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    Orthopedic Virtual Assistant

    You Shouldn’t Be the One Chasing Authorizations

    NEW-Orthopedic-Assistant
    10,000+ Active Assistants Powering 10,000+ Companies

    What Wing Assistants Get Done Every Day

    Check (1)

    Five prior authorizations submitted. Three approvals cleared for next week.

    • Updated in payer portal
    Check (1)

    MRI requests followed up. One approved, one escalated to payer rep.

    • Handled via phone
    Check (1)

    Cancelled procedure rescheduled and slot refilled from referrals.

    • Updated in EHR
    Check (1)

    Tomorrow’s surgical schedule reviewed. No cases pending authorization.

    • Reviewed in EHR

    Your Orthopedic Virtual Assistant Handles

    01
    Surgery & Imaging Scheduling
    • Schedule surgical cases
    • Book imaging appointments
    • Confirm post-op visits
    02
    Prior Authorizations
    • Verify insurance eligibility
    • Submit authorization requests
    • Track auth approvals
    03
    Referral Coordination
    • Process incoming referrals
    • Request medical records
    • Follow up referrers
    04
    Patient Communication
    • Answer patient calls
    • Send appointment reminders
    • Relay pre-op instructions
    05
    Surgery Coordination
    • Confirm surgery dates
    • Send surgery instructions
    • Verify surgery clearances
    06
    Documentation & Reporting
    • Update EHR notes
    • Log authorization status
    • Run schedule reports

    How it Works

    Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
    • Step 1
      Meet us to discuss
      your requirements
    • Step 2
      We shortlist talents
      for your review
    • Step 3
      We interview and
      assess candidates
    • Step 4
      The perfect Wing Assistant joins your team

    Measured Results Across Teams

    Real companies. Defined ownership. Measurable outcomes.

    Delegate Everything but Leadership.

    Cases Stall When Authorizations Aren’t
    Followed Up

    You can’t track every authorization, referral, and case all day, but they still need constant follow-up to move forward.

    Your Wing Virtual Assistant works inside your systems to submit, follow up, and push approvals through before cases stall or get delayed.

    How Wing Keeps Cases Moving Without You

    This isn’t a freelancer setup. One person runs your cases day to day, backed by Wing support, so work doesn’t stop or come back to you.

    Flexible, No-Commitment Monthly Support

    When surgical volume increases, authorizations don’t fall behind. Coverage expands so cases keep moving.

    Secure and Compliance-Ready

    Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted (SSL 2048-bit, AES-256) with restricted, logged access.

    NDAs and Role-Based Access Control

    Your assistant works within defined permissions. Updates happen without you double-checking.

    Dedicated Assistant with Backup Coverage

    One assistant runs your workflow. If something changes, coverage steps in so cases don’t stall.

    We Meet Challenging Talent Needs and Ensure Ongoing Success

    Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

    Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

    Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

    If quality is your goal, Wing remains the best choice in this industry.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Rolepage We Meetsec

    Operational Ownership, Powered by the Wing Workspace App

    Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

    • Real-time task visibility and status tracking
    • Documented workflows with built-in oversight
    • Structured handoffs and cross-time-zone continuity
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    Logo (1)

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    Highly Rated by Operations & Leadership Teams

    4.5

    Google Cicle
    123 Reviews on Google

    4.7

    Capterra N
    51 Reviews on Capterra

    4.8

    Goodfirms N
    10 Reviews on Goodfirms

    4.8

    Clutch N
    18 Reviews on Clutch

    Hundreds of Stellar Client Reviews

    Clutch N
    Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
    Christine Mulvey
    Christine Mulvey
    Director of Marketing
    charlesgate.com
    Google Cicle
    I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
    Kelsey Galarza
    Kelsey Galarza
    Co-founder, Orange Marketing orangemarketing.com
    Google Cicle
    Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
    Chris Mullaly
    Chris Mullaly
    Founder and Managing Partner spiruscapitalpartners.com
    Capterra N
    Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
    Roy Chua
    Roy Chua
    Principal AvidThink avidthink.com
    Google Cicle
    Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
    Dylan Schiemann
    Dylan Schiemann
    Co-Founder &CEO
    livingspec.com
    1921
    What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
    Marysa C
    Marysa C.
    Mid-Market (51-1000 emp.)

    Orthopedic Virtual Assistant Pricing

    Choose part-time or full-time, with a U.S.-based or global assistant.
    Either way, you have consistent ownership over your cases and authorizations, and work doesn’t come back to you.

    Full-Time
    16% Savings

    $1,999/Month

    • 160 Hours per month
    • Dedicated Orthopedic Virtual Assistant
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Workspace App
    • Your timezone - Any hours you want
    • Share with colleagues
    • Unlimited file sharing/storage
    Part-Time

    $1,299/Month

    • 80 Hours per month
    • Dedicated Orthopedic Virtual Assistant
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Workspace App
    • Your timezone—choose from designated slots
    • Sharing is limited
    • 10 GB file sharing/storage limit

    Popular Questions

    Yes. Your assistant works only with your practice during scheduled hours. They learn your surgery scheduling process, prior authorization workflows, referral handling, and how your team uses the EHR so work stays consistent. You’re not re-explaining your system or shifting cases between different people. One person stays responsible for your case flow day to day.
    You set the schedule based on surgical volume, referral flow, and authorization workload. Coverage can match your clinic hours or expand during heavier case periods. Hours can increase when authorizations or referrals stack up and scale back when volume stabilizes. It adjusts to how your practice actually runs.
    Yes. You can collaborate with your assistant from anywhere using the Wing app, Slack, email, or phone. They work directly inside your EHR, scheduling system, and payer portals, so cases keep moving even if you’re not in the clinic. You’re not tied to one location. Access stays consistent wherever you’re working.
    Within scheduled hours, you can assign as much work as needed. That usually means prior auth follow-ups, referral tracking, surgery scheduling, imaging coordination, and EHR updates getting handled as they come up. You don’t have to decide what fits before handing it off. If it’s part of keeping cases moving, it gets done.
    If your practice needs extended hours for authorizations, patient calls, or multi-location scheduling, coverage can be expanded. You don’t need to stack multiple hires to make that work. The setup adjusts based on your surgical volume and referral flow. It scales without disrupting your workflow.
    Most practices use the Wing app, Slack, email, or a dedicated line. Your assistant works directly inside your scheduling system, EHR, and payer portals with approved access. You’re not managing work in a separate platform. It fits into how your team already operates.

    Wing assistants are trained professionals, not freelancers you have to manage. We offer assistants both locally and globally, trained in orthopedic workflows like prior authorizations, referral coordination, surgery scheduling, and documentation.

    They’re also trained on AI tools and AI-driven workflows, and many are bilingual for patient communication. They’re supported behind the scenes so cases, approvals, and scheduling stay consistent without you stepping in.

    During scheduled hours, requests and updates are picked up quickly. Authorizations, referrals, and scheduling changes don’t sit waiting for follow-up. You’re not checking systems to see what stalled. Work moves as it comes in.
    Yes. Your assistant works directly inside systems like Epic, Athenahealth, Cerner, eClinicalWorks, and similar platforms using role-based access. They follow your workflows, documentation rules, and permissions. Nothing sits outside your systems or requires workarounds. It runs inside what you already use.
    If something needs attention beyond daily case coordination, support and escalation are available. Your workflows continue without interruption. You don’t have to step in to keep authorizations, referrals, or scheduling moving. Cases continue progressing day to day.