dispatch Stops, Everything Stops

When dispatch falls behind, you feel it fast.
Wing Logistics VAs keep loads moving despite volume spikes or sudden changes. 

No gaps in coverage. Backup and oversight are built into all Wing virtual assistant services, and Wing assistants are trained to execute dispatch work directly inside your systems.

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Dispatch Coverage Built for the Way You Run Ops

Wing provides coverage you can scale, terms you’re not locked into, and confidence that your data and process are protected, even during busy periods.

Scale coverage up during peak shipping periods and adjust as volume changes. No long-term contracts needed.

Driver, shipment, and customer information stays protected, with signed NDAs and dispatch procedures that follow your company’s standards.

Operational data is protected with secure systems built for transportation teams handling sensitive shipment and customer information.

Scale your dispatch operation with multiple assistants, supervisory oversight, and extended-hour coverage to keep freight moving and issues resolved around the clock.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive. 

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors. 

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry. 

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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FREE

Effortless Remote Work Management With the Wing Workspace App

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  • Screen recording
  • Task tracking, KANBAN boards
  • Chat
  • File sharing
  • Upskilling and training
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Hundreds of Stellar Client Reviews

★★★★★
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Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine MulveyDirector of Marketing
charlesgate.com
★★★★★
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Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Best decision you can make for your business is to work with Wing. Thanks Team.
Chris Mullaly
Chris MullalyFounder and Managing Partner
spiruscapitalpartners.com
★★★★★
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Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan SchiemannCo-Founder & CEO
livingspec.com
★★★★★
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I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey GalarzaCo-founder,
Orange Marketing
orangemarketing.com
★★★★★
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Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Roy ChuaPrincipal
AvidThink
avidthink.com

Logistics Assistant Pricing

Get dedicated dispatch coverage at a predictable monthly cost without hiring, onboarding, or adding to payroll.

Need help?

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Book Anytime, today, or this week
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Available between 6 to 9 PM PST weekdays

Full-Time

RECOMMENDED

$1499 /mo

$1,699/Month

* For first 3 months, then $1499 /mo

Sign Up
  • 160 Hours per month
  • Dedicated Logistics Assistant
  • Free assistant replacement
  • Dedicated Success Manager
  • Ongoing training and oversight
  • Wing Workspace access
  • Aligned to project timelines
  • Team access sharing
  • Unlimited secure file storage

Part-Time

36% Savings

$899 /mo

$1,099/Month

* For first 3 months, then $899 /mo

Sign Up
  • 80 Hours per month
  • Dedicated Logistics Assistant
  • Free replacement
  • Customer Success Manager
  • Ongoing training and oversight
  • Wing Workspace App
  • Scheduled dispatch coverage
  • Limited internal sharing
  • 10 GB secure storage
Google

Google

4.5
123 Reviews
4.8/5
Capterra

Capterra

4.7
51 Reviews
4.7/5
Good Firms

Goodfirms

4.8
10 Reviews
4.8/5
Clutch

Clutch

4.8
18 Reviews
4.8/5

Popular Questions

Yes. You get a dedicated supply chain virtual assistant focused only on your dispatch work during your scheduled hours.

This isn’t a rotating marketplace virtual assistant. Your virtual assistant learns your routes, drivers, load board, and how you run dispatch, so you’re not re-explaining things every week.

You set the schedule. Whether you need a full-time freight broker assistant or a part-time virtual assistant to outsource logistics during busy dispatch windows, coverage aligns with your operating hours.

If you need early mornings, evenings, or weekend dispatch support, your virtual assistant support can extend to match your workflow.

Absolutely. Wing operates as a global virtual assistant company, allowing you to work with your assistant from anywhere via the virtual assistant app, Slack, email, or phone.

Wing employs talent worldwide. Our logistics virtual assistants effectively function as a remote logistics coordinator, ensuring strong communication and reliability across regions.

It means you can assign as many virtual assistant tasks as needed within your assistant’s scheduled hours. From driver communications and load updates to data entry virtual assistant work and dispatch system updates, there’s no task cap.

This flexibility is a key advantage included with a managed virtual assistant provider like Wing, especially during high-volume shipping periods that would benefit from supply chain management outsourcing.

Yes. Wing offers extended and 24/7 virtual assistant coverage upon request. While standard plans cover set daily hours, operations that require overnight or weekend dispatch support can expand to 16/7 or full 24/7 coverage.

This structure is ideal for logistics teams that need round-the-clock coordination without managing multiple hires.

Wing supports multiple communication channels, similar to leading virtual assistant platforms and virtual assistant software used by modern operations teams. You can collaborate with your assistant via the Wing web app, Slack, mobile apps, email, phone, or custom setups.

This flexibility supports teams running virtual assistants for small business logistics workflows or enterprise dispatch operations.

Wing Logistics Dispatchers are college-educated, fluent English speakers who complete rigorous screening and ongoing virtual assistant training.

Unlike a cheap virtual assistant or an unmanaged hire, Wing assistants are supervised by an operations team and trained for high-pressure dispatch work like real-time coordination, accuracy, and issue resolution—making Wing one of the more dependable virtual assistant companies for logistics outsourcing.

Wing guarantees responses within three minutes. Whether you’re requesting route updates, driver check-ins, or load status confirmations, your personal virtual assistant operates with speed and urgency.

Wing’s global workforce—including talent comparable to top Philippines virtual assistant company teams—is trained to maintain fast response times and consistent communication during live dispatch hours.

Yes. Your assistant can work inside nearly any tools you already use—dispatch systems, TMS platforms, email, calendars, GPS tracking tools, and other virtual assistant software. Wing handles onboarding and setup so your virtual assistant service integrates smoothly with your existing logistics tech stack.

Wing provides ongoing support across all plans. As one of the top virtual assistant companies, Wing assigns a dedicated Client Success Manager and offers fast escalation when needed. This ensures your experience—from onboarding to daily dispatch operations—remains reliable, responsive, and aligned with the expectations of teams using professional virtual assistant services in the USA and globally.

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