Keep Freight Moving Even
When Volume Spikes

Yes. You get a dedicated supply chain virtual assistant focused only on your dispatch work during your scheduled hours.

This isn’t a rotating marketplace virtual assistant. Your virtual assistant learns your routes, drivers, load board, and how you run dispatch, so you’re not re-explaining things every week.

You set the schedule. Whether you need a full-time freight broker assistant or a part-time virtual assistant to outsource logistics during busy dispatch windows, coverage aligns with your operating hours.

If you need early mornings, evenings, or weekend dispatch support, your virtual assistant support can extend to match your workflow.

Absolutely. Wing operates as a global virtual assistant company, allowing you to work with your assistant from anywhere via the virtual assistant app, Slack, email, or phone.

Wing employs talent worldwide. Our logistics virtual assistants effectively function as a remote logistics coordinator, ensuring strong communication and reliability across regions.

It means you can assign as many virtual assistant tasks as needed within your assistant’s scheduled hours. From driver communications and load updates to data entry virtual assistant work and dispatch system updates, there’s no task cap.

This flexibility is a key advantage included with a managed virtual assistant provider like Wing, especially during high-volume shipping periods that would benefit from supply chain management outsourcing.

Yes. Wing offers extended and 24/7 virtual assistant coverage upon request. While standard plans cover set daily hours, operations that require overnight or weekend dispatch support can expand to 16/7 or full 24/7 coverage.

This structure is ideal for logistics teams that need round-the-clock coordination without managing multiple hires.

Wing supports multiple communication channels, similar to leading virtual assistant platforms and virtual assistant software used by modern operations teams. You can collaborate with your assistant via the Wing web app, Slack, mobile apps, email, phone, or custom setups.

This flexibility supports teams running virtual assistants for small business logistics workflows or enterprise dispatch operations.

Wing Logistics Dispatchers are college-educated, fluent English speakers who complete rigorous screening and ongoing virtual assistant training.

Unlike a cheap virtual assistant or an unmanaged hire, Wing assistants are supervised by an operations team and trained for high-pressure dispatch work like real-time coordination, accuracy, and issue resolution—making Wing one of the more dependable virtual assistant companies for logistics outsourcing.

Wing guarantees responses within three minutes. Whether you’re requesting route updates, driver check-ins, or load status confirmations, your personal virtual assistant operates with speed and urgency.

Wing’s global workforce—including talent comparable to top Philippines virtual assistant company teams—is trained to maintain fast response times and consistent communication during live dispatch hours.