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“The bilingual aspect and the flexibility of Wing has been beneficial for us.”
Isaiah Brooks
Tron Solar
RATED













I handled 17 client calls, updated coverage, and booked 6 renewal reviews on your calendar.
All new applications submitted. Details verified, documents collected, and notes logged in your CRM.
I followed up on open claims and secured 5 outstanding documents from carriers this week.
No emails sitting. Urgent claims escalated and client questions handled.
Your renewal pipeline is current. Expiring policies flagged and endorsements processed.
Next week’s client reviews are confirmed and prepped with updated coverage summaries.
Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

Hear How Our Assistants Help Businesses Thrive
Tron Solar
La Jolla Group
Drone Brothers
Honey Nation Inc.
Provida Family Medicine
Soul Pathology
Superfiliate, Inc
All Things NWA
TJ21 Media Group
Meagher Injury Lawyers
Owner - Senior Care
Merchynt
Luxy
We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
Helps co-ordinate appointments with patients, data-entry and insurance filing
Discover expert-tier talent to help with presentations, proposals and more
Engages with prospects, grows your sales pipeline and drives sales
Delivers responsive and professional customer support for general queries, complaints and feedbacks
Insurance virtual assistants are trained for insurance work from day one, and oversight is built in. You never have to train, manage, or chase follow-ups.
Your insurance virtual assistant handles day-to-day renewals, claims follow-ups, and policy admin. No need to hire or manage another CSR.
Relying on Wing means you’re not left scrambling when renewal season gets heavy or claims pile up. Coverage always adjusts to your workload, and security is handled.
You can scale coverage up during renewal season and adjust as volume changes. You won’t be locked into a long-term contract.
Client data stays protected, with signed NDAs and procedures that follow your agency’s standards and carrier requirements.
Your client information is protected under SOC 2–certified and HIPAA-compliant systems, built for agencies handling sensitive policy and claims data.
Add more coverage as volume grows, including team support and extended hours, so renewals and claims don’t sit, even when workload increases.
Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Wing virtual insurance assistants take renewals, claims, paperwork, and client follow-ups off your plate. Add daily insurance coverage for less than the cost of one in-house CSR.
Insurance virtual assistant services are offered on a part-time and full-time basis.
$1499 /mo
* For first 3 months, then $1499 /mo
$899 /mo
* For first 3 months, then $899 /mo
Yes. You get a dedicated insurance agency virtual assistant assigned to your agency during your selected hours. They focus only on your renewals, claims follow-ups, applications, and service work, tasks that agencies often outsource through insurance BPO services.
Unlike a freelance virtual assistant or marketplace hire, your Wing remote insurance assistant works inside your systems, learns your carriers and processes, and stays aligned with how your agency operates.
You set the schedule. Whether you need a full-time virtual assistant for insurance agents or a part-time VA for insurance, coverage for renewals, claims, or busy service windows aligns with your agency’s operating hours.
Extended-hour and multi-time-zone support is available for agencies handling high service volume or peak renewal cycles.
Yes. Wing is a global virtual assistant company, so you can collaborate with your assistant through the Wing app, Slack, email, or phone—whether you’re in the office or remote.
Wing hires globally, including experienced virtual assistant professionals from the Philippines, ensuring strong English communication and reliable daily support.
Yes. Wing provides extended and 24/7 virtual assistant coverage when needed. Agencies that require overnight, weekend, or multi-shift support can scale coverage without hiring additional in-house staff.
This helps prevent renewals, claims, and client requests from sitting outside business hours.
You can work with your virtual assistant through the Wing web app, Slack, mobile apps, email, or phone. Your assistant works inside the same systems your agency already uses.
Communication stays simple. No switching platforms or learning new software.
Wing Insurance Assistants are screened, English-fluent professionals trained for insurance service work, including renewals, claims follow-ups, policy documentation, and client communication.
Unlike a low-cost or unmanaged virtual assistant hire, Wing assistants operate under supervision with ongoing quality checks to keep service work consistent and accurate.
Wing guarantees responses within three minutes during active service hours. Whether you’re assigning follow-ups, requesting documents, or checking renewal status, your personal virtual assistant responds quickly and keeps work moving.
Yes. Your virtual assistant works directly inside your email, calendars, agency management systems, CRMs, and other virtual assistant software your team already uses.
No system overhaul required—your assistant integrates into how your agency already runs.
Wing
Wing Assistant
2150 Shattuck Ave,
Berkeley, CA 94704
251 Little Falls Drive,
Wilmington, DE 19808
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