Entry
Mid
Expert
Entry
7+ Years
Entry
Executive Assistant
Dedicated and results-driven Finance Analyst with a proven track record of success
analysis, budgeting, and strategic planning. Possesses excellent communication
skills, effective time management, and discretion. Dedicated to facilitating smooth
operations and enhancing productivity for executives and their teams. I am seeking
new opportunities to leverage my skills and contribute to the success of a dynamic
organization.
Executive Assistant,Aspire Capital
May 2023 – Apr 2025
- Develop and maintain technical documentation, including system manuals, standard operating procedures, and user guides.
- Document configurations, changes, and upgrades to ensure a comprehensive knowledge base.
- Maintain accurate records of inventory levels, order new equipment when necessary, and ensure proper disposal of outdated items.
Credit Analyst, F2 Logistics Phils. Inc.
Feb 2022 – Apr 2023
- Oversee the implementation and administration of the container deposit refund program in compliance with relevant regulations and policies.
- Implement and monitor systems for tracking and reporting financial transactions related to the container deposit program.
- Analyze data to identify trends, assess program impact, and recommend improvements.
Finance Analyst, F2 Logistics Phils. Inc.
Jan 2018 – Mar 2023
- Conducted comprehensive financial analysis to support strategic decision- making, including trend analysis, variance analysis, and forecasting
- Collaborated with cross-functional teams to provide financial insights, contributing to improved business performance and cost optimization.
- Prepared and presented financial reports to senior management, highlighting key performance indicators and areas for improvement.
Special Skills
Data Analysis
Preparing Presentations
Admin Tasks
Database Management
Tools Used
Mid
10+ Years
Mid
Executive Assistant
An experienced virtual professional specializing in executive assistance and
operations management. I possess the expertise, adaptability, and strong ethic
necessary to contribute to the success of your organization.
Executive Assistant, American Home Central
Feb 2023 – Jan 2025
- In charge of rentals: oversee property listings, tenant screening, lease agreements, and maintenance.
- Transaction Coordinator: manages real estate transactions from initiation to completion.
- Mediator between clients, contractors, etc.: facilitate effective communication and foster positive relationships
- Bookkeeping and expense tracking: manage financial records, reconcile accounts, and generate reports.
Executive Assistant, Optimal Home Buyers
May 2020 – Jan 2023
- Oversee and optimize operational activities, driving efficiency and ensuring business objectives are achieved.
- Creating and developing SOPs for agents
- Monitor key performance indicators and implement process improvements to enhance productivity and effectiveness.
- Responsible for overseeing contracts, leases, addendums, and all written correspondences with tenants, contractors, sellers, and buyers.
Marketing Assistant, The Mary Cox Team
Jan 2015 – Feb 2020
- Handled social media platforms including Facebook, Twitter, LinkedIn, and Pinterest, crafting and curating content for posting.
- Produced weekly reports such as Seller updates, Total Market Overview, and Analytics Reports to assess Marketing performance.
- Managed print advertisements like flyers, newspaper ads, monthly newsletters, and postcards.
- Overlooked website management, email campaigns, data entry, and correspondence with contractors and support teams.
Special Skills
Process Optimization
Appointment setting
Client Management
Social Media Marketing
Email Marketing
Property Management
Tools We Use
Expert
12+ Years
Expert
Executive Assistant
Marketing-savvy EA with strong admin, coordination, and client support skills. Experienced in property listings, marketing, and team collaboration.
Executive Assistant, NH DISCOUNTS
Mar 2024 – May 2025
- Calendar Management (handling meetings and appointment schedules for both work and personal-related events).
- Email Management (inbox management, sorting emails, answering emails, delegating emails to the specific persons involved).
- Video and Photo editing using Canva. and Filmora
- Handling customer inquiries/concerns via Zendesk.
- Researching products and communicating with suppliers on Alibaba.
Executive Assistant, Solanda Enterprise
Feb 2015 – Feb 2022
- Calendar Management (handling meetings and appointment schedules for both work and personal-related events).
- Handles collections of business and property rentals.
- Answer and screen incoming calls and initiate contact or calls as requested.
- Prepares documents such as Deed of Sale, Request Letters, Affidavits, Secretary's Certificate
- Handles some Accounting tasks such as bank transactions (deposits and withdrawals), purchasing foreign currencies, communicating with banks, and preparing telegraphic transfers.
Executive Assistant Department of Trade & Industry, Philippines
Dec 2013 – Jan 2015
- Answer, screen & route telephone calls, and use appropriate telephone etiquette
- Prepares the minutes of the meeting.
- Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters.
Special Skills
Sales outreach
Appointment setting
Social Media Marketing
Client Management
Admin Tasks
Preparing Presentations
Tools We Use
Entry
7+ Years
Entry
Sales Development Rep (SDR)
Hardworking and self-motivated Sales Development Representative in contributing
expertise to enhance organizational efficiency. Able to focus on work without the
need of supervision.
Sales Development Representative, Callbox Inc.
Jun 2022 - Feb 2025
- Utilize tools such as LinkedIn, CRM platforms, and lead generation software to
compile and qualify leads for outreach. - Initiate contact with potential clients through strategic outbound efforts
including cold calls, personalized email sequences, LinkedIn InMails, and
social media outreach. - Follow up on inbound inquiries and marketing-generated leads, nurturing
them through the sales funnel. - Establish trust and rapport by understanding client pain points and aligning
solutions to their needs. - Assess and qualify leads based on set criteria to determine readiness for
hand-off to Account Executives or other members of the sales team.
Account Sales Specialist, Sutherland Global Services
Mar 2020 – May 2022
- Acted as the main communication point for ground service personnel,
ensuring timely assistance and coordination for after-hours requests. - Delivered consistent and high-quality customer service, contributing to a
90%+ customer satisfaction rating. - Assisted customers with inquiries, billing concerns, and service requests
related to AT&T products and services. - Maintained accurate records of customer interactions and ensured follow-
through on outstanding issues to support first-call resolution efforts.
Technical Sales Support, VXI Global Solutions
Jan 2018 – Feb 2020
- Serve as the first point of contact for customers seeking support with
telecom-related products and services. - Assist customers in understanding service plans, billing concerns, product
features, and account upgrades. - Handle basic technical and service-related issues by walking customers
through solutions over phone, chat, or email. - Create support tickets or escalate complex concerns to higher-tier specialists
when needed.
Special Skills
Client Management
Sales Outreach
Lead prospecting
Customer Support
Tools We Use
Mid
9+ Years
Mid
Sales Development Rep (SDR)
Results-driven Sales and Account Management professional with experience
supporting regional sales teams and managing accounts across multiple U.S.
territories, including Colorado, Montana, New Mexico, Utah, and Arizona.
Sales Account Executive, Service Source
March 2023 - Feb 2025
- Perform product demonstrations virtually to showcase key features, benefits,
and value to potential customers. - Conduct outbound cold calls to prospective clients to introduce and promote
client products or services.
Engage potential leads by providing clear and concise information about
offerings, and addressing initial questions and concerns. - Qualify leads based on set criteria and pass promising opportunities to the
appropriate sales or account manager. - Maintain accurate records of outreach, follow-ups, and client interactions
using spreadsheets or CRM tools.
Cold Caller, Outbound Sales Credit Repair Beast
Jan 2022 - March 2023
- Conducted outbound cold calls and follow-up calls to potential clients to
promote credit repair services. - Explained service offerings and guided leads through the credit repair
process to increase conversions. - Performed credit analysis using Credit Repair Cloud (CRC) to assess client
needs and provide accurate recommendations.
Scheduled and coordinated appointments for consultations and service
onboarding. - Maintained detailed records of client interactions and follow-ups in the CRM
system.
Appointment Setter, Sales Caller T-Mobile for Business | TDCX
June 2021 - Dec 2021
- Schedule appointments or consultations between prospects and sales
representatives, ensuring accuracy in time zones and availability. - Maintain a consistent call volume while following up with warm and cold leads
to maximize conversion opportunities. - Follow call scripts and outreach sequences while adapting tone and
messaging to suit individual prospects. - Confirm appointments and send calendar invites or reminders via email, SMS,
or CRM-integrated systems.
Meet or exceed daily, weekly, and monthly appointment-setting targets.
Customer Service Representative, Teleperformance
Mar 2016 - May 2021
- Serve as the first point of contact for customers via phone, email, live chat, or
social media, delivering prompt and professional support. - Handle inquiries related to products, services, billing, technical issues, and
order status with clarity and efficiency. - Resolve customer complaints and concerns with empathy and
professionalism while maintaining company policies. - Escalate complex issues to the appropriate departments or supervisors when
necessary.
Process returns, exchanges, and refunds in accordance with company
policies.
Special Skills
Sales outreach
Appointment setting
Lead prospecting
B2B Telemarketing
Sales outreach
Appointment setting
Tools We Use
Expert
13+ Years
Expert
Sales Development Rep (SDR)
As a driven sales professional with a decade of experience in inbound and outbound
sales, I have honed my skills as a Sales Development Representative to an Account
Executive demonstrating exceptional performance in prospecting, lead qualification,
appointment setting, and closing of deals. My experience has cultivated robust
communication, interpersonal, and problem-solving skills, critical for fostering
durable client relationships. I am passionate about exceptional customer service and
continuous improvement in sales processes.
Sales Account Executive, EXL Service Inc. USA
June 2022 - Jan 2025
- Manage the full sales cycle from prospecting and initial outreach to contract
negotiation and closing deals. - Build and nurture strong relationships with key decision-makers and
stakeholders within assigned accounts. - Conduct in-depth discovery calls to understand client needs, identify pain
points, and tailor solutions accordingly. - Identify upselling and cross-selling opportunities to drive account growth and
retention. - Deliver compelling product demonstrations and presentations that highlight
value propositions and ROI.
Business Development Representative Curogram Inc., California, USA
April 2020 - April 2022
- Identify and research potential clients and new business opportunities
through outbound prospecting and strategic outreach. - Engage with prospects via cold calls, emails, social media, and networking to
generate qualified leads. - Conduct needs assessments and qualification calls to understand client
challenges and determine fit.
Sales Representative, TDCX
Feb 2017 - Mar 2020
- Handled Flower and Plant Delivery Account
- Handled Electronic Devices for Trucks account
- Handled Pre-Packed Meals Account
- Handled Telco Account
- Handled Gaming Account
- Handled Hotel Booking Account
Senior Customer Advocate, Seasonal Account Sykes Asia
May 2012 - Jan 2017
- Handle Health Care Insurance account
Outbound/Inbound Calling
Worked for two (2) pioneer sales development teams by identifying qualifying,
or creating new leads for account executives and sales representatives.
Acted as the initial point of contact - Validated information to set demos with the business on behalf of the
account. - Executives and qualified clients are eligible for different insurance plans
through outbound calling.
Special Skills
Sales outreach
Appointment setting
Lead prospecting
B2B Telemarketing
CRM Automation
Cold Email Campaigns
Tools We Use
Entry
3+ Years
Entry
General Virtual Assistant
Detail-oriented Virtual Assistant with experience in administrative support,
social media, and business operations (local). Skilled in managing complex
workflow, handling confidential information, and streamlining operations for
efficiency. Highly adaptable, tech-savvy, and ready to bring organization &
creativity to the team.
Freelance, Virtual Assistant
Aug 2023 - Feb 2025
- Provided remote administrative support to clients, handling scheduling, data
entry, and customer inquiries. - Organized email correspondence and calendar management, streamlining
daily workflows. - Utilized productivity tools like Google Workspace, Trello, and Slack to improve
task efficiency.
Freelance, Administrative Assistant
May 2022 - Aug 2023
- Managed document control systems, ensuring all regulatory and operational
files were up to date. - Assisted in preparing and submitting reports and maintaining databases for various companies.
- Provided data entry and organizational support, enhancing business productivity.
Snacky Packy Café, Self Employed/Owner
Jan 2022 - Apr 2022
- Developed and implemented marketing strategies that increased customer
base by 30% - Managed day-to-day administrative tasks, including record-keeping and
inventory tracking. - Oversaw budgeting and forecasting to maintain profitability.
Special Skills
Admin Tasks
Appointment setting
Graphic Design
Data Entry
Tools We Use
Mid
4+ Years
Mid
General Virtual Assistant
Experienced Assistant with experience in admin and marketing support. Skilled in scheduling, event coordination, email comms, and content creation. Supports brand growth and efficient operations.
Virtual Assistant, Redwood Design and Construct
June 2023 - Jan 2025
- Processed and sent purchased orders for suppliers
- Maintained an up-to-date filing system to ensure easy access to documents when needed
- Administered contracts between Redwood Design and Construct and its suppliers and sub-contractors, ensuring accuracy and compliance with applicable laws
- Prepared Bill of Quantities (BOQ) and Take Offs
- Assisted in the preparation of presentations, documents, and other materials needed for meetings.
Administrative Assistant, Technical Education & Skills Authority
Dec 2021 - May 2023
- Created and maintained paper and electronic filing systems, resulting in improved organizational efficiency
- Reconciled accounts payable and accounts receivable to ensure accurate financial records
Assisted efficiently in processing procurement
Skilled in using various software applications and programs including Microsoft Office and
Adobe Creative Suite. - Experienced with social media and communications platforms.
Special Skills
Sales outreach
Appointment setting
Lead prospecting
B2B Telemarketing
Sales outreach
Appointment setting
Tools We Use
Expert
4+ Years
Expert
General Virtual Assistant
Expertise in administering contracts and purchase orders and ensuring compliance
while enhancing organizational efficiency through innovative filing systems. Proven
ability to streamline office operations and deliver exceptional customer service,
demonstrating strong critical thinking and problem-solving skills. Adept at
multitasking in high-pressure environments, consistently achieving operational goals,
and supporting team success.
Virtual Assistant, Redwood Design and Construct
June 2023 - Jan 2025
- Processed and sent purchased orders for suppliers
- Maintained an up-to-date filing system to ensure easy access to documents when needed
- Administered contracts between Redwood Design and Construct and its suppliers and sub-contractors, ensuring accuracy and compliance with applicable laws
- Prepared Bill of Quantities (BOQ) and Take Offs
- Utilized Microsoft Office Suite, Google Suite, and Adobe proficiently for document creation and editing.
- Conducted online searches to locate relevant resources or information requested by clients or colleagues.
- Assisted in the preparation of presentations, documents, and other materials needed for meetings.
Administrative Assistant, Technical Education & Skills Authority
Dec 2021 - May 2023
- Created and maintained paper and electronic filing systems, resulting in improved organizational efficiency
- Reconciled accounts payable and accounts receivable to ensure accurate financial records
- Assisted efficiently in processing procurement
Skilled in using various software applications and programs including Microsoft Office and
Adobe Creative Suite. - Experienced with social media and communications platforms.
Special Skills
Sales outreach
Appointment setting
Lead prospecting
B2B Telemarketing
Tools We Use
