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Hire Managed Virtual Assistants






    Community & Membership Virtual Assistant

    Members Shouldn't Go Quiet While Renewals Go Untracked

    Community-Membership-Assistant
    10,000+ Active Assistants Powering 10,000+ Companies

    What Wing Assistants Get Done Every Day

    Check (1)
    New member welcomed and onboarding materials sent. No joins going unacknowledged.
    • Sent via Circle
    Check (1)
    Disengaged members flagged and follow-up sent. No quiet members going unnoticed.
    • Updated in Airtable
    Check (1)
    Upcoming event posted and promoted in community. No events going unannounced.
    • Posted in Skool
    Check (1)
    Renewal reminder sent to members approaching expiry. No lapsing memberships going uncontacted.
    • Sent via Mailchimp

    Your Community & Membership Virtual Assistant Handles

    01
    Member Onboarding
    • Send welcome messages
    • Send onboarding materials
    • Log new members in system
    02
    Engagement Tracking
    • Monitor member activity levels
    • Flag disengaged or quiet members
    • Send re-engagement outreach
    03
    Event Coordination
    • Schedule community events
    • Post event announcements
    • Track attendance and follow up
    04
    Content Posting
    • Post scheduled community content
    • Publish announcements on time
    • Maintain consistent posting cadence
    05
    Renewal Follow-Up
    • Send renewal reminders
    • Follow up on lapsed memberships
    • Track renewal outcomes
    06
    Community Administration
    • Update member records and logs
    • Prepare weekly summaries
    • Flag membership issues for review

    How it Works

    Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
    • Step 1
      Meet us to discuss
      your requirements
    • Step 2
      We shortlist talents
      for your review
    • Step 3
      We interview and
      assess candidates
    • Step 4
      The perfect Wing Assistant joins your team

    Measured Results Across Teams

    Real companies. Defined ownership. Measurable outcomes.

    Delegate Everything but Leadership.

    Members Don’t Go Quiet From Churn—They Go Quiet From Missed Follow-Up

    You can’t onboard new members, track engagement, and follow up on renewals while coaching. But engagement doesn’t maintain itself.

    Your Wing Virtual Assistant stays inside your community platform so onboarding, engagement, and renewals keep moving.

    How Wing Keeps Communities Active

    This isn’t a freelancer setup—one virtual assistant stays on your member onboarding, engagement tracking, and renewal follow-ups, backed by support, so your community doesn’t go quiet between your posts.

    Flexible, No-Commitment Monthly Support

    Add support when membership grows or engagement drops. Scale back when things stabilize without changing how work gets handled.

    NDAs and System-Level Access Control

    Your assistant works inside your community platform with defined permissions. You control what gets accessed, posted, and updated.

    Secure and Compliance-Ready

    Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit and at rest, with restricted and logged access.

    Coverage That Doesn't Go Quiet Between Posts

    One assistant stays on your member activity and renewal calendar day to day. If coverage expands, work continues without re-explaining or losing context.

    We Meet Challenging Talent Needs and Ensure Ongoing Success

    Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

    Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

    Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

    If quality is your goal, Wing remains the best choice in this industry.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Rolepage We Meetsec

    Operational Ownership, Powered by the Wing Workspace App

    Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

    • Real-time task visibility and status tracking
    • Documented workflows with built-in oversight
    • Structured handoffs and cross-time-zone continuity
    App Img 2x (1)
    Logo (1)

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    Highly Rated by Operations & Leadership Teams

    4.5

    Google Cicle
    123 Reviews on Google

    4.7

    Capterra N
    51 Reviews on Capterra

    4.8

    Goodfirms N
    10 Reviews on Goodfirms

    4.8

    Clutch N
    18 Reviews on Clutch

    Hundreds of Stellar Client Reviews

    Clutch N
    Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
    Christine Mulvey
    Christine Mulvey
    Director of Marketing
    charlesgate.com
    Google Cicle
    I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
    Kelsey Galarza
    Kelsey Galarza
    Co-founder, Orange Marketing orangemarketing.com
    Google Cicle
    Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
    Chris Mullaly
    Chris Mullaly
    Founder and Managing Partner spiruscapitalpartners.com
    Capterra N
    Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
    Roy Chua
    Roy Chua
    Principal AvidThink avidthink.com
    Google Cicle
    Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
    Dylan Schiemann
    Dylan Schiemann
    Co-Founder &CEO
    livingspec.com
    1921
    What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
    Marysa C
    Marysa C.
    Mid-Market (51-1000 emp.)

    Community & Membership Virtual Assistant Pricing

    Part-time or full-time coverage available, with bilingual support if your member base requires it.

    Either way, one person stays on your community operations, and no member slips through from a missed touchpoint.

    Full-Time

    $1,199/Month

    • 160 Hours per month
    • Dedicated Community & Membership VA
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Workspace App
    • Your timezone—any hours you want
    • Share with colleagues
    • Unlimited file sharing/storage
    Part-Time

    $600/Month

    • 80 Hours per month
    • Dedicated Community & Membership VA
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Workspace App
    • Your timezone—choose from designated slots
    • Sharing is limited
    • 10 GB file sharing/storage limit

    Popular Questions

    Yes. You get a dedicated community management assistant who stays on your member activity and renewal calendar during scheduled hours, so nothing needs to be re-explained or followed up repeatedly.

    You choose the schedule based on your membership size and community activity. Whether you hire a community management assistant part-time or full-time, coverage fits how your operation runs.

    Yes. You can communicate with your assistant from anywhere using Slack, email, or the Wing app while they stay on your community platform and member tracking tools.
    Within scheduled hours, you can assign as much work as needed when you outsource community management assistant support. Member onboarding, engagement tracking, and renewal follow-ups continue without per-task limits or resets.
    Extended coverage is available if you need to book a community management assistant across time zones or manage high membership volume consistently.
    Most creators and coaches use Slack, email, or the Wing app. Your community management assistant services fit into your existing workflow so member follow-ups and renewal reminders don't get missed.
    Wing provides a professional community management assistant who stays on onboarding, engagement, and renewals so members stay engaged and nothing falls through between sessions.
    During scheduled hours, updates are handled quickly so new members don't go unacknowledged and renewal windows don't close uncontacted.
    Yes. Your community management assistant for hire works inside tools like Circle, Mighty Networks, Skool, Slack, and Airtable with approved access.
    Yes. Many creators get a community management assistant for small business use when membership grows but onboarding and engagement can't keep up.